Iconicawear Avis 

184
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Då jag är "nybörjare " av menstrosor så var jag lite skeptisk i början men när man har så oberäcklig mens så är det skönt att ändå ha "skydd" så man slipper gå runt med trosskydd när man inte vet när... Voir plus

Noté 3 sur 5 étoiles

Jag beställde flera paket. De flesta av dem fick jag ganska snart efteråt. Men, ett av dem dröjde flera veckor. Det blev även lite strul och visste inte om jag skulle få varorna. Det kom meddelande o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Har provat två märken menstrosor (varav det andra märket är väl omtalat och etablerat inom alternativa mensskydd). Jag föredrar absolut iconicas! Trosan känns torr, läcker ej, håller länge och är ot... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Konstig hemsida. Man kan inte hitta de olika trosor de säljer. Jag har inte fått mina trosor trots att de säger att de skickas för några dagar sedan. Meanwhile, har jag redan fått libresse trosorna so... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sous-vêtements

Écrit par l'entreprise

We create products with women's menstrual cycle and your real body in mind. At Iconica, you'll find reusable and durable period panties, all carefully perfected to be worthy of your wardrobe. Iconica period underwear replaces tampons, pads, and period cups. With a sustainable alternative to disposable period protection, we disrupt the feminine hygiene industry.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(184)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Really nice period panties

Really nice period panties. They are so soft and fits perfect, they keep me dry up to 12 hour.

8 mars 2023
Avis spontané
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Réponse de Iconicawear

Emma, thank you so much for your review! We really appreciate it and are happy to hear that you're enjoying Iconica's period panties ☁️🥰

Noté 4 sur 5 étoiles

Good fit

Good fit. Safe for me at night. Nonsmelling. Great product.

8 mars 2023
Avis spontané
Logo de Iconicawear

Réponse de Iconicawear

Thank you so much for your review 💗🙌

Noté 5 sur 5 étoiles

Amazing product

I wish I hade these when I was young. I have never felt this secure. Amazing product. Very good experience from this company. A bit slow delivery but it was definitely worth it. After trying a few others I decided that I will only shop from iconica in the future.

1 décembre 2022
Avis spontané
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Réponse de Iconicawear

This makes us so happy to hear!! Thank you for taking the time to write this feedback 💗

Noté 3 sur 5 étoiles

Er zijn nog verbeterpunten

Positief:
- De broekjes lekken niet door.
- Als ze niet zo klein zouden vallen, zouden ze ook erg comfortabel zitten denk ik

Negatief:
- De broekjes vallen erg klein
- De anti- lek lagen lopen tot heel ver naar achteren wat zichtbaar is als je een wat dunnere broek draagt (Wat niet te zien is op de website) Bij een gewone spijkerbroek is het gelukkig niet te zien.
- Er wordt gezegd dat het nare geurtjes absorbeert. Ik gebruik ze nu een aantal maanden en vind het toch echt niet fris ruiken hoor, zeker niet als je ze 12uur achter elkaar aan zou houden zoals wel zou moeten kunnen volgens Iconica......
- Alleen in de kleur zwart. Ik zou graag huidskleur hebben voor onder mijn witte uniform.

4 mars 2023
Avis spontané
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Réponse de Iconicawear

Hi! Thank you for your review 💜 Although I'm happy to hear that you're satisfied with the function of Iconica's underwear, I'd like to suggest trying out our high waist model if you feel like the regular model doesn't sit well under thinner pants. The high waist model is seamless which makes it a great alternative for tighter and thinner clothes. Proper care prevents bad smell, but sometimes your panties may need a little extra love. Before washing your undies, submerge them in a clean basin or sink with 2 dl of white vinegar and 2-4 dl of water for 15-30 min This should do the trick ☁️✨

Noté 2 sur 5 étoiles

Heel slecht dit

Heel slecht dit, kocht het een maand geleden. Kreeg na 3 dagen mail dat als ik ze goed zou beoordelen via bol.com gratis slip zou krijgen. Helaas is mijn bestelling er. Nog niet mailen heeft geen zin want antwoord krijg je niet. Dit is dus 1 malige bestelling voor mij. Ook omdat het product er nog niet is… jammer gemiste kans voor dit bedrijf!

