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We’re on a mission to craft non-stick, non-toxic ceramic cookware to make every meal easier and healthier for you. Chef Power is not just a product, it is also a symbol of lifestyle. Cooking with Chef Power, enjoy the delicious moments in life.
Etats-Unis
3,9
14 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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It took several days before I knew if the purchase was confirmed and I could track the shipping.
Réponse : Chef Power
Hi Dirk, sorry for the delay in confirmation and tracking—we’re improving this to make your experience smoother. Thanks for your feedback!
Just received and packing was impressive. I have the 3 fry pans and I tried ine and was impressed. Nice to have a product that even looks good.
From the shipping communication and accuracy to the actual pans themselves everything is and was amazing. My family loves the new pans they heat up so nicely and the non stick ceramic is perfect especially for cleaning after use.
These are nice pans. They're super slick inside so nothing much sticks. They can be stacked in a small area using the pads that come with them as separators and to pull out the one you want.
Réponse : Chef Power
Hi Lana, we sincerely apologize that the delivery is taking a little longer than expected this time. Please rest assured that we have checked your order and it is currently in normal transit. According to the FedEx tracking information, the package is expected to be delivered on March 6. The exact delivery time will depend on the latest updates from the carrier.
If you have any other questions, feel free to contact us, thank you!
The delivery was quick and the product is way better than I could have imagined. These are seriously a game changer by far. Thanks
The pans arrived very quickly after I ordered them.
I haven’t used all the pans yet but I’m impressed with the ones I have used. They cook faster than my old pans and clean wonderfully.
Very impressed with the shipping speed and delivery. My son is an avid cook and I bought these pots for his b day. They are wonderful, easy to cook in, and what a concept to not have handles on every pot. The separate handle that fits on each one of them is an amazing invention. It saves so much space. Very well made and non stick as well. Will recommend to my friends.
I ordered two sets of pans and only received one set and having trouble getting the other set that i am missing
Réponse : Chef Power
Hi Kevin, Thank you for sharing your experience. We’re truly sorry for the inconvenience you’ve experienced.
After looking into your order, we found that due to a warehouse handling error, one set was unfortunately left out of your original shipment. As soon as we received your message, we immediately arranged a replacement shipment for the missing set. According to the tracking information, the package has already been delivered.
We also sent you an email with the shipping details and follow-up information, but we haven’t received a response yet. It’s possible that it may have landed in your spam or junk folder, so we kindly recommend checking there as well.
Your satisfaction is extremely important to us, and we sincerely apologize again for the trouble this has caused. If there is anything further we can do to assist you, please don’t hesitate to reach out: Hello@ichefpower.com
We’re here to help and want to make sure everything is fully resolved for you. Thank you for your patience and understanding.
Best regards,
Chef Power
Removable handle is very inconvenient. Directions say not to leave on when cooking. How does one cook without holding the pan in place?
Réponse : Chef Power
Hi MacDonald, Thank you for sharing your experience. we understand how the removable handle design can feel inconvenient at first.
For safety reasons, we recommend removing the handle during extended cooking. The handle is designed primarily for stabilizing the pan when positioning it, stirring or flipping food, and for safe, space-saving storage — not for continuous use while cooking. For best results, we suggest this simple workflow:
Attach the handle to position the pan on the stove, then detach it once cooking begins. You can briefly reattach it when you need to stir, flip food, or move the pan off the heat.
Most customers find that after a few uses, this process becomes quick and natural. The benefit is safer handling and much easier storage.
We truly appreciate your feedback, and if you have any further questions, please feel free to reach out anytime — we’re always happy to help!
Best regards,
Chef Power
It truly is a non stick. I can't believe that eggs don't stick! However, it's already wearing around the edges and I have been hand washing, so that's disappointing.
Réponse : Chef Power
Hi, Thank you for sharing your experience.
We’re really glad to hear that you’re enjoying the non-stick performance. We’re sorry to hear about the wear around the edges, especially since you’ve been hand washing the pan. That’s definitely not the experience we want for you. Please feel free to contact us at Hello@ichefpower.com with your order details and a photo of the issue. We’ll be glad to assist you and make this right.
Your satisfaction is very important to us. Thank you again for your support!
Best regards,
Chef Power
I have been using these pots and frying pans for about two weeks. They are wonderful. My daughter is jealous and want her own set. will be buying more definitely worth the money.
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