I’ve been ordering Nespresso Vertuo pods from ILpresso for months, and Zubair Khan has made every experience seamless. Their delivery is always spot on, right on time, every time, ensuring I never run... Voir plus
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Lisez les avis des autres
We came straight to them to purchase the coffee machine, as they are the only one's that provide you a demo, listen to you and guide you properly regarding which machine suits your need best, we liter... Voir plus
L'entreprise a répondu
I ordered a coffee syrup from this site for the first & last time unfortunately. I ordered the torani syrup around 18 november & kept using it until one day i saw the expiry date written on the bottle... Voir plus
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Ilpresso as a reseller of Nespresso products have been very helpful to me. When I first discovered it through a friends referral I asked them if the Nespresso products they selling are original or no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ilpresso is the first Pakistani premium coffee marketplace. It is rapidly becoming a go to coffee platform for Pakistanis living in Pakistan and abroad for their coffee requirements. Ilpresso is also #1 Reseller of Nespresso Coffee Pods in Original and Vertuo Line, Julius Meinl a premium European Coffee Brand is part of Ilpresso with exclusive distribution rights to sell in Pakistan.
Coordonnées de contact
Plot # 190/1/A, Khayyam Chambers, 5th Floor, PECHS block 2, Shahrah-e-Faisal, 75400, Karachi, Pakistan
- +923002470404
- Info@ilpresso.com
- ilpresso.com
3,7
Moyen
35 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Their service is amazing they repaired…
Their service is amazing they repaired my vertuo machine and frother within just 2-3 days !!
13 mars 2026
Avis spontané
Very good order process online
Very good order process online. Fast, effective delivery. Good pods condition. Please increase variety and specifically include Arpeggio flavor.
27 février 2026
Réponse de Ilpresso Coffee
Hassan Shafique,
Your statement that the parcel was not received is incorrect. The shipment was delivered successfully and then you deliberately returned after you declined to pay the total amount due.
As clearly stated on Ilpresso.com, Cash on Delivery orders include mandatory government charges of 2% + 2% imposed by the Federal Board of Revenue (FBR). These are regulatory taxes, not company fees, and apply to all COD customers without exception.
Misrepresenting the delivery status does not reflect the actual transaction record. We encourage customers to review the stated payment terms before placing COD orders.
If you wish to place a new order under the correct terms, our support team will assist you. Thank you.
BR
Team Ilpresso.
The most authentic Nespresso seller in…
The most authentic Nespresso seller in Pakistan
6 février 2026
Réponse de Ilpresso Coffee
Dear Ali Sikka
Thank you for your feedback and for calling us “the most authentic Nespresso seller in Pakistan.” We take product authenticity very seriously, and it’s great to hear that our efforts from genuine factory-sealed machines to responsive support made a positive impression.
Your trust means a lot. We’ll continue working hard to maintain quality and service standards for all our customers. If you ever need assistance with future purchases or warranty support, we’re here to help!
Thank you.
Excellent customer service
Excellent customer service, bought a machine had a lot of questions which were answered perfectly. Great experience
28 janvier 2026
Avis spontané
Réponse de Ilpresso Coffee
Hi Zohair,
Thank you so much for your kind words! We’re really pleased to hear that you had a great experience with us. It’s always our goal to make sure every question is answered clearly and thoroughly, so it’s fantastic to know you felt well supported.
We truly appreciate your trust in us and hope you enjoy your new machine. If you ever need anything else, we’re always here to help! 😊
I ordered a coffee syrup from this site…
I ordered a coffee syrup from this site for the first & last time unfortunately. I ordered the torani syrup around 18 november & kept using it until one day i saw the expiry date written on the bottle. It was 6.12.2025, so they literally sent the syrup with an expiry of less than a month!! How can you guys be so ridiculous!! Shame on you guys!