Dan nog jullie reageren niet op mailtjes en instagram dm gedaan. Jullie reageren gewoon heel traag of niet🤦🏼‍♀️

Update…

Nog niks ontvangen.. volgens de track and tracé moet het al binnen zijn. Niemand in mijn buurt heeft m’n spullen ontvangen:( en nu mailen en via instagram geprobeerd contact te krijgen nog niks weer gehoord

21 février 2023
Avis spontané
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Réponse de Iconicawear

Hoi Anna! Bedankt voor je review en jammer om te horen dat je geen goede ervaring hebt gehad. Helaas kan ik zonder je ordernummer of volledige naam niet zoeken naar eerdere gesprekken met je om je pakket te lokaliseren, neem contact met ons op via e-mail contact@iconicawear.com, als alternatief op Instagram DM en we helpen je graag 💜 Over de bol.com reviews, we vragen niet alleen om goede reviews, we vragen om eerlijke reviews om ons op weg te helpen op het platform. Hopelijk komen er in de toekomst meer mogelijkheden 😊

Noté 1 sur 5 étoiles

The worst customer service I’ve ever experienced

I’ve been trying to get in contact with iconica for 13 days without any reply from them. I wish to return my order due to poor fit, but even though I’ve sent several requests, they seem to have vanished.
In a few day my 60 days satisfaction guaranty has passed, and apparently it somehow impossible to get any informations regarding return.
I feel scammed🫥

ADDITION/EDIT 17.02.23
After writing this review I finally got an answer from Alyssa at iconica escalations team in my mailbox on 03.02.23. I was very happy to finally receive a reply. She was sorry about how this case had been handled and had as an apology attached a returnlabel for me to use and asked me to let them know when I had returned my items. I had a question regarding my refund and answered the email, again I didn't receive any answer and I crossed my fingers and shipped the package on 06.02.23 and notified Alyssa as she had asked for.
Since then I have sent her no less than 3 emails AND left my account number in the shipping box for them for the refund. And now 11 days after shipping it I still haven't heard ANYTHING. It would an understatement to say that I am displeased.

ADDED 20.03.23
I still haven’t received my refund and it’s very difficult to get in contact with their customer service. Actually I haven’t gotten any reply since 22.02.23 even though I’ve written them no less than 4 times.

07.09.23
In the end I recieved my refund

18 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantásticas!

Fantásticas!! Muy contenta con el descubrimiento, cómodas, discretas y facilísimas de llevar, con ellas voy 100% segura. Y además 0% residuos, que más se puede pedir 😀 Super recomendables!!

11 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The purchase that change my life.

The purchase that change my life.
The product it's so soft, thin and comfy. You can use it with jeans and nobody will notice it.
I am not worry anymore about looking at some mirror or asking to my friends if I have some blood spot in my pants haha.
100% it's super easy to clean it and bye bad smells! I definitely recommend to buy it!! Your body will appreciate it and also your financial. But the most import thing, you will feel free and relax in your period days.

10 octobre 2022
Avis spontané
Noté 3 sur 5 étoiles

Lot of waiting, but ended well

First of all it took some weeks before I got the product, after I had ordered it. When I finally received them they did not fit so I wanted to send them back. I found out that Iconica must send you the shipping address to do so. After some days of waiting after contacting them I finally got a mail where they told me to buy a return label so I could send them back. It went on like two weeks and I had still not heard anything form them or got any label. So I sent them a new mail. They answered quick and wrote:

Hi,

Hope this email finds you well.

Unfortunately, our third party vendor has halted receiving more transactions which will delay your return even more.

Given the circumstance, we will refund your order anyway. Since they are still unused, you may have them as a gift to a friend or family member that may fit in them.

