The materials themselves are great but they are not good when it comes to install. The company organised a subcontractor to fit the material which was great only they've damaged my neighbours wall in... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very efficient from start to finish. Raj was extremely helpful and took the time to patiently answer all my questions. The delivery was prompt and friendly, exactly as promised. Will definitely use ag... Voir plus
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Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... Voir plus
L'entreprise a répondu
From start to finish, an absolutely fantastic service. It was a pleasure dealing with iKoustic and will definitely use again and recommend to others based on such a good experience. Ryan, thank you fo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Consultant en acoustique
- aussi dans
- Consultant en construction
- Fournisseur de caoutchouc mousse
- Fournisseur de matériaux de construction
- Fournisseur de produits de gypse
- Fournisseur de produits en caoutchouc
- Magasin de matériaux d'isolation
- Magasin de materiaux de construction
- Maintenance immobilière
Écrit par l'entreprise
iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?
Coordonnées de contact
Unit 4/5 Erivan Park, Sandbeck Way, LS22 7DN, Wetherby, Royaume-Uni
- 07772777787
- rick.parsons@ikoustic.com
- ikoustic.co.uk
4,5
Excellent
574 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy To Install
iKoustic laid out all the options and helped me decide which was best for our place. Plus, there was really quick delivery and the sound-proofing boards were really easy to install.
9 décembre 2022
Réponse de iKoustic Soundproofing
Thank you for your review! We are glad to hear that our team was able to help you choose the best soundproofing solution for your space and that the product was easy to install. We take pride in providing high-quality products and excellent customer service, so we are happy to hear that we met your expectations.
Thank you for choosing iKoustic, and we hope you continue to enjoy the benefits of your soundproofing solution.
Kind regards,
Miles
Oliver was very knowledgeable and helpful about selecting the right soundproofing products.
Excellent product knowledge and helpful staff.
8 décembre 2022
Réponse de iKoustic Soundproofing
Hi Tony,
thanks for leaving us a review! it's great to hear Oliver was able help with your project. He'll be chuffed to hear your kind words.
Kind regards,
Miles
Great service and superb product
5 décembre 2022
Réponse de iKoustic Soundproofing
Hi Steve,
Thanks for taking the time to leave a review. I'm glad to hear everything has run smoothly!
Kind regards,
Miles
Bought "mute mats"
Bought "mute mats". Advice given in a telephone call how best to fit them too.
1 décembre 2022
Réponse de iKoustic Soundproofing
Thanks for your kind review. We're always happy to offer support and advice.
Kind regards,
Miles
Good Service
Had a phone call about our requirements.
Correct product offered, arrived next day.
Will use again
16 novembre 2022
Réponse de iKoustic Soundproofing
It's great to hear everything ran so smoothly! Thanks for taking the time to leave us a review. We look forward to working with you again.
Kind regards,
Miles
The best company specialising in…
The best company specialising in acoustic materials which are a mandatory requirement for new developments. Website and delivery is great and sales team are very helpful.
1 novembre 2022
Réponse de iKoustic Soundproofing
Thanks so much for taking the time to leave us a review! I'm happy to hear the sales team we're helpful!
Kind regards,
Miles
Réponse de iKoustic Soundproofing
Hi GW,
Thank you for taking the time to leave us a review! glad to hear everything has arrived safe and sound.
Kind regards,
Miles
Poor service
ikoustic definitely needs to change the delivery provider as the order took 2x more time to be delivered than expected. I wish I had chosen a different company for my requirements.
4 novembre 2022
Réponse de iKoustic Soundproofing
Hi Alex,
Firstly, we are sorry to learn of the negative delivery experience you provided – as the vast majority of our reviews will attest, this is not the usual service experienced by the thousands of iKoustic customers.
We’ve been trying to contact you and would like to help resolve the issue.
Can you please call the office today on 01937 588226.
Prompt delivery and excellent customer…
Prompt delivery and excellent customer services with follow up once the ordered was placed
1 novembre 2022
Réponse de iKoustic Soundproofing
Hi Asif,
Thanks for buying with us! It's great to hear you had a five-star experience.
