Imperials.co.uk  Avis 

202
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Well, where do we start ! Really really poor communications from Daniel as he didn’t return calls, got the wrong price, didn’t create confidence, didn’t get us a Px price.. I had the chase everything... Voir plus

Noté 5 sur 5 étoiles

well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Voir plus

Noté 5 sur 5 étoiles

Recently had the pleasure of purchasing a car from Jake at Imperials. I was given facts not sales talk and felt super comfortable about making my purchase without being pressured. Once my decision was... Voir plus

Noté 5 sur 5 étoiles

Dealt with James on the purchase of a Land rover Defender. Due to being a fair distance away first contact was by phone. Given an honest appraisal of the vehicle and James then sent videos of the veh... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Concessionnaire Bentley
  3. Concessionnaire Land Rover
  4. Concessionnaire Mercedes-Benz
  5. Concessionnaire Porsche
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(202)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Range Rover Velar D300

Really pleased with Range Rover Velar D300 recently purchased from Imperials. Jake was very helpful and patient without any of the usual sales pressure.
Recommended showroom if you are looking for a high end car. Good communication and follow up.

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect. Not a blemish.

The car and its preparation for collection could not have been bettered. It looks and drives as if a brand-new car - there is not a blemish. I was impressed by Imperials' general approach and the attention paid to detail by their service team and by their Prestige Vehicle Sales representative - Kevin Brooks who patiently and rapidly responded to all my questions. He was a pleasure to deal with and I much appreciated his honest, soft-sale approach. The service team did not scrimp on the preparation of the car and even sorted out things I had not pointed out.

25 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Superb service!

From the first time I spoke to Jim at Imperial I felt like I was very important. Nothing was ever too much trouble and he was so quick in getting back to me with all my queries. Would highly recommend Imperial as a company and especially Jim as your contact.

12 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Sold my car to Imperials…

Sold my car to Imperials following an initial bid to purchase my AMG GTS. Mason and Greg were open and very professional to deal with. Greg was also very knowledgeable and went out of his way to offer technical advice on my next purchase.

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Buyer's experience

Recently purchased a vehicle from Imperial and the process couldn't be any easier. Daniel and Mason really cared about the buyer's experience and helped make any adjustments needed for before the sale. 5 out of 5 for sure and will watch their inventory and purchase again from them in the distant future.

1 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Great Customer Service - Dealing with Dan and Warren was painless, communication was superb and accurate. I would recommend anyone to Imperials

30 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Pleasure to deal with

Pleasure to deal with
Knowledgeable and honest company
Sold them a car and money was in my account immediately.
Everything taken care of.
Highly recommend

29 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing dealership!

Oliver was extremely helpful and guided me into my first purchase car from Imperials, will certainly be returning!

17 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Very positive experience

Extremely happy with my new car and it was a pleasure to deal with Imperial Cars, Oliver has assisted me on the purchase of my dream car with professionalism and kindness. I would personally recommend Imperial Cars.

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Professional service without the…

Great Professional service without the pushy salesman pitch. After test driving many vehicles finally agreed to one. Collected 6 days later. Fantastic service from Kevin. Definitely worth a visit.

4 mars 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

We appreciate your feedback, thank you Jo. Wishing you all the best in your car!

Noté 5 sur 5 étoiles

Dan was awesome

Dan was awesome! He worked really hard to get me the deal I wanted for my new Velar and kept me updated at all times. The car is awesome and as always Imperials have delivered! Will be back in the future for the next upgrade!

4 mars 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

Thank you for your review Vicky, we're glad that you are enjoying your car and look forward to welcoming you back in the future for your upgrade!

Noté 5 sur 5 étoiles

Great, friendly service

We are not local but found Imperials because we were looking for a particular car. Really impressed with the service. We dealt with both Mason (in person) and Daniel (by phone) and both were very friendly and helpful. Good follow up too, with confirmation all the finance was sorted. I would recommend.

18 février 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

Thank you for your review and for choosing Imperials, we hope that you enjoy your new car!

Noté 5 sur 5 étoiles

Welcoming and helpful dealer

Mason was very helpful, knew about the car he was selling and offered a good price for my previous car in part exchange.

21 février 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

Thank you for your review Fred, we hope that you are enjoying your new car!

Noté 5 sur 5 étoiles

Tesla Model 3

Purchased a Tesla Model 3. Car was in excellent condition. Thanks to Mason, superb customer service. Had an issue with one of the tyres which I didn't realise till the next day. Mason had it switched with no fuss.

11 février 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

Hi Taj,
Thank you for your review, your feedback is important to us. We hope you enjoy your new Tesla!

Noté 5 sur 5 étoiles

A great experience

A great experience, Kevin was extremely helpful and nothing was too much trouble,

17 février 2023
Avis spontané
Logo de Imperials.co.uk

Réponse de Imperials.co.uk

Hi Cliff,
Thank you for your review, we're happy to hear you had a great experience at Imperials!

L’expérience Trustpilot

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Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

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