Hoults Removals Avis 

344
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We’ve been delighted with the service received from Hoults. The moves from Gosforth to Amble, then from Store to Amble, were conducted efficiently. Your removals teams – Andrew; Sean; Filipo; & Jo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture. The team in Cardiff Phil with Chris and John done an excellent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe was the great guy who moved me from London to northumberland in snowy weather conditions. He was extremely experienced, managed the local packers in London and then the 2 local unpacked in no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Centre de stockage

Écrit par l'entreprise

Hoults Removals is a moving and storage company in Newcastle Upon Tyne, providing a quality domestic, international and commercial removals and storage service to customers throughout the North East. Since 1917, Hoults Removals has been providing reliable and local removals and storage services to families and businesses on the move in both the UK and overseas. We provide removal services to areas throughout the North East, including Newcastle, Gateshead, Northumberland, Sunderland, Durham, Darlington, York, Carlisle, Tweedmouth and Teesside. Hoults also offers services to help you relocate internationally. We can help you no matter what you require, so make sure you get in touch and we will do our best to assist. Hoults offers a professional and personalised service to suit your needs. We have been moving homes for generations and know that every customer has different unique requirements. Whatever your situation, we can help you achieve what you want at a schedule suiting what you need, when you need it. We can personalise the your move to suit your requirement, allowing for your timescale and your budget.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

344 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(344)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very quick and efficient

Very quick and efficient. A nice group of men. I felt comfortable having them in my home.

19 juin 2026
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Réponse de Hoults Removals

Hello,

Thank you for your lovely feedback, which I will ensure is passed on to everyone involved. I'm pleased to read that the crew were efficient and you were happy having them in your home.

I hope you are settling into your new home. Please do not hesitate to get in touch if there is anything else we can help with in the future

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Excellent!

Excellent, speedy and polite! Thank you so much!

28 mai 2026
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Réponse de Hoults Removals

Hi Mr McDonald,

We are delighted by your kind words and positive feedback. Thank you for taking the time to leave us a review.

We look forward to assisting you in the second part of your removal and if you require any further assistance, please do not hesitate to contact your Move Manager, Megan.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

First Class Service

Removal men arrived on time, were polite, friendly and worked extremely hard to complete the work on time. As a result of their performance today I would have no hesitation in recommending the Company to others.

27 mai 2026
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Réponse de Hoults Removals

Hi Mr Holland,

We are so pleased to hear about your positive experience with our removal team. We truly appreciate your kind words and recommendation; it means a great deal to us.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

We’ve been delighted with the service…

We’ve been delighted with the service received from Hoults. The moves from Gosforth to Amble, then from Store to Amble, were conducted efficiently. Your removals teams – Andrew; Sean; Filipo; & John – were a pleasure to have around. They were helpful throughout & nothing was too much trouble – just what you need during what could have been very stressful times!!

We must add our thanks, too, for the way in which the administrative side of things has been handled. All in all, we’ve been delighted with Hoults’ service since we first embarked on our down-sizing journey, almost two years ago. Thanks, to everyone, for the help & support given to us.

16 mai 2026
Avis spontané
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Réponse de Hoults Removals

Hello,

Thank you for your lovely feedback, which I will ensure is passed on to the crew and Megan in the office.

We are so happy to hear about your positive experience with our team and services. It is wonderful to know we could make your downsizing journey smoother. I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with in the future

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

The team took the stress out of moving…

The team took the stress out of moving and were careful, polite and friendly. They worked so hard and even mended our bed which had not been connected properly before.

12 mai 2026
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Réponse de Hoults Removals

Hi Mrs Francis,

Thank you for taking the time to review your recent removal with us.

We're happy to hear that our team made your move less stressful. It's great to know they were careful, polite, and helpful, even fixing your bed! Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Hoults removals Team arrived on time…

Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at destination taking great care in locating items where we wanted them. I would really recommend

8 mai 2026
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Réponse de Hoults Removals

Hello

Thank you for your great feedback which I will ensure is passed on to the team.

We're happy to hear that our team's punctuality and diligence made your move less stressful. We appreciate you acknowledging their politeness and careful handling of your belongings.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Guys were amazing

Guys were amazing, made it all look effortless and took away a lot of the stress of moving. Would certainly recommend

24 avril 2026
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Réponse de Hoults Removals

Hello,

Thank you for recommending our services - we appreciate your feedback! We're happy to hear that our team made your move less stressful. I will ensure to pass your comments on to the team.

I hope you are settling into your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Top service.

The guys were efficient, pleasant and swift. They packed everything with care, and moved very quickly. The heavy/awkward items didn't seem to faze them. Everything was placed in the rooms tidy, and garden items located where we asked for them to be placed. We would recommend them to anyone who needs a reputable company. ( The Pickfords group)

13 avril 2026
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Réponse de Hoults Removals

Hello,

Thank you for your lovely feedback & comments for the crew. I'm happy to see that our team was efficient, pleasant, and quick during your move. It's great to know they handled everything with care and placed items according to your instructions.

I hope you are settling in to your new home, please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

They did everything they said they…

They did everything they said they would do in a considerate and reassuring way. Well done Andy and the boys and thank you.

