IMS Property Group Avis 

99
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Michelle and the team at IMS. They helped us buy our home in 2019 and have been amazing with our mortgage over the years. Always very friendly and professional. Any questions... Voir plus

Noté 5 sur 5 étoiles

Michelle and her team have been extremely helpful throughout our mortgage process, really thorough in explaining the different mortgage types and advising what will benefit us the most. Super quick re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot recommend Michelle and the IMS team enough. Michelle makes getting you the best mortgage deal, at just the right time, her number one priority when you appoint her. She'll find your deal, k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ IMS Property Group have been absolutely fantastic helping my parents sell their home. Every member of the team has been brilliant, but a special thank you goes to Lynsey. She kept them ful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence de location d'appartements
  3. Compagnie d'assurance habitation
  4. Compagnie d'assurance vie
  5. Courtier en prêts hypothécaires

Écrit par l'entreprise

IMS Property Group is an independent, award-winning property and finance business based in Oxfordshire, offering a complete one-stop solution for all your property needs. Our services include residential and buy-to-let mortgages, property sales, lettings, insurance and property investment support, all delivered under one roof. With over 20 years of experience in the property industry, our expert team provides tailored advice to first-time buyers, experienced home movers, landlords, investors and business owners. We pride ourselves on offering honest, transparent guidance and a truly personal service, ensuring every client feels supported and confident at every stage of their journey. We are fully qualified and regulated across our services, giving clients peace of mind that they are dealing with trusted professionals. From securing the right mortgage to managing your rental property or selling your home, our focus is always on creating a smooth, hassle-free experience. Our reputation is built on exceptional customer service, long-term relationships and consistently delivering results. The 5-star reviews we receive reflect our commitment to putting people first and making property simple.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(99)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The IMS team were fantastic throughout…

The IMS team were fantastic throughout my move. Extremely friendly and very helpful!
I would highly recommend this estate agents.

31 octobre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review, best wishes in your new home!

Noté 5 sur 5 étoiles

Best experience ever

I recently worked with IMS Property Group and Lynsey and her team has been of great help, I highly recommend IMS Property Group to anyone looking for a reliable and trustworthy property group in Bicester

30 octobre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your review, we really appreciate your feedback, it has been a pleasure to work with you!

Noté 5 sur 5 étoiles

Great team

Great team! Great customer service! Always there to help you whenever you need it!

27 octobre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review! It has been a pleasure to work with you!

Noté 5 sur 5 étoiles

Efficient and Consistent

We have been with IMS for 8 years with our rental property & always been well looked after by Lynsey & her team.
You don’t have to worry about anything it’s all taken care of.
We have brought & Sold properties with IMS also and Michelle makes it a seamless experience.

21 octobre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review and for trusting us over the past eight years. We’re delighted to hear that you’ve had such positive experiences across our lettings, sales, and mortgage services. Lynsey, Michelle, and the whole team take great pride in providing a seamless, stress-free experience from start to finish. We truly appreciate your continued support.

Best wishes
The IMS Property Group Team

Noté 5 sur 5 étoiles

I use IMS for my mortgage

I use IMS for my mortgage. They have provided an excellent service each time I have used them. Michelle is an independent mortgage broker so I know that she is getting me the best deal. I wouldn’t go anywhere else for my mortgage

29 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your loyal support and fantastic review. We’re thrilled to hear you’ve consistently had an excellent experience. As an independent mortgage broker, Michelle searches the whole market to find the right deal for you, and it’s great to know that gives you confidence. If you ever need anything from a rate check to a future remortgage, we’re always here to help.

Best wishes
The IMS Mortgage Team

Noté 5 sur 5 étoiles

Fantastic estate agent sold my…

Fantastic estate agent sold my property- always available for escorting clients great service and exceptionally reasonable price.

10 octobre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your wonderful review. We’re delighted to hear you were happy with the service and the results. The team works hard to make the selling process as smooth and stress-free as possible, so it’s great to know this came through.

Best wishes
The IMS Property Group Team

Noté 2 sur 5 étoiles

We bought a property in Bicester and…

We bought a property in Bicester and completed the purchase a month ago through Lynsey at IMS. Unfortunately, our experience was very disappointing.

From the start, Lynsey failed to
follow up on multiple requests. She often disregarded my wife’s comments and questions during conversations. As completion approached, her effort on the transaction dropped completely.

On completion, the property was not fully professionally cleaned as she had promised. We found garbage in the garden. We also did not receive the garage keys — when we raised this, she told us it was now our problem to resolve since we were the owners even though it was her responsibility to give all house keys on completion (we also found duplicates in the house) and more keys arrived after we contacted the sellers directly. She ignored several emails and showed little accountability throughout the process.

Overall, a poor experience from someone whose main responsibility was to facilitate the sale and who did nothing to secure it. Very disappointing, and we do not recommend. Giving two stars instead of one as her colleague did pick up the phone when Lynsey ignored us.

15 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you for taking the time to share your feedback. We really appreciate you choosing us to help with your property purchase in Bicester. Our Branch Manager, Victoria, will be in touch shortly to learn more about your experience and gather any additional feedback you’d like to share — it’s incredibly valuable in helping us continue to improve our service.