11 novembre 2025
Réponse de Ilpresso Coffee
Dear Eisha
We’re genuinely sorry to hear about your experience, Eisha, and we understand your frustration. This is certainly not the standard we aim to deliver.
While the product was technically within its expiry period at the time of dispatch, we recognize that receiving an item with a short remaining shelf life is disappointing and not ideal. Please accept our sincere apologies for this oversight—it was not intentional.
Had we been contacted directly, we would have been more than happy to replace the product or offer a goodwill resolution immediately. Customer satisfaction is very important to us, and we always strive to resolve concerns promptly and fairly.
We appreciate you bringing this to our attention, as feedback like this helps us improve our quality checks going forward. If you’re open to it, we would still welcome the opportunity to make this right for you.
Best
Team Ilpresso
Faulty & Refurbished Machines being sold
Extremely poor customer service for a brand claiming to be an official Nespresso supplier. I bought a Vertuo Pop machine that leaked, got it replaced, and the replacement developed the exact same issue within two months. When questioned, I was told both machines were from the same batch. That explanation is alarming and raises serious concerns about faulty or refurbished machines being sold. Completely unacceptable.
2 janvier 2026
Avis spontané
Réponse de Ilpresso Coffee
Dear Customer,
Thank you for sharing your feedback. We would like to clarify a few important points to ensure accuracy and transparency.
Ilpresso has never represented itself as an official supplier or affiliate of Nespresso. We operate as an independent retailer, and this distinction has always been clearly communicated across our platforms.
Regarding the Vertuo Pop machine, both units in question were brand-new and covered under the manufacturer’s warranty. Being from the same production batch does not imply that the machines were faulty or refurbished; rather, it reflects standard inventory sourcing practices. At no point do we sell refurbished units as new.
Under warranty terms, a two-month-old machine that develops a functional issue is eligible for inspection and repair, not outright replacement—particularly when the issue is repairable and can be fully rectified within the active warranty period. This is consistent with industry-standard warranty policies.
While we remain committed to supporting our customers and resolving issues promptly, we also expect interactions to remain respectful and professional. Unwarranted allegations and an aggressive approach toward service teams are neither fair nor acceptable.
We stand by the quality of our products, our after-sales support, and our warranty obligations, and we remain available to assist through the appropriate service channels in a constructive manner.
I’ve been ordering Nespresso Vertuo…
I’ve been ordering Nespresso Vertuo pods from ILpresso for months, and Zubair Khan has made every experience seamless. Their delivery is always spot on, right on time, every time, ensuring I never run out. The packaging is top notch, keeping everything fresh and secure. Zubair’s professional handling of my orders, from quick responses to personalized touches, is truly outstanding. Highly recommend. ILpresso is my go to for quality and reliability!
8 octobre 2025
Avis spontané
Réponse de Ilpresso Coffee
Hi Mir,
Thank you so much for your continued support and for taking the time to leave such a detailed review. We’re absolutely delighted to hear that your experience ordering Nespresso Vertuo pods from ILpresso has been consistently seamless.
Zubair will be especially pleased to read your kind words. Providing reliable, on-time delivery, secure packaging, and responsive, personalised service is exactly what we strive for, so it’s fantastic to know that this has made a difference for you.
Your recommendation truly means a lot to us. We’re grateful to have you as a loyal customer and look forward to keeping you stocked up with your favourites!
Thank you again for choosing Ilpresso.
Excellent
It was a wonderful experience with Ilpresso. Smooth and timely delivered all my stuff. Really impressed with it. Keep up the good work
29 septembre 2025
Réponse de Ilpresso Coffee
Thank you so much for your kind words! ☕✨
We’re thrilled to hear that you had a smooth experience and loved our service. Your feedback truly motivates the Ilpresso team to keep delivering quality and care with every order. Enjoy your coffee moments — we’ll always be here to make them better! ❤️
Réponse de Ilpresso Coffee
Thank you for your kind words! 🌟
We’re delighted that you loved both our service and our products. Your appreciation keeps us motivated to keep raising the bar every day. ☕❤️
I recently had to get my Nespresso Machine repaired
My name is Humaira from Karachi. I recently had to get my Nespresso machine repaired, and I have to say, the whole process went very smoothly. From the moment I contacted customer service, they were incredibly helpful and attentive. They quickly diagnosed the issue with my machine, which was not brewing properly, and guided me through the steps to prepare it for repair.
