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HVAC Place is a U.S.-based online supplier of heating, cooling, and ventilation equipment out of Florida. We specialize in helping homeowners, contractors, and property managers find the right system at a fair price. Our catalog covers ductless mini-splits, PTAC and VTAC units, heat pumps, gas packs, furnaces, air handlers, and condensers. We carry trusted manufacturers including Mitsubishi Electric, Bosch, Goodman, Daikin, MRCOOL, Gree, Samsung, and Friedrich. We put special focus on the newest generation of high-efficiency, low-GWP R-454B and R-32 refrigerant equipment, so customers buying today are investing in systems built for tomorrow's environmental standards rather than phased-out technology. What makes us different is the support behind the sale. HVAC equipment is a significant purchase, and picking the wrong tonnage, refrigerant, or configuration is an expensive mistake. We help our customers size and match systems correctly, including indoor heads, outdoor units, line sets, grilles, and controls, before they order rather than after. We ship nationwide and stand behind every order. Have a question about a product or a project? Call us at 888-337-7262 or email orders@hvac.place. We are a small, responsive team, and we would rather answer your questions up front than sell you the wrong equipment.
7901 4th St N STE 28626, 33702, 33702, Etats-Unis
4,0
15 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Our elderly customer was in need of a blower motor for her unico unit. Unable to find anywhere but at HVAC.place. Customer service rep was very friendly, helpful and positive.
Réponse de hvac.place
We're so glad we could be of help Susan! Thank you so much for your review!
Réponse de hvac.place
Thank you for your review Ron! We appreciate you and hope you do come back if you need anything else!
I wish I could remember the name of the associate that helped me.....Jackson, maybe? He was very nice and helpful. I had a weird situation and he was able to confidently handle it every step of the way. I had never heard of HVAC Place until this order and I'm very impressed. Sometimes supply houses are hard to deal with and those answering phones sound like they hate their jobs. Not the case with Jackson, very friendly and helpful. Thank you for helping me!!
Réponse de hvac.place
Thank you so much for your review Dona! Jackson is one of our best and brightest! Thank you so much for your business!
Someone got the address wrong, also spelled my last name wrong. Was marked as undeliverable, bad address. Luckily my regular driver who had switched routes was asked about package and dropped it off to me. People need to pay attention!
Réponse de hvac.place
We apologize for that Mr. Dennis! This part isn't normally stocked so we had it shipped direct from the factory. We sent over the correct name and address. You did order on the 8th, shipped on the 9th, received on the 14th. We appreciate the 1 star even though you received your product pretty fast. Have a blessed week and we're thankful for the good delivery drivers out there!
Ordering was a smooth process. When I contacted them to make sure shipping was expedited, they answered promptly and were helpful.
Delivery happened on time and equipment in apparent good shape.
Réponse de hvac.place
Thank you Mr. Dan! We appreciate your business and glad we could help!
I received the compressor faster than another company. The only issue is I received the tracking info the day the item was to arrive.
Réponse de hvac.place
Thank you for letting us service you Mr. Berry. Sometimes when we have to ship from our distro centers for products that aren't sold daily they don't provide us shipping right away as we're shipping thousands of products. We do apologize and are happy you received your compressor! Have a blessed week!
I was helped by a HVACplace representative named Joseph and he went above and beyond to make sure that the part I ordered was the one that I needed and that it would get to me quickly. I can't say enough about the personal service he provided. Thank you.
Réponse de hvac.place
Mr. John thank you so much for your review! We're glad Joseph could help you! Have a blessed week!
Réponse de hvac.place
Thank you so much for the review Mr. Gibson! We're glad Joseph was able to get everything taken care of!
Réponse de hvac.place
Thank you so much Mr. Smith! We appreciate your business!
I ordered a part for a customer back on the 16th of July. And paid for expedited shipping on top. Haven't seen nor heard from you folks on what's the hold up. I'm sure my customer is not very happy either
Réponse de hvac.place
Mr. Grossman the sales manager emailed you several times with no response. When the billing and shipping are different addresses we have a verification process that accounting requires. Unfortunately you never responded. You were refunded. We wish you the best and hopefully you give us another chance to serve you.
Great transaction better communication fast delivery!!!! Would buy again
Réponse de hvac.place
Thank you for your order! Please come back if you need anything else!
My experience with the HVAC plHVAC place was excellent speaking with Joseph and Jackson . they were very helpful with everything over and beyond making sure what I ordered was ready to go secured safe package correctly and was on time. It was a pleasure dealing with this company. I will use them again. I’m already having some other customers of mine that are going to use them so if you read this and you’re not sure what to do, you can trust these men they know what they’re doing and their product is excellent so once again, thank you for helping me out with my AC units.
Réponse de hvac.place
It was a pleasure working with you Mr. Lee! We're going to miss your daily calls! Have a blessed week!
THEY ANSWER THE TELEPHONE!
One prompt saying call be recorded, then it rings and THEY ANSWER! Fast, friendly, knowledgeable. Helped my pick out my unit. Received damaged (not their fault) and they shipped new unit IMMEDIATELY instead of waiting for the insurance claim to filed. Talk to them, talk to the owners!
Réponse de hvac.place
Thank you Mr. Robert, it was a pleasure serving you and we appreciate your business!
Réponse de hvac.place
Thank you Mr. Don, we hope you enjoy your new system!
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