30 mars 2026
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Réponse de Hoults Removals

Hi Mrs MacDonald,

Thank you for your 5 star review and feedback. We're happy to hear that everything was completed to your satisfaction. We appreciate you acknowledging our team's considerate and reassuring approach.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

John well done

20 mars 2026
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Réponse de Hoults Removals

Hello Mr Meech,

Thank you for your 5 star review, we are so pleased everything went well with your removal.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Great team of lads

Great team of lads
Very professional throughout the day and got the job done

30 mars 2026
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Réponse de Hoults Removals

Hello,

Thank you for taking the time to leave us some lovely feedback, which I will ensure to pass on to the team.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Noté 3 sur 5 étoiles

Long Distance House Move

Arrived ahead of time, perfect.
Efficient crew.
Although couple items did get damaged - scratch on front of fridge freezer and huge scrape on chest freezer.

19 mars 2026
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Réponse de Hoults Removals

Hello Mrs Peckitt,

Thank you for your valued feedback regarding your recent removal. We are so pleased the crew were ahead of time and were efficient.

We are sorry however to hear some items were damaged. This is the first we have heard of this and had we have been notified, we could've looked into a solution for you.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

We were very happy with our experience

We were very happy with our experience

13 mars 2026
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Réponse de Hoults Removals

Hello Mr & Mrs Peters,

Thank you for taking the time to review our services and for your 5 star rating. We are so pleased that you were happy with your experience moving with us.

May we wish you well in your new home & surroundings.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

The guys were fantastic well drilled…

The guys were fantastic well drilled team. Very friendly and hard working

27 février 2026
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Réponse de Hoults Removals

Hello Mr Williams,

Thank you for taking the time to review your recent removal with us and for your 5 star rating.

We are so pleased to hear the team were fantastic, hard working and friendly. I will ensure your kind words are shared with everyone involved.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

From what my son said

From what my son said, he was project manager, your team where very professional and not daunted by the amount of stuff that had to be taken.

12 mars 2026
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Réponse de Hoults Removals

Hello Mr Charlton,

Thank you for your 5 star review and your kind words. It's great to hear how professional the team were and that they took to the task at hand!

May we wish you the best in your new home!

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Excellent first class service

Perfect service from first phone call to finish. Megan was just amazing and that gave us confidence to use Hoults as was David that came to the house. The 2 guys on the day of moving were brilliant and very helpful, nothing was to much trouble. I would strongly recommend Hoults to anyone looking to move home.

4 mars 2026
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Réponse de Hoults Removals

Hello,

Thank you for taking the time to leave us some great feedback. I will ensure to pass your comments on to Megan, David and the crew. I'm pleased that David & Megan gave you the confidence to use Hoults.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Many thanks & kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Very professional service from start to…

Very professional service from start to finish. From getting a quote to the actual collection was so easy. They were a pleasure to work with. The two guys doing the actual collection/delivery were a credit to the company

25 février 2026
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Réponse de Hoults Removals

Hello,

Thank you for taking the time to review our services and for your 5 star rating!

We are so pleased to hear that the service was professional throughout and that our crew were a pleasure to work with. They really are a true credit to us.

We look forward to assisting you with the second part of your removal and if there is anything else we can help with, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Noté 4 sur 5 étoiles

Nice guys, communication could be better

Thorough assessment of what was going on be moved , nice removals guys, but unfortunately the assessors and the removals people didn’t seem to communicate very well as the guys didn’t know what was to be moved when they arrived. Nice trustworthy chaps however and I would recommend them

24 février 2026
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Réponse de Hoults Removals

Hello

Thank you for your feedback and kind comments. I'm sorry you felt that there was an issue with communication between the surveyor & the crew, which I have fed back. All of the details from the survey are noted on the crew's job sheet, so I can only apologise if this caused issues on the day.

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Long Distance Move with Hoults

Hoults was managing our long-distance house move .  The removal crew were fantastic, really professional, calm, organised, and very approachable.  The day-before removal was a great idea, as this meant most of the items were loaded already at the start of the move day and only last items added, meaning less stress and quicker move. They ran the whole operation with great efficiency and handled the not-so-ideal moving in situation in their stride (the previous owners were only half way through taking out their stuff, so we literally had to move in while they were moving out.  The whole process - assessment, quotation, booking etc has been easy, seamless and efficient.

17 février 2026
Avis spontané
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Réponse de Hoults Removals

Hello Ewa,

Thank you so much for your kind words and feedback following your recent removal. The whole team involved will be happy to hear you were happy with the removal.

I'm pleased you felt the crew were professional, organised and approachable. I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

The three staff who removed our…

The three staff who removed our furniture were efficient and courteous. There was heavy rain on the day but they took care to wrap items as they were moved from the house to the van and put down plastic sheeting to protect the carpets. They were very good.

5 février 2026
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Réponse de Hoults Removals

Hello,

Thank you for taking the time to leave us some great feedback following your recent removal. We are so pleased to hear the team were efficient and courteous and took great care handling your goods.

I will ensure your kind words are shared with everyone involved and we look forward to assisting you with the second part of your removal.

Kind regards,
Laura
Customer Service Manager

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