The turnaround time was impressive; I sent it in and received it back within 2 days, fully functional and as good as new. The repair team had clearly done a thorough job, and I appreciated the updates they provided throughout the process. Overall, I’m very satisfied with the repair experience and would recommend it to anyone facing issues with their Nespresso machine.
11 octobre 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you, Humaira, for sharing your wonderful experience! 🌟
We’re so glad to hear that our team could assist you promptly and get your Nespresso machine back to perfect working condition. Your satisfaction means a lot to us, and it’s great to know that you appreciated the smooth process and quick turnaround.
Enjoy your freshly brewed coffee moments — we’ll always be here whenever you need us! ☕💛
Early response and delivery
18 septembre 2024
Réponse de Ilpresso Coffee
Thank you so much! We’re glad you appreciated our early response and delivery — we’ll keep working hard to make every order just as seamless.
Réponse de Ilpresso Coffee
Thank you for your wonderful feedback! We’re glad your order arrived promptly and in perfect condition. Enjoy your Ilpresso experience!
Excellent quality every thing was very…
Excellent quality every thing was very good and very fast delivery
31 juillet 2024
Réponse de Ilpresso Coffee
Thank you for your feedback! We’re delighted to hear that you were pleased with the quality and speed of our delivery. If you have any further questions or need assistance, feel free to reach out.
Went home with the best coffee machine…
We came straight to them to purchase the coffee machine, as they are the only one's that provide you a demo, listen to you and guide you properly regarding which machine suits your need best, we literally took more than an hour to decide which machine would be best for us and M. Zubair was such a great help!
17 août 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you so much for your kind words! We’re thrilled to hear that M. Zubair provided you with the guidance you needed to find the perfect coffee machine. Your satisfaction is our top priority, and it’s great to know that our demo and personalized service helped you make an informed decision. Enjoy your new coffee machine, and if you have any more questions or need further assistance, feel free to reach out!
Réponse de Ilpresso Coffee
We’re glad to hear that delivery was faster this time! We’re always working to improve our service and appreciate your feedback. If you have any other questions or need assistance, don’t hesitate to reach out.
The Experience exceeded my…
The Experience exceeded my expectations. The company was incredibly generous through out the process and offered top-notch customer service. Another stand out aspects was the speedy delivery!
9 août 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience exceeded expectations. Our team takes pride in providing top-notch customer service, and we’re glad you appreciated our efforts. It’s great to know that the speedy delivery stood out for you as well. We look forward to serving you again soon!
I had a fantastic experience with the Nespresso of Pakistan!
I had a fantastic experience with Ilpresso. Their team went above and beyond to fix my coffee machine, showing exceptional expertise and dedication. They responded promptly, handled the repair thoroughly, and ensured everything was working perfectly. Their commitment to outstanding service was evident at every step. I highly recommend them for their top-notch support and professionalism. Super impressed!
9 août 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic experience with Ilpresso. Our team takes great pride in delivering exceptional service, and it's wonderful to know that our efforts made a positive impact. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Wonderful product and delivery
Wonderful product and delivery. They delivered without any concerns despite being a high value COD order. Super guys!
7 août 2024
Avis spontané
Réponse de Ilpresso Coffee
Thank you for your feedback! We're delighted to hear that you were satisfied with both the product and delivery. Ensuring a smooth and secure experience for high-value orders is a priority for us. We appreciate your trust in Ilpresso and look forward to serving you again soon!
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