Well, where do we start ! Really really poor communications from Daniel as he didn’t return calls, got the wrong price, didn’t create confidence, didn’t get us a Px price.. I had the chase everything... Voir plus
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Lisez les avis des autres
well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Voir plus
Recently had the pleasure of purchasing a car from Jake at Imperials. I was given facts not sales talk and felt super comfortable about making my purchase without being pressured. Once my decision was... Voir plus
Dealt with James on the purchase of a Land rover Defender. Due to being a fair distance away first contact was by phone. Given an honest appraisal of the vehicle and James then sent videos of the veh... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- Concessionnaire Bentley
- Concessionnaire Land Rover
- Concessionnaire Mercedes-Benz
- Concessionnaire Porsche
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!
Coordonnées de contact
Cooksmill Green, Ongar Road , Cm1 3SR, Essex, Royaume-Uni
- media@imperials.co.uk
- imperials.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Range Rover Velar D300
Really pleased with Range Rover Velar D300 recently purchased from Imperials. Jake was very helpful and patient without any of the usual sales pressure.
Recommended showroom if you are looking for a high end car. Good communication and follow up.
Perfect. Not a blemish.
The car and its preparation for collection could not have been bettered. It looks and drives as if a brand-new car - there is not a blemish. I was impressed by Imperials' general approach and the attention paid to detail by their service team and by their Prestige Vehicle Sales representative - Kevin Brooks who patiently and rapidly responded to all my questions. He was a pleasure to deal with and I much appreciated his honest, soft-sale approach. The service team did not scrimp on the preparation of the car and even sorted out things I had not pointed out.
Superb service!
From the first time I spoke to Jim at Imperial I felt like I was very important. Nothing was ever too much trouble and he was so quick in getting back to me with all my queries. Would highly recommend Imperial as a company and especially Jim as your contact.
Sold my car to Imperials…
Sold my car to Imperials following an initial bid to purchase my AMG GTS. Mason and Greg were open and very professional to deal with. Greg was also very knowledgeable and went out of his way to offer technical advice on my next purchase.
Great Buyer's experience
Recently purchased a vehicle from Imperial and the process couldn't be any easier. Daniel and Mason really cared about the buyer's experience and helped make any adjustments needed for before the sale. 5 out of 5 for sure and will watch their inventory and purchase again from them in the distant future.
Great Customer Service
Great Customer Service - Dealing with Dan and Warren was painless, communication was superb and accurate. I would recommend anyone to Imperials
Pleasure to deal with
Pleasure to deal with
Knowledgeable and honest company
Sold them a car and money was in my account immediately.
Everything taken care of.
Highly recommend
Great experience buying a car from this…
Great experience buying a car from this company, the sales man Daniel was excellent from start to finish.
Amazing dealership!
Oliver was extremely helpful and guided me into my first purchase car from Imperials, will certainly be returning!
Very positive experience
Extremely happy with my new car and it was a pleasure to deal with Imperial Cars, Oliver has assisted me on the purchase of my dream car with professionalism and kindness. I would personally recommend Imperial Cars.
Dealing with Imperials was a pleasure
Dealing with Imperials was a pleasure . Mason made the process of buying and selling easy . Efficient , courteous and competitive. Would not hesitate to trade there again .
I dealt with Kevin who was very…
I dealt with Kevin who was very welcoming and knowledgeable. Highly recommended
Kevin at Imperials was a pleasure to…
Kevin at Imperials was a pleasure to deal with. Excellent service.

Réponse de Imperials.co.uk
Great Professional service without the…
Great Professional service without the pushy salesman pitch. After test driving many vehicles finally agreed to one. Collected 6 days later. Fantastic service from Kevin. Definitely worth a visit.

Réponse de Imperials.co.uk
Dan was awesome
Dan was awesome! He worked really hard to get me the deal I wanted for my new Velar and kept me updated at all times. The car is awesome and as always Imperials have delivered! Will be back in the future for the next upgrade!

Réponse de Imperials.co.uk
Great, friendly service
We are not local but found Imperials because we were looking for a particular car. Really impressed with the service. We dealt with both Mason (in person) and Daniel (by phone) and both were very friendly and helpful. Good follow up too, with confirmation all the finance was sorted. I would recommend.

Réponse de Imperials.co.uk
Welcoming and helpful dealer
Mason was very helpful, knew about the car he was selling and offered a good price for my previous car in part exchange.

Réponse de Imperials.co.uk
a great service ,Kevin was very…
a great service ,Kevin was very helpfully indeed

Réponse de Imperials.co.uk
Tesla Model 3
Purchased a Tesla Model 3. Car was in excellent condition. Thanks to Mason, superb customer service. Had an issue with one of the tyres which I didn't realise till the next day. Mason had it switched with no fuss.

Réponse de Imperials.co.uk
A great experience
A great experience, Kevin was extremely helpful and nothing was too much trouble,

Réponse de Imperials.co.uk
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