iData Destruction Avis 

I am writing this review to warn other businesses about the highly unprofessional billing practices of this company. My company, Hirsch & Co Ltd, entered into a clear commercial agreement with them. They provided the services, issued their invoice at the agreed rate, and we paid it in full, successfully concluding the contract.Shockingly, long after the work was completed and paid for, they unilaterally issued a "Final Notice" demanding an additional, unagreed charge of £61.56. At no point before, during, or after the work was any additional pricing mentioned or agreed upon.Under English contract law, a unilateral, post-completion adjustment of a price is completely unenforceable. A variation of a contract requires clear mutual agreement, which never happened here. Notable legal precedents—including May & Butcher Ltd v R (1934) and Williams v Roffey Bros [1991]—confirm that terms must be certain and cannot be imposed unilaterally. Furthermore, because a contract existed and was fully discharged by payment, they have absolutely no legal basis to retrospectively demand a "reasonable charge" or quantum meruit payment (British Steel Corp v Cleveland Bridge [1984]).We have denied this alleged debt in full. If this company chooses to issue legal proceedings for this unjust £61.56 charge, we will robustly defend the claim in court and invite the Judge to review their hidden billing conduct under the Civil Procedure Rules. Avoid this company if you expect honest, transparent pricing.

We previously dealt with a national company for our shredding but I found them inflexible. If we had more than the specified amount when they called they would not shred it. I understand the administrative reasons for this, but it was very frustrating sometimes!
No problems of that nature with iData Destruction - George and his staff are the most helpful people you could meet. I can recommend them without hesitation.

IN SHORT, FROM THE INITIAL INTRODUCTION TO COLLECTION AND SUBSEQUENT DISPOSAL WE CONSIDER THE ENTIRE OPERATION AS 100% EFFICIENT. OUR FIVE STAR RATING IS FULLY DESERVED.

I have used idata services for several years, initially for confidential shredding, but more recently for collection of cardboard waste.
The confidential shredding is extremely convenient and reliable. sometimes it is collected - but more often I drop it off at the reception center.
The cardboard collection is reliable and courteous, accounting is easy and relations with all staff is cordial.
I have no reservations about recommending the company.
All the best
Tony Brough

Excellent service provided. They always pick up the bags when they say they will.

I data destruction is efficient and I have been a customer for many years, George is always flexible, reliable and I am always impressed with the friendliness of the staff.

First class service. Excellent responsiveness, communication and professionalism. Highly recommended.