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Imagine Cruising UK Avis 

14 495
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Phoned and spoke to Brad. Discussed the package we’d seen advertised and confirmed the preferred suite accommodation. Brad explained that there was limited number of suites available for each cat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nicole answered all my queries regarding the cruise and tour holiday I was interested in. She was professional, knowledgeable and friendly. She sorted out all the details and the holiday was booked w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The lady we spoke to had done the Machu Piccu part of the holiday so was able to give first hand and personal advice regarding the content Booking was easy. Its the visa application which may cause... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The member of staff (Morgan) could not have been more helpful. He spent time sourcing options for us that met our needs and has given me confidence that our holiday will be supported professionally bo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de voyages

Écrit par l'entreprise

Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.

Imagine Cruising

Écrit par l'entreprise

More than just a cruise
By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
CRUISE & RAIL
Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
CRUISE & TOURING
Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
CRUISE & EVENT
From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
CRUISE & STAY
Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
RIVER CRUISING
From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
CRUISE DEALS
If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
BOOK WITH CONFIDENCE
Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

14 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(14 495)

1 397 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service

The booking experience was a pleasure, Zoe was knowledgeable, helpful and I felt she had our best interests at the core of what she was doing. Thank you.

31 juillet 2026
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Réponse de Imagine Cruising UK

We're delighted to hear that your booking experience was a pleasure and that our team member was knowledgeable and helpful. It's wonderful to know you felt your best interests were at the core of what they were doing. Thank you for your kind words!

Noté 5 sur 5 étoiles

Always a joy to deal with Imagine…

Always a joy to deal with Imagine cruising, very informative

29 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear that dealing with us is always a joy and that you found our team to be very informative. Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Lovely agent

31 juillet 2026
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Réponse de Imagine Cruising UK

We are so pleased to hear you had such a lovely experience when booking with our sales agent, Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

The young man I spoke to was very…

The young man I spoke to was very helpful and knowledgable and all costs were explained well. We have booked with this company before and will do so again.

28 juillet 2026
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Réponse de Imagine Cruising UK

We're delighted to hear that our team member was helpful and knowledgeable, and that all costs were clearly explained. We appreciate your continued business!

Noté 5 sur 5 étoiles

When I phoned to book the cruise I…

When I phoned to book the cruise I found the staff very pleasant to deal with and helpful and they made sure everything was ok and we understood everything rose

28 juillet 2026
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Réponse de Imagine Cruising UK

We're delighted to hear that our staff was pleasant, helpful, and ensured you understood everything during your cruise booking. We appreciate your kind feedback!

Noté 5 sur 5 étoiles

So happy we booked!

We knew which cruise we wanted to take but were unsure of all the variations. Lisa explained the choices to us which really helped. We were told about the different cabins and the different restaurants. We booked our cruise and sent the details to my husband’s sister who also booked the same cruise with Lisa.

28 juillet 2026
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Réponse de Imagine Cruising UK

We're so happy to hear we could help you navigate the cruise options and that our explanations made the booking process easier for you and your family. We appreciate you sharing your positive experience!

Noté 5 sur 5 étoiles
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Réponse de Imagine Cruising UK

We are so pleased to hear that our team member provided you with such helpful assistance. Thank you for sharing your positive feedback with us!

Noté 5 sur 5 étoiles

Information was relayed in a friendly…

Information was relayed in a friendly manner with great clarity

28 juillet 2026
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Réponse de Imagine Cruising UK

We're so glad to hear that the information you received was clear and delivered in a friendly manner. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Good experience at imagine cruisingI spoke with Brad Perry who was…

I spoke with Brad Perry who was extremely helpful in managing to get us the cabin we wanted together with flights for a cruise next April for a combined coach trip and cruise. He was very polite and did everything for us to make the holiday possible. I have no hesitation in recommending him at imagine cruising.

31 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear that our team member was extremely helpful in arranging your desired cabin and flights for your combined coach trip and cruise. It's wonderful to know that they were polite and made your holiday possible!

Noté 5 sur 5 étoiles

Imagine Cruising 5* service

I previously booked a 28 day land and cruise through Imagine Cruising and can honestly say it was the best organised and enjoyable holiday ever. So I had to book this next cruise with IC and so far thanks to Lisa the booking process was 5* Holiday booked for 2027.