Kind regards,
Miles
Helpful staff and great product…
Knowledgable sales staff on the iChat and were able to arrange a delivery within 2 days, when there was some confusion over delivery date they worked as a team to sort it out, thank you.
The Tecsound 55 pipe insulation worked well, job done!
5 octobre 2022
Réponse de iKoustic Soundproofing
Hi Mrs A,
Thank you so much for taking the time to leave us a review. I’ve spoken with Richard about your order and I’m glad to hear we were able to resolve your delivery issue. We take quality assurance very seriously and we will be reviewing how we can avoid any confusion for our customers moving forward. It’s excellent news to hear your pipe wrap is performing well and we do hope you would consider using us again for any noise issues.
Kind regards,
Miles
Helpful service and fast delivery
5 octobre 2022
Réponse de iKoustic Soundproofing
Thanks for taking the time to leave us a review! I'm glad to hear everything went smoothly!
Kind regards,
Miles
Great price
Great price, excellent delivery service. Great customer service, e-mail and telephone contact following my order. Cannot recommend enough! 5*
2 novembre 2022
Réponse de iKoustic Soundproofing
Hi Colin,
thanks for such a thoughtful review. I'm really pleased to hear everything ran smoothly and I'll be sure to share your review with the team!
Kind regards,
Miles
Great advice
We were offered great advice, and the products we bought were the cheapest we could find. We will definitely be going back when we do the rest of our rooms. Many thanks for all your help!
24 octobre 2022
Réponse de iKoustic Soundproofing
Happy to help David! Thanks so much for the five-star review, the whole team really appreciates a great result.
Kind regards,
Miles
Good serviced
21 octobre 2022
Réponse de iKoustic Soundproofing
Hi Richard,
Thanks for the five-star review!
Kind regards,
Miles
Sound, mate.
From the website to the helpful call from Ikoustic to ensure the stuff was right for the job, to the arrival of the product all went smooth as,
excellent products too, will for sure be a return customer, many thanks!
19 octobre 2022
Réponse de iKoustic Soundproofing
Hi Neil,
I'm glad to hear everything ran smoothly! thanks for taking the time to leave us a review.
Kind regards,
Miles
Great Product Range and Service
When trying to identify the acoustic absorbing ceiling product I needed I was given excellent help on chat. iKoustic had exactly the product I needed, which is not easy to find. The delivery was as agreed and the driver went out of his way to bring the product to where I wanted it. I will order from iKoustic again.
10 octobre 2022
Réponse de iKoustic Soundproofing
Thanks for your review Jon! I'm glad we were able to help solve your sound issue.
Kind regards,
Miles
Excellent service and very helpfull
23 septembre 2022
Réponse de iKoustic Soundproofing
Thanks Joao! I'm glad to hear everything ran smoothly.
Kind regards,
Miles
A totally brilliant service from start…
A totally brilliant service from start to finish. I wish every experience was as good as you guys. Can’t recommend you highly enough
16 septembre 2022
Réponse de iKoustic Soundproofing
Thanks for such a lovely review, Anna! It means the world to us to hear feedback like this and I'll be sharing it with the team in our morning meeting.
Kind regards,
Miles
I found this company most helpful
I found this company most helpful. The delivery was also excellent and on time.
14 septembre 2022
Réponse de iKoustic Soundproofing
Great to hear everything ran smoothly! Thanks for leaving us a review.
Kind regards,
Miles
All good
The order can on the date stated, there was a small issue of one of the clips missing a component, but once informed of the issue they posted a replacement out next working day. Very helpful staff answered all my questions about fitting.
13 septembre 2022
Avis spontané
Réponse de iKoustic Soundproofing
Hi Gavin, thanks for taking the time to leave us a review! We're glad to hear everything went well. Thank you for your patience with the missing component, I'm happy we we're able to remedy the issue with little delay.
Kind regards,
Miles
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