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4,2

Bien

TrustScore 4 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

After a very stressful small house fire…

After a very stressful small house fire I came across IFFR and am so glad I did. Kevin came on a Sunday within hours me calling me him and put me immediately at ease. He talked me through the whole process in detail and answered my multiple questions without delay over text over the next few days. The team did a wonderful job cleaning , even working on Good Friday to ensure I could be back into the house promptly. I felt really well looked after and in safe hands during the whole process. Thank you Kevin and team !

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service


After a bedroom fire they very quickly wrote up a report for the insurance company and then started the clearing out, and huge cleaning job because of extensive smoke and soot damage. The team of 5 over three days did an incredible job. Very easy to deal with, also.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company, first class!

My home was in such a disastrous condition following a major leak and j had to move out due to water damage and mould. The best thing I ever did was to call IFFR. They responded immediately and were so prompt at each stage of repair process, mitigation and restoration of my home. They gave reassurance, were knowledgeable experts in the field of water damage and very professional.
I'm so grateful for their excellent ,quality work and I found the team to be reliable and very efficient too.
Thank you so much Kevin and team. I highly recommend IFFR to anyone finding themselves in this predicament.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Water damage from broken pipe

Huge thanks to Kevin, Tom and Tadhg. I appreciate all your help and for coming to our rescue so promptly after Christmas. It made all the difference at a really stressful time. Once again, thank you.

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional

I had water damage in the house from an internal pipe bursting from the water tank in the attic. Team were great for arriving swiftly, helping to fix wet patches and then re plaster and resurface damaged areas.
Job was great and Yannis and his team also helped to patch up other areas where I had need of a good plastering and skimming. Great work all round, very professional and very sound bunch.

2 septembre 2025
Avis spontané
Logo de Irish Fire and flood restoration

Réponse : Irish Fire and flood restoration

Hi Stuart,

Thank you so much for taking the time to leave such a positive review. We’re delighted to hear that Janis and the team were able to respond quickly and carry out the repairs to a high standard. It’s great to know you were happy not only with the restoration of the water damage, but also with the additional work

We’ll be sure to pass on your kind words to Kevin, Janis and the team

Noté 5 sur 5 étoiles

We had never heard of IFFR until we had…

We had never heard of IFFR until we had a house fire over the Bank Holiday weekend. A friend recommended them to us. Kevin and Grace arrived within 24 hours of our ‘phone call and immediately put the wheels in motion to take away our contents and furniture, clean and store it until our house is repaired. This made a very difficult situation far less stressful for us. Thanks guys.

5 août 2025
Avis spontané
Logo de Irish Fire and flood restoration

Réponse : Irish Fire and flood restoration

Hi Tony,

Thank you for sharing your experience with us. We were glad that we could step in quickly and help take some of the stress off your shoulders.

Kevin, Grace, and the whole team always aim to respond with care and efficiency, so it’s wonderful to know their support made things a little easier for you. We appreciate your kind words and recommendation.

Wishing you all the best as your home is repaired, and please know we’re here if you need anything further.

Noté 5 sur 5 étoiles

Excellent Service and Thorough

Kevin and Tom were brilliant and really helped us through our time of need.
We had a house fire on a Friday night and Tom was with us first thing Sunday morning after talking to them the day before.
The team were so efficient, quickly sorted us out and even when came back to ensure it was all up to standards and another clean. In addition Tom spoke us through the process and helped us out in this awful time putting us at ease.
Spotless after work. Really cannot fault Kevin, Tom and their fantastic team. Thank you so much

20 juillet 2025
Avis spontané
Logo de Irish Fire and flood restoration

Réponse : Irish Fire and flood restoration

Thank you so much for this wonderful review. We’re glad Tom and the team could be there quickly and make a tough time a little easier. Hearing that everything was spotless and up to standard means a lot to us.

I’ll pass your kind words on to Tom and the crew. If you ever need anything else or have questions about next steps, we’re only a call away!

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.

Had a leak in my house recently causing damage on my floorboards.
Thankfully IFFR were so quick to get out and fix it, ensuring my house was back to its original condition.
Professional service throughout took much of the stress out of this ordeal also.
Would highly recommend.

18 août 2025
Avis spontané
Logo de Irish Fire and flood restoration

Réponse : Irish Fire and flood restoration

Hi Aidan,

Thanks so much for the lovely review. We’re delighted we could get out quickly, repair the damage, and have your floors back to their best. It’s great to hear our team’s professionalism helped take the stress out of it for you.

If anything else pops up, we’re only a call away.
Many thanks !

Noté 1 sur 5 étoiles

Lack integrity

This company from my experience is a front for a company called jersov ltd trading as irish fire and flood according to their certificate of incorporation. My experience involved 1000sq feet cotttage which was smoke damaged. Mr janis jersov spent 7months and 55k restoring by himself. There was no urgency whatsoever. He arrived when he arrived at 11am, did a bit and went home. He was paying himself by the day. To put the time in context, 5k of the insurance claim pertained to me finding alternative accomodation while remedial works were underway. That nowdays would amount to about 2 months which would t be un reasonable. Quality of fixtures and fittings IKEA. Kitchen sink, white plastic which stains.Gas hob not working. Shower not working. Heating not working. Sanitary wear in bathroom a disgrace. Tiling in bathroom beautiful. New timber floors beautiful. House much brighter, read dental surgery. Large hole in outside wall of bathroom wall abandoned. 3 and a half tons of builders rubble also abandoned in driveway. 5k paid for bed, 2seat sofa and tv. TV not supplied. Will it do me to live in ? Absolutely. Its warm safe and dry thats all i require. Would a woman be happy with it . Absolutely not. Plus what wife,mother would put up with a seven month delay when a proper builder would have her back in in a month. In short theyre small time huxters .

14 août 2025
Avis spontané
Logo de Irish Fire and flood restoration

Réponse : Irish Fire and flood restoration

Hi Eamonn,

Thank you for taking the time to leave a review.

We would like to clarify that Irish Fire and Flood Restoration (IFFR) did not carry out any works on your property. As a gesture of goodwill, we recommended Mr. Janis Jersov for the project, but we had no involvement in the works, no financial gain, and no formal partnership with Mr. Jersov or his company in this case.

IFFR was not contracted, did not manage or oversee the project, and was not paid a referral fee or commission of any kind. We simply pointed you in the direction of someone we believed could assist you.

It’s regrettable that the experience did not meet your expectations, but we must reiterate that your contract and dealings were directly with Mr. Jersov, not with IFFR.

We also want to note, respectfully, that your recent communications included comments we could not condone, and as a result, we ceased further contact. While we understand your frustration, we ask that reviews on this platform be fair and accurate in reflecting who was actually responsible for the work performed.

We wish you the very best going forward.

Kind regards,
Kevin Kelly
Irish Fire and Flood Restoration

Noté 5 sur 5 étoiles

There to help with water damage

After suffering sever water damage while on holidays and needing immediate advice IFFR answered the phone on a Saturday afternoon.

They talked us through what was needed, recommended an assessor, showed up and dried and cleared it all out. They continued to work with us through the whole process.

We're immensely thankful - not least for being able to enjoy our second week of holidays knowing it was in good and experienced hands.

Glad to recommend their services.

21 juillet 2024
Avis spontané

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