30 juillet 2026
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Réponse de Imagine Cruising UK

We are absolutely thrilled to hear that your previous land and cruise holiday was such a wonderful experience! It's fantastic to know that you've chosen to book with us again, and we're delighted that the booking process for your 2027 holiday has been so smooth and positive. Thank you for your continued trust!

Noté 5 sur 5 étoiles

Telephone contact made within 60 secs

Telephone contact made within 60 secs. Payment was simple on a secure line and confirmed by e-mail immediately. Question from me was answered immediately and confirmed what I expected. Another confirmation of booking was sent immediately.

31 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear about your smooth experience with our telephone contact, simple payment process, and immediate confirmations. Your positive feedback truly brightens our day!

Noté 5 sur 5 étoiles

We are travelling with friends.

We are travelling with friends and managed to get the trip linked but with individual payments.
Good knowledge of particular trip so was able to answer questions.

27 juillet 2026
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Réponse de Imagine Cruising UK

We're so glad to hear we could help you and your friends with your travel plans and answer all your questions. Thank you for your kind words!

Noté 5 sur 5 étoiles

Excellent information provided

Sean, the travel advisor was extremely helpful and informative about the booking process and destination.

30 juillet 2026
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Réponse de Imagine Cruising UK

We're delighted to hear that our travel advisor was extremely helpful and informative throughout your booking process and regarding your destination. Thank you for sharing your positive experience!

Noté 4 sur 5 étoiles

Most things went well

Most things went well, a few mistakes with transfer dates.But they have been corrected.
Thanks

27 juillet 2026
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Réponse de Imagine Cruising UK

We appreciate your feedback and are glad we could correct the transfer dates for you. We value your understanding.

Noté 5 sur 5 étoiles

This is a review of the sales team and…

This is a review of the sales team and booking process which I could not fault. I dealt with Zoe over the phone and via numerous emails. She was very professional, informative and patient with me as I had numerous questions which she was able to answer well. We booked a land tour and cruise of Japan and the itinerary covers nearly all the sights we wish to see for a once in a lifetime trip. I have no reservations in recommending Imagine Cruising.

24 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear that our sales team and booking process met your expectations. It's wonderful that you found our colleague to be professional, informative, and patient, and that all your questions were answered thoroughly. We're delighted that the itinerary for your Japan trip covers everything you wished for, and we appreciate your recommendation.

Noté 5 sur 5 étoiles

Very helpful especially LISA RICHARDSON…

Very helpful especially LISA RICHARDSON WHO LISTENED TO ALL MY STRANGE QUESTIONS WITH THE UPMOST PATIENCE

29 juillet 2026
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Réponse de Imagine Cruising UK

We're so happy to hear that our team member was very helpful and listened to all your questions with the utmost patience. Thank you for your kind words!

Noté 5 sur 5 étoiles

Staff are helpful and steer me through…

Staff are helpful and steer me through the process and are keen on getting satisfaction

30 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear that our staff was helpful in guiding you through the process and that you felt their dedication to your satisfaction. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Brad at Imagine Cruising

Brad, our Travel Advisor is always prepared to go the extra mile!
He is Friendly, professional, happy to sort even the smallest details and very efficient with his response time.
This is the 4 th cruise we have booked with Brad.

30 juillet 2026
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Réponse de Imagine Cruising UK

We're so pleased to hear that your experience was a positive one and that our team member was able to provide such helpful and efficient assistance. It's wonderful that even the smallest details were sorted, and we appreciate your continued trust in us.

Noté 5 sur 5 étoiles

Morgan at Imagine cruises booked our…

Morgan at Imagine cruises booked our holiday for us.
He was very clear , concise and helpful.
We have booked with Imagine many times before .

30 juillet 2026
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Réponse de Imagine Cruising UK

We are so pleased to hear that your experience with us was clear, concise, and helpful. We truly appreciate your continued loyalty and look forward to assisting you with many more holidays in the future!

Noté 5 sur 5 étoiles

Holiday booking

Experienced operators, knowledgeable and courteous

27 juillet 2026
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Réponse de Imagine Cruising UK

We're so glad to hear that you found our operators to be experienced, knowledgeable, and courteous. Thank you for sharing your positive feedback!

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