Hyve Managed Hosting Avis 148

The guys at Hyve are always quick to respond to any request for help or advice.
Very happy with their SFTP hosted solution.
Frank Hunt
Head of IT
PSL Print Management Ltd

With great thanks to Chris Andersen, my experience with Hyve Managed hosting has been very positive. I would recommend this service highly, as the response with the Support has been Excellent. A* 5/5

Very responsive and a pleasure to work with :)

Fantastic response from Chris this Sunday afternoon when our site went down, fast response and helpful analysis. I'm referencing Chris today, but the whole support team at Hyve do a great job. They've built up an effective knowledge base about our specialist application and usually get things back up quickly any time of the day or night.

Always responsive and a pleasure to work with.

Fantastic, reliable service. Their staff are incredibly helpful and knowledgable - highly recommend Hyve for all your hosting needs.

Having recently migrated in excess of 100 websites in one go, I have nothing but good words to say about Hyve. Swiftly reactive, proactive, personable and offering expert tech advice throughout; they have fully supported us through the complexities. I am fully confident that at this admittedly early stage, Hyve will be the hosting provider we needed to support and grow our business.

Good support, whenever you need it.

So far so good! We setup a number of servers with Hyve four months ago and since then their support has been fast and with a high level of knowledge.

We moved to Hyve so we can get this managed service we just did not get with our old provider.

Thanks!!

60 seconds to get a firewall changed. Can't really ask for much more than that.

Hyve is a great sharing platform that has served our company well for many years now, however a good product is nothing without good support and this is an area where the vast majority of our software providers fall short.

Fortunately, Hyve is not one of them as their support is the fastest we have seen and they always manage to fix the issue.

I hope Hyve keep up this high level of service that we, and I'm sure many other companies out there, have come to expect.

We usually see a drop in service when a company gets taken over by a bigger vendor, hopefully that will not happen to Hyve.

Best regards

Excellent service and very fast response to any queries/tickets raised.

Without doubt the best business decision we ever made was to move the hosting of our event management, e-ticketing and communication platform for Parent Teacher Associations, charities and non-profits to Hyve Managed Hosting.

With our previous hosts we experienced downtime too many times which was affecting our brand reputation and were stuck with an environment that didn't allow us to scale our operations. We looked at many different solutions of cloud hosting providers from the "big boys" to local hosting providers and settled on Hyve. We needed a solution that would allow our SaaS platform to scale as more customers came on board.

We've been with them for 2 years now and we have experienced no down time. We have a load balanced environment with multiple web servers and can scale our services when required. We've also noticed a significant increase in performance and so have our clients and their end users - happy customers all round.

Behind the scenes, the service Hyve provide is second to none, whether that be in account management, support, finance or any other part of the business. Every single person we have dealt with has been a pleasure to speak to.

PTA Events would absolutely recommend Hyve - they are an outstanding company and it's a pleasure to let them look after our web servers... not least because we're no longer pulling our hair out frantic that our service had gone down again!

I've been a client of Hyve for around 4 years. We've used lots of hosting companies, and dealt with many more through the companies we supply websites to.

The main reason we chose Hyve, and the reason we continue to use them, is that they provide first class support. They are the most attentive hosting provider we've dealt with.

Couple that with a flexible and cost effective solution and you have the perfect hosting recipe.

Highly recommended.

Excellent service, attentive and always sort out requests with complete professionalism. I've used lots of similar providers over many years (25+) and Hyve stand out!

Recently acquired a company that is hosted on Hyve, I have had several communications and support requests in looking to obtain various technical solutions and information transfers. Having dealt with quite a few 3rd party support desks in the past/currently, I have to take time to note that Hyve have been nothing but outstanding in their speed to respond, efficiency and effectiveness in solutions and information. Really impressed, and I certainly do not give unworthy praise.

Great support. Not only do they support you on the infrastructure, but their guys will also help with software wherever possible. Also proactive when it comes to patching.

Great guys, very knowledgeable.

I've been really impressed with the Hyve support system since we moved over our hosting.

The process of creating a ticket is incredibly straightforward, and the response time is good. The team at Hyve are always really helpful as well, and most importantly they explain things in a way which is easy to understand.

I'd recommend Hyve Managed Hosting to anyone, especially those who have or are currently experiencing a bad standard of support from their hosting provider.

We (Aquamatix) are using Hyve to host and support our Waterworx platform delivering water management services to clients across the UK

Hyve provide provide a fully managed service that enables us to focus on our core business without having to worry about hardware and server support.

Hyves support is first class with a knowledgeable and highly skill team that enables us to offer a high availability solution to out clients.

We initially selected Hyve as out hosting partner as they were able to support an Apache Tomcat installation and I would have no reservations about recommending them