HYPER Avis 59

Made purchase March 30. Said they got my order but no information after repeated requests. The phone number listed is always busy. Said would email when sent. last order was sent right away.

Will contact my credit card company to get refund. Don't order from this company. Now April 17 still no response but they are looking into it and may take one week to get back to me.

They are still advertising the product for sale

Do not shop here. No response to emails. Paid for necklaces using PayPal and never gor a receipt or received my items. Not way to submit a ticket without an order number. No way to dispute because they force you to send $ via friends and family which I did not catch my bad. Terrible!!!!!!!

Got a voucher to for a recall battery pack. after the check out and payment. I was prompted to pay for shipping which is 93USD. the gift card for the replacement is 169dollar. and because i top up a cable. i paid 10dollar for nothing. The recall is totally a scam.

Non existent customer service. Was sent a faulty battery pack which they later issued a recall for.
All I was given was a measley gift card and no option for product replacement or repair.

No one gets back to you and you just get ignored.

Support was unhelpful when Fedex lost the packet for 2 weeks and a half. When I finally managed to get it sorted, I got my charger only to realise Hyper had shipped a european AC power cord instead of the expected North American one.

Very expensive product and has a very bad warranty policy. The company doesn't offer a shipping label to claim the warranty.
I would not recommend the product to anyone.

Very poor customer service - they don't pick up or reply the emails.

Products are way high priced and quality is below par..

I have purchased their product on indiegogo, I am waiting more than year for delivery..
Package was probably lost somewhere, I have filed ticket,, ticket was escalated.. but no response, I am trying to call them on phone.. I am waiting almost hour.. no response..
Very bad experience.. I aam regretting my support for this brand..

DO BUY FROM HERE.
I bought items that I did not like and returned them immediately however it’s been almost 2 months now and I have not received my refund and I am still fighting them and sending emails to return my money. Do not buy from here no matter what!!!!

The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.

I think this company is a scam and the fraud department needs to look into this. This company sells fake and spoilt products to people and they always refuse to refund, I wish I had saw the reviews before purchasing from them.. they are mid day robbers . Don’t buy from them .. the company is not real .. they sold me fake juicy couture tracksuits for huge amount of money and refuse to refund me.. it’s took the whole of 2months before the item arrived. I got it 2days ago and it was yurk…I am going to fight them legally for my refunds.

What others saying are 100% truth.

DO NOT BUY FROM THIS COMPANY.

I bought 140W charger recently and received dead on arrival, faulty product. They insist me to send the faulty item back. Problem is the shipping from SG to US would cost me ~$70. I’d rather buy a brand new charger with it. The customer support is horrible and rude too.

DO NOT PURCHASE FROM THIS COMPANY. They are a scam, they do not respond to emails. They take incorrect amount of money. They owe me my items and a refund. I will be taking this matter legal.

Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me.
Kept having to unplug and plug back in cables.
Changed monitors and cables to other working pc, so I know they were good.
In the end, replaced HyperDrive with something else, and it worked flawlessly.
Not worth the extra money in my humble view.
And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that?
Then making you create an account with YOTPO is even more sketchy.

Please do NOT buy anything from this shady company; I wish I saw these reviews before purchasing. I originally purchased a HyperDrive SOLO 7-in-1 USB-C Hub which was horrible and did not work well, so I decided to return the item. I followed all their instructions (I did send back via USPS). After waiting almost 3 weeks on a return status, they then tell me the package they received was empty and I wouldn't get a refund, which was ridiculous. I truly believe they lied in order to not issue a refund. I will NEVER buy from here again.

Everything I bought from this brand is crap. The last thing was an adapter for mac book, I paid 50 eur for this and sometimes it's working, sometimes it's not. Terrible quality

I wish that I had see all of the reviews before purchasing the dual screen port from this site. First, the port was $200 plus shipping. After 2 months of receiving the unit one of the hdmi ports for the stopped working. Therefore, realistically it is a single screen port which I could have paid $30 from BestBuy. I reached out to support and now I am being told that I must pay for shipping back to the warehouse for servicing or replacement. That will be take a week to get there and a week to get back. This is a inconvenience to the customer and for me to have to pay for shipping for a second time because your product failed to after such a short period of time is insane. Do not purchase from this company. You will regret it when you product fails and you are still handing out your money to them. Avoid at all cost. The reviews are true!

Just a bunch of crooks, no response to emails and never got the product I paid for. My mistake, don't you make the same mistake I did.

UPDATED REVIEW: I was one of the first backers of this charger, and I think maybe either my one was dud or the early batches were no good. I bought it for travel, and due to lockdown barely used it. When I tried it this year, the USB-A ports werent working at all, and the USB-C would cut in and out. Also the unit got really hot when plugged in, and my laptop would behave strangely when being charged by it.

Hyper - as seen in their response, after initially telling me to buy a unit, have sent me a new unit. The new one so far is working perfectly with all ports, and gets nowhere near as hot as the first version I got.

So - the company pulled through in the end, and the charger itself, so far is very good.