Best wishes,
The IMS Property Group Team

Noté 5 sur 5 étoiles

Would definitely recommend!

Michelle has recently helped me remortgage and made the process so easy and stress free!
Would definitely recommend IMS!

8 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Lorna for your lovely review! Always a pleasure to assist you on your remortgage!

Noté 5 sur 5 étoiles

They were always very helpful

They were always very helpful, clear and responsive for us. We just had to remortgage our house and we almost had to do zero effort as they quickly scanned through all the best deals taking our current situation into account. They also helped us with our first mortgage deal in the past and the process was just as smooth.

2 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review! It has always been a pleasure to assist you with your mortgage, thank you for using IMS!

Noté 5 sur 5 étoiles

Absolutely fabulous…!

IMS have been an absolutely fabulous help in providing advice and support around finding the best mortgage for my family and I.
Staff there are consistently up to date on the best deals on the market, they have a wealth of experience, and I would highly recommend IMS as a mortgage broker to anyone.

4 septembre 2025
Avis spontané
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Réponse de IMS Property Group

thank you Jez for your lovely review!

Noté 5 sur 5 étoiles

Fantastic service

Exceptionally helpful, really friendly with a fantastic knowledge of the market which helped me get the best deal possible.

2 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much James for using IMS to arrange your mortgage and for the lovely review!

Noté 5 sur 5 étoiles

The best there is!

Cannot thank Michelle at IMS enough! We have been a client of Michelle’s for 6 years now and wouldn’t trust anyone else to help us navigate our mortgage! From helping us buy our first home to renewing our mortgage several times, we couldn’t be more thankful for all the help and advise we have received. We absolutely will be using IMS and remaining a client of Michelle’s for the foreseeable! I cannot recommend them enough. A friendly, trustworthy and knowledgeable advisor/company.

2 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review! It has always been a pleasure to work with you!

Noté 5 sur 5 étoiles

Michelle and IMS - thank you again!

Michelle at IMS has again, been more than helpful with my remortgage process. She got back to me today with an even better interest rate and I’m most grateful to her for her work in this.
She is most personable and explains things in an easy to understand way. I would, and have recommended her to others.
Thank you so much,
Jill

2 septembre 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Jill, really appreciate your lovely review, you are always so lovely to work with!

Noté 5 sur 5 étoiles

Great service from IMS. Wouldn’t hesitate to recommend

Just spoke to Michelle at IMS as our current mortgage rate is about to change. Same as when I spoke with her 5 years ago, an in depth conversation about what’s available on the markets and sound advice in regard to the best deal for us! Very pleased with the service and relieved that once again mortgage is sorted for another few years. Even better that it was totally hassle free! Thanks Michelle! We both thoroughly recommend IMS and will be back when we need to remortgage next time.

20 août 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Victoria for your lovely review! It is always a pleasure to look after you both and thank you for using IMS to arrange your mortgage!

Noté 5 sur 5 étoiles

Amazing

Cannot recommend Michelle at IMS enough!!

After being let down by our previous mortgage advisor and having to sort out remortgage ASAP we contacted Michelle who within literally 48hours has sorted everything for us. Incredible communication would 100% recommend!

6 juin 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Danielle for your lovely review! I was thrilled I could help you!

Noté 5 sur 5 étoiles

👌👍👌👍

Absolutly briliant job from all in IMS.Very happy with service what they are provide.Love it👌

3 juin 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much for your lovely review Martin, you have been a joy to work with!

Noté 5 sur 5 étoiles

Michelle Niziol

Michelle Niziol, the best mortgage advisor, I recommend her to everyone😊

27 mai 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Jovan, it was such a pleasure to arrange your mortgage!

Noté 3 sur 5 étoiles

IMS Property Group provides decent…

IMS Property Group provides decent mortgage services, led by Michelle and her team. Communication is good, and they aim to find suitable deals. While some praise their reliability, my experience was average overall. They do offer thorough assistance, but improvements in response speed and flexibility could enhance their service. A solid 3-star rating.

11 mars 2025
Avis spontané
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Réponse de IMS Property Group

Thank you for your review, would you mind emailing me directly michelle@imspropertygroup.co.uk so that I can understand your concerns as we are always looking to improve our service to our clients, Many Thanks!

Noté 5 sur 5 étoiles

Repeat client Shared ownership

We have been clients of IMS for over 12 years. Michelle was instrumental in helping us secure our first mortgage for a share in our shared ownership house locally. She was incredibly helpful back then, and over the years, she has always responded to my random emails about mortgage or property ideas with valuable advice.

Just last week, Michelle and her team once again assisted us in securing a new mortgage, allowing us to staircase out and achieve 100% ownership of our beloved house. Michelle and her team consistently communicate well, provide sound advice, and are prompt when needed. We can't thank her enough for her support and genuine happiness for all our milestones.

Michelle has built an incredible business but has never forgotten her roots. She is still the same enthusiastic, professional, and non-judgmental Michelle we met 12 years ago. We highly recommend Michelle and the team for all your property solutions their knowledge is first class.
Thanks again Donna & Jake

22 janvier 2025
Avis spontané
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Réponse de IMS Property Group

Thank you so much Donna for your lovely review! It has always been such a pleasure to work with you both.

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