I accidentally purchased the wrong PRINCE2 course and contacted ILX to see if anything could be done. Amy Sutherland handled my case quickly, escalated it internally, and resolved everything at no cos... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I accidentally purchased the wrong PRINCE2 course and contacted ILX to see if anything could be done. Amy Sutherland handled my case quickly, escalated it internally, and resolved everything at no cos... Voir plus
L'entreprise a répondu
Thanks a lot, ILX team and Steven, especially for helping get my Prince2 course booking. Clear communication was provided before the start of the course, all the necessary queries were answered on a o... Voir plus
L'entreprise a répondu
The trainer was excellent, well-informed, engaging, kind and prepared us really well for the exam. The resources and pre-course learning were good. The organisation was poor - it was not clear what n... Voir plus
L'entreprise a répondu
The whole experience, from enrolling onto the course, through to completing the Virtual Foundation and Practitioner Courses was excellent. The trainer, Gavin definitely put me at ease and gave me pl... Voir plus
L'entreprise a répondu
ILX is a digital learning services provider that is passionate about both helping individuals achieve their career ambitions and working with businesses to unleash the potential within their teams. We know how learning has the power to transform lives and businesses. That’s why we create education experiences that inspire real, lasting change: new skills, changed behaviours, and greater confidence that leads to improved individual and collective performance. Over the last 35 years we’ve built strong partnerships with individuals and businesses of all sizes, designing learning programmes that meet the specific needs, goals, and aspirations of each learner. Whether we’re working with professionals seeking career advancement or organisations aiming to boost team performance, we ensure the learning translates into real-world success. Our wide range of accredited courses, from technical to soft skills development, are tailored to meet the unique needs of individuals and organisations. We have extensive knowledge and experience in project management, agile, service management, data analytics, generative AI, software testing, cyber security and cloud technologies. For individual learners, we offer a range of learning experiences that are suited to any need. As a business, we partner with you to design bespoke development programmes that create measurable improvements in skills, confidence, and outcomes.
The Lightbox, Willoughby Road, RG12 8FB, Bracknell, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jess was fantastic and responded to my questions really quickly.
Jess was incredibly helpful with booking my workshops & responded to all my questions!

Réponse : ILX Group
The whole experience, from enrolling onto the course, through to completing the Virtual Foundation and Practitioner Courses was excellent.
The trainer, Gavin definitely put me at ease and gave me plenty of tips and tricks for being successful in both my exams and in practice.
It was refreshing to not just sit through lots of slides.

Réponse : ILX Group
I recently completed the PRINCE2 Foundation and Practitioner course and found it to be an extremely valuable and well structured learning experience.
The course content was delivered well and was made easy to digest due to my instructor Gavin Treacy.

Réponse : ILX Group
ILX consistently delivers high quality education. As a government entity we need reliable, cost effective training for staff, and this is my favourite (and first) place to go for it for both myself and my direct reports. The pricing is reasonable, and customer support is absolutely amazing. On a personal level, they've been very supportive of me when I struggled to complete a course for personal reasons, and their response times via email are always fast, clear, and comprehensive. Highly recommend!

Réponse : ILX Group
I found this training to be very beneficial! Alan was an incredible instructor, incorporating humor with his instruction, which helped to keep me engaged, through the significant amount of information. He also explained things in very easy to understand terms!
The only thing that leads me to not provide a perfect score is that there were several typos in the slides, which I'm not sure if they were provided by PeopleCert or ILX, but that came across as rather unprofessional.

Réponse : ILX Group
Gavin Treacy made learning a lot of Prince2 content easier and more engaging, really good CPD experience.

Réponse : ILX Group
I accidentally purchased the wrong PRINCE2 course and contacted ILX to see if anything could be done. Amy Sutherland handled my case quickly, escalated it internally, and resolved everything at no cost, swapping me onto the correct course within the same day. Really impressed by how efficiently and kindly it was handled. Exactly the kind of customer service that makes you feel like a valued customer rather than just a transaction. Thank you Amy!

Réponse : ILX Group
Thanks a lot, ILX team and Steven, especially for helping get my Prince2 course booking. Clear communication was provided before the start of the course, all the necessary queries were answered on a one-to-one call and mainly I got a timely response for all the valid concerns I had before opting or joining the course. This really helped me decide why I should choose this course and what benefits I will get by having this course from ILX. Thanks very much for all your support.

Réponse : ILX Group
The trainer was excellent, well-informed, engaging, kind and prepared us really well for the exam. The resources and pre-course learning were good.
The organisation was poor - it was not clear what needed to be complete / downloaded before the training. Requests for help were slow getting a response and there were people on our Practitioner course who hadn't done Foundation, which wasted a lot of time. Also, we were told we had to complete two lots of e-learning before the course which were absolutely identical but we still had to complete both of them, I have no idea why.

Réponse : ILX Group
ILX provided a easy to book course and provide excellent trainers to enable you to pass your chosen exam and become updated on all the latest changes to the subject you are studying.

Réponse : ILX Group
I had a very positive experience with ILX Group, especially thanks to Katie. She was extremely helpful, patient, and supportive throughout the enrollment and invoicing process. Her communication was clear and prompt, and she made the whole experience much smoother. I really appreciated her help.

Réponse : ILX Group
The whole process of from booking to completing Prince2 Foundation and Practitioner was well-managed and the team were always very helpful and responsive whenever I required assistance.

Réponse : ILX Group
I had a great experience studying with ILX for my Prince 2 Agile exams. The exam simulations really push you to be a better student, if you can pass those, you will score highly in the exam. If you do have Gavin Treacy as a tutor for your intensive course, you are definitely in safe hands. Totally recommend!

Réponse : ILX Group
Easy access, intuitive to use, informative and short pieces of information at a time. In between sessions interactive questions relevant for the previous session.

Réponse : ILX Group
Excellent source for exam preparations with highly interactive, relevant, easy to understand learning material.
Thank you.

Réponse : ILX Group
I recently completed the PRINCE2 7 elearning with ILX Group and had a great experience. The content is well structured and I liked that I could learn at my own pace. I also join their webinars sometimes, which are always useful and give interesting insights into the world of project management.

Réponse : ILX Group
Brilliant Customer support from Marley who was extremely helpful today with explaining how I could extend the expire date for my ITIL training and providing the necessary link to enable me to reset for a future date , Thank you again Marley , I really appreciate your professional attitude & guidance .

Réponse : ILX Group
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.