We hope this works out for you. 🎁

Best regards,"

To conclude: I have wainted a lot and I started to be impatient, but I think the way it ended was a good solution.

13 janvier 2023
Avis spontané
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Réponse de Iconicawear

Apologies if the wait was longer than expected, we're working hard on tending to all requests as fast as possible. I'm happy to hear that your issue was resolved in a good way for you. Feel free to reach out any time if there's anything else 💜

Noté 5 sur 5 étoiles

Todo un descubrimiento

Todo un descubrimiento. Me están encantando sus prendas, cómodas y efectivas

12 janvier 2023
Avis spontané
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Réponse de Iconicawear

Gracias por tu comentario Inés 🥰

Noté 5 sur 5 étoiles

It was the best choice I made

It was the best choice I made. I recommended the product to all my friends and family.

11 janvier 2023
Avis spontané
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Réponse de Iconicawear

That makes us so happy to hear, thank you! 💖

Noté 5 sur 5 étoiles

De her trisser har simpelten gjort mit…

De her trusser har simpelten gjort mit liv meget lettere! Anbefaler til atmlt og alle (kvinder 😅) jeg havde svært ved at tro at det virkelig virkede, men det gør det altså, og jeg har ikke været bekymret for at bløde igennem siden jeg prøvede dem første gang. Bruger dem som supplement til tampon de dage jeg bløder mest, og særligt efter min graviditet er det rart, da min blødning er blevet voldsommere i en periode. Glæder mig til de lancerer hæjtaljede modeller, så skal jeg lige have lidt flere og de har skrevet til mig at de er på vej i sortimentet 🤩

12 janvier 2023
Avis spontané
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Réponse de Iconicawear

Mange tak for din anmeldelse, vi sætter virkelig pris på det! 💜 Vi er så glade for, at du er vild med menstruationstrusserne fra Iconica og ja, stay tuned for modellen med høj talje ☁️✨

Noté 5 sur 5 étoiles

Que maravilla

Que maravilla, olaja haberlas descubierto antes. De normal gasto la talla M, pero me cogi la talla L y me va perfecta!!! no tengo ninguna fuga, absorven muchisimo y son comodisimas, de verdad que hacen que te olvides del periodo. La entrega super rapida. Me compre una oferta de dos por uno y pienso cogerme mas porque estoy encantadisima.

11 janvier 2023
Avis spontané
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Réponse de Iconicawear

Muchas gracias por por tu reseña, significa mucho para todo el equipo de Iconica 🥰 Nos alegra saber que te están encantando las bragas menstruales ☁️🌿

Noté 5 sur 5 étoiles

Can absolutely recommend!

I'm lucky that I don't have heavy bleeding, so for me it's much more comfortable not having to worry about tampons or pads. I don't feel the need to change during the day, although if you have a more heavy period you might have to. They absorb everything, and although there is a faint smell it's not as bad as pads.
I don't like the idea of a menstrual cup, and this feels more hygienic. Also great customer service! Recommended!

1 janvier 2023
Avis spontané
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Réponse de Iconicawear

Thank you so much Silje for your review, it means a lot to the entire Iconica team. It makes us happy to know you enjoy your period underwear 💜

Noté 5 sur 5 étoiles

I’m very satisfied with their period panties!

I’m very satisfied with their period panties. My periods have always been an uncomfortable thing but having underwear that is comfortable and gives me the protection I need puts my mind at ease.

Service is also very good! They always respond to questions quickly and are helpful.

Would recommend!

9 janvier 2023
Avis spontané
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Réponse de Iconicawear

Thank you very much for your feedback Jodie, we're so happy to hear that you love Iconica's period panties! 🥰

Noté 5 sur 5 étoiles

Quality and prize excellent. Customer service perfect.

I can only say positive things about this brand and its product. Excellent quality and care.

The product is an innovation and in a house with three women it is a solution to those surprise losses

I encourage you to continue with this product line.

