IMPORT IT ALL deserves an international award.If any.I didn't know them before,What a reliable company!I bought my SVBONY 4k wireless Hdmi transmitter and receiver system and received it sooner than I... Voir plus
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Lisez les avis des autres
Very impressed and surprised. This was the only way to place an order for a hard to find & ship item, and the constant updates and communication made it smooth sailing. Didn't mind the extended wait a... Voir plus
It was my first time buying from the platform something otherwise I wouldn’t get locally. The service is awesome and I will definitely use it again. There is only one request I have to make, please gi... Voir plus
I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Coordonnées de contact
18 Laneshaw Street, 1609, Johannesberg, Afrique du Sud
- queries@importitall.co.za
- importitall.co.za
4,6
Excellent
421 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and convenient
Fast and convenient, especially after the found the item I ordered it was within 3 working days
9 juin 2025
No issues and delivery on time
No issues and delivery on time as scheduled / quoted - what more could you want.
9 juin 2025
Great service
9 juin 2025
Excellent service!
6 juin 2025
I was suprice cause I was updated every…
I was suprice cause I was updated every step.is cheaper and easier. The delivery was fast than I thought. Am happy with your commitment.
12 mai 2025
Excellent service
12 mai 2025
Had no issues. Efficient delivery.
12 mai 2025
Excellent after sales service team!
The product was not what I expected. However I need to say that the after sales team came back to me and I was very impressed with the speed and proposal suggested. 5 stars to the team👏🏼👏🏼
5 mai 2025
Réponse de Importitall
Dear Arthur
Our apologies, that does not sound right at all. We have looked up, we have no record of you contacting us - if you could send us an email with your concerns, we'll be sure to assist!
We look forward to hearing from you!
Kind regards
I didn’t receive communication until I enquired and that’s I got an update
At least they communicated after I enquired
2 mai 2025
Réponse de Importitall
Dear Jethro
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
I am totally satisfied with the…
I am totally satisfied with the company's service. I was informed all the way on the progress of my purchase and would highly recommend the company to anyone. Lionel Africa
2 May 2025
2 mai 2025
Réponse de Importitall
Dear Customer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Products as per the description
Products as per the description. Delivered on time as advised. Hassle free
2 mai 2025
Réponse de Importitall
Dear L.
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Misleading representation of the…
Misleading representation of the product and extremely costly. Thievery would be my best description of my engagement with this company.
Your solution that you proposed require me to pay 35% shipping fee for the return (Albeit the original shipping fee was R79). This product normally cost R4129 for the front panel as falsely advertised. You charged me R12195. If I were to take your offer my total cost would be R16000 excess and I would have no front panel or any product.
Your company best description would be thieves and my only wish would be that future customers will not be affected by your continued criminal activity.
14 avril 2025
Réponse de Importitall
EDIT: The customer has updated the original review, with sadly completely incorrect comments.
We offered 2 options:
- Return the unit to our USA office within 30 days (and their own expense) and receive a full refund with no penalties.
OR
- We'll arrange to collect the unit, and get a refund less 35% handling fee as per our normal return policy.
There was at no stage any mention of having to pay us any additional money for any part of the process.
We would also like to highlight that we get our information directly from supplier listings, and at no stage did we alter or edit the listing - it was displayed exactly the same as it's displayed on the manufacturers website, including the images.
We do want happy customers, and have tried to offer options and assistance.
------------------------------------------------------------------------------------------------
Dear Jacques
Many thanks for your feedback, it is appreciated.
We do try our best to have happy customers, so we do apologize that you did not have a good experience this time around.
We did propose 2 possibile options in order to help come to a resolution, but sadly have not received a response.
Once you have responded, we can assist accordingly.
Kind regards!
Réponse de Importitall
Dear Kevin
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Great efficient service
Quick and efficient, and was always kept up to date on the progress of my order.
11 avril 2025
Réponse de Importitall
Dear John
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Awesome experience
Awesome experience, will definitely make use of this company in the future
14 avril 2025
Réponse de Importitall
Dear Ble Networks
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Réponse de Importitall
Dear Etienne
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Réponse de Importitall
Dear Julia
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Quick & efficient
11 avril 2025
Réponse de Importitall
Dear Raymond
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Very friendly
Very friendly. Very efficient. And ensures that you received the desired product in good quality and in time. I would highly recommend them.
7 avril 2025
Réponse de Importitall
Dear Happy Customer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
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