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About Us - At iHelios, we are dedicated to creating innovative heating and energy solutions that combine advanced technology with everyday comfort. As a leading manufacturer of infrared heating film, smart home devices, and renewable energy systems, our mission is to make homes and businesses warmer, smarter, and more sustainable. Infrared Heating Film - Our heating film delivers natural, sun-like warmth that is energy-efficient and invisible within your interiors. Designed to save space and lower heating costs, it creates a healthier, more comfortable environment without the need for bulky radiators or constant maintenance. Smart Home Control - iHelios smart devices give you effortless control over heating, lighting, and more – all from a simple app. Whether at home or away, you can adjust each room with a tap, enjoying both convenience and peace of mind. Renewable Energy & Storage - Our systems seamlessly integrate with solar panels and battery storage to reduce bills and reliance on the grid. By combining smart technology with renewable energy, iHelios helps you not only save money but also shape a cleaner, more sustainable future.
The Old Brass Foundry, Marlborough Terrace, HU2 9AE, Hull, Royaume-Uni
4,4
11 avis
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iHelios have been very helpful and efficient from the beginning of the exercise, their design and site work integrated with the build very well indeed, complimenting the design philosophy of holistic simplicity.
The installation works quickly and very efficiently, it is easily controlled and responds rapidly despite the building having a large volume.
Thank you iHelios.
Jesteśmy pierwszą instalacją w Polsce - ekipa była była u nas osobiście. Szybko, sprawnie, profesjonalnie dodatkowo ze szkoleniem przygotowującym mnie do kolejnego etapu instalacji.
Mega technologia, którą instalujesz w jeden dzień.
I purchased infrared heating film from iHelios Living Reinvented and my overall experience was very positive.
The product was delivered as described and appears to be of good quality. The ordering process was clear and straightforward, and communication with the team was efficient and professional throughout.
I also appreciated the level of after-sales support. Any follow-up questions I had were handled promptly, and I received clear, practical information related to the product and its use.
Thank you — your product and team have been exceptional. My whole two‑storey house (135 m²) is heated by iHelios infrared underfloor heating and it has transformed daily life. The system is versatile, easy to operate via the app, and delivers almost instant, consistent warmth. Your staff and management are professional, friendly, and solution‑focused; every interaction has been a pleasure.
Love this system. I was very sceptical at first but after being nag%ged by my wife to look into it l found the science behind it to be encouraging. The installation cost was reasonable. The guys fitted the heating membranes , boarded and plaster skimmed over them , all without disturbing my existing downlights. As an electrician myself I installed the mains power supplies to and from the room thermostats. The finished result is that the house is much more evenly heated, to a very accurate temperature and for at least a 3rd off the electrical running cost. We can control and monitor the systems use remotely from our phones using the simple to use app. Highly recommend it. Kevin Day
We are very satisfied with the whole process – from ordering and advice to delivery. Installation was straightforward, and the test went smoothly. We placed panels directly on the heating foil, and once switched on, the warmth is felt instantly across the entire surface. The thermostat has an intuitive menu, and the app makes it easy to monitor everything. As for long-term use, we will update later, but so far it looks like there will be no issues.
Excellent service and a great heating system. I’m pleased with my experience.
I installed the iHelios system for a lovely family, and I have to say—this is the kind of heating solution that makes my job easy. It’s clean, quick to install, and once it’s in, I rarely have to go back. No breakdowns, no boilers, no stress.
My clients love the comfort, no damp, no steamed-up windows, no dust flying around. And the fact that they can control everything from the app? Huge bonus.
As an installer, I’ve worked with many systems—but iHelios really is the future of heating in the UK. Happy to be part of it!
Customer service team helpful about return process - mother in law misunderstood that we'd bought her an SOS alarm and bought another one. Returned the one I'd ordered but refund was less than the original cost. However, the button needs a 'gateway' device to make it work - having contacted iHelios they have apologised this detail was left off the product page and dispatched one for us.
Réponse de iHelios
Thank you for taking the time to share your feedback. We are very pleased to hear that our customer service team was able to assist you with the return and that the gateway device has now been dispatched.
We understand that the situation arose due to a misunderstanding regarding the product’s requirements. The SOS button is designed to work only in combination with a gateway, and unfortunately, this detail was not sufficiently clear on the original product page. We have since updated the information to avoid similar confusion in the future, and we truly appreciate your patience and understanding.
Although part of the difficulty was related to the nature of the product itself rather than our service, we always aim to resolve matters quickly and fairly so that every client feels fully supported. Your satisfaction is extremely important to us, and we hope that the steps we’ve taken demonstrate our commitment to putting things right.
If you now feel that your experience reflects the high standard of service we strive to provide, we would be very grateful if you might consider updating your rating to 5 stars. Every day we work on improving the smallest details and refining our processes to ensure that every customer is satisfied. This also greatly motivates our team and gives them real satisfaction knowing they are doing a genuinely good job. For us, as a family-run company, seeing our clients happy is what truly matters in today’s world. Thank you sincerely for your support.
Warm regards,
The iHelios Team
We absolutely love our IHelios Living Reinvented smart heating system! Being able to control the temperature in each room from the app is a total game-changer. Whether we're at home or away, we can adjust the heating with just a tap. It’s not only convenient but also helps us save energy. Really recommend it!
Réponse de iHelios
Thank you so much for your fantastic 5-star review! 🌟 We’re delighted to know that our smart heating system gives you the flexibility to control every room with ease and helps you save energy at the same time. Feedback like yours truly inspires us to keep improving and delivering the best possible solutions for our customers. We really appreciate your trust and recommendation!
Warm regards,
The iHelios Team
iHelios is definitely the future of heating, we have it in our office and it is never cold. It's an eco-friendly and healthy heat and I'm sure soon this product will be used anywhere and everywhere.
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