Thanks a lot. Happy New Year 2023!

2 octobre 2022
Avis spontané
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Réponse de Iconicawear

Thank you so much for this lovely review 💜🙌

Noté 5 sur 5 étoiles

Iconica gir veldig god service og følger opp kundene på en profesjonell måte.👍

Jeg bestilte denne trusen fordi jeg er noe plaget med urinlekkasje og tenkte at denne trusen kanskje kunne hjelpe meg til en bedre hverdag. Den har virkelig oppfylt mine ønsker. Vet at denne er spesielt designet for mensen utflod men denne fungerer også bra for oss menn med urinlekkasje. Dette er et fantastisk produkt.👍. Nå slipper jeg at det blir vond lukt og slipper samtidig å bruke Herrebind. Jeg er så godt fornøyd med iconica trusen og den gode kundeservicen jeg har fått. Terningkast 6.😊😊👍👍. Knut Brekke.

5 janvier 2023
Avis spontané
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Réponse de Iconicawear

Tusen tack Knut för din fina recension. Det gör oss otroligt glada att höra att trosorna har underlättat din vardag – det är precis det vi strävar efter med våra produkter 🙌💜

Noté 3 sur 5 étoiles

Werkt goed, wel lange verzendtijd, product valt klein

Het broekje werkt goed. Je kunt het gerust 8 uur aan hebben zonder door te lekken. Helaas is de buitenkant van het broekje van nylon. Dat vind ik zelf niet zo fijn. De pasvorm is ook vrij low waisted. En ze vallen klein! Maat M zit bij mij goed. Ik draag normaal maat S. De verzending duurde bijna een maand. Dat vind ik wel echt heeeel lang.

4 janvier 2023
Avis spontané
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Réponse de Iconicawear

Hi Regina, thank you very much for your feedback, we really appreciate it!

I'm happy to hear that you like the function of our period panties. I also noticed that you're not a fan of the outside fabric or the fit so I wanted to let you know that a high waisted model will be launched in early February that I think could be something for you. We've gotten great feedback on this model from our customers (there was a pre-order possibility for this model in September) and the fabric is super super soft. More information will be sent via email in a couple of weeks so stay tuned! 🤭🙌

Unfortunately, we had some delivery delays but have been working hard on our delivery times the last couple of months. The standard delivery time to the Netherlands is now 5-7 days 💜

Noté 3 sur 5 étoiles

Saknar kundservice eller möjlighet till kontakt

Min fru beställde ett par trosor för ca en månad sedan, men det blev fel storlek. Hon har därefter försökt att få byta storlek och försökt kontakta dem flera gånger under snart en månads tid men de hör aldrig av sig.

Det finns självklart inget telefonnummer att ringa heller.

Köp inte från detta stället! Blir det fel går det inte byta.

Uppdatering 2022-12-30: några timmar efter recensionen fick vi svar. Tekniskt fel. Bra bemötande efter att de började svara igen, så höjer betyget.

12 décembre 2022
Avis spontané
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Réponse de Iconicawear

Oh no, we're sorry to hear if that had been the case. This was not the experience we wanted you to have. We did in fact have a little trouble keeping up with the return and size exchange requests over the holiday season. However, we're glad to see your update and that everything turned out well in the end. We hope your wife finds the new sizes fitting for her. We'll keep ourselves available if you need any assistance in the future 🙏✨

Noté 4 sur 5 étoiles

A wonderful discovery

I rate with only 4 stars because I haven't try them yet (On my period).
But my experience with customer service has been fantastic as I was worried about my package and they replay to me and update me very kindly.
Once I received the underwear, I could not be more happy with the quality, the texture is amazing, how it fits me and how comfortable they are!
Can't wait to try them out on my next period, I have no doubts I am going to be even happier with them.

15 décembre 2022
Avis spontané
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Réponse de Iconicawear

Cristina, thank you so much for your lovely words 🥰

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