The chair has not arrived
The chair has not arrived and there is no communication regarding any updates for the chair.
3 mars 2022
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À propos de l'entreprise
Écrit par l'entreprise
The leading manufacturer of furniture for offices, hospitals, and classrooms. Our furniture is inspired by innovative research in workspace design.
Coordonnées de contact
2,7
Bas
15 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Very Long waiting time for product…
Very Long waiting time for product delivery and very high cost.
Payment mode - only card transfer & no internet banking or other payment modes.
Tracking the status of product delivery - very poor or no updates even after full payment for more than 15 days.
Only reason to order in steel case is - Organization preferred one and no competing vendors.
Choices to select products - No options given.
Product quality - I couldn't comment now, since I have not received it.
2 mars 2022
No updates on oder even after two weeks
I do not see a point of asking for feedback while the product is not yet shipped after two weeks of placing order.
26 février 2022
Late delivery and poor customer support
It has been more than 15 days since the order was placed and there has been no information about the status of shipping. Repeated emails requesting status of the shipment did not get any response.
26 février 2022
It would have been very helpful if the…
It would have been very helpful if the Steelcase products be delivered directly to Tier 2 Cities
24 février 2022
Very pathetic and painful pre-order experience
There is no clarity on when the Product will be delivered. There is no invoice inspite of full amount being transferred already. There is no place to track the status.
All your customer care knows is, it will be delivered in two weeks, That is there on your website too!!
24 février 2022
I got my chair delivered yesterday
I got my chair delivered yesterday. Delivery wise everything is good.
But the chair which I got was unassembled and it is recommended not to assemble by ourselves.
I am waiting for any installation guy will come and do it and it is not easy to do it by ourselves.
But I don't have any information related to assembling of the chair.
21 février 2022
I still don't have the timelines for…
I still don't have the timelines for the delivery .A tracking mechanism would help.
Am not sure when i would recover the product and i have a out station trip planned
15 février 2022
Please improve
The agent was helpful but you guys did not email me the invoice, no clue where my order is, no tracking details etc. no phone support. Bad experience
14 février 2022
Buying experience is good
Buying experience is good, but the delivery experience is poor, the updates are very poor and unable to contact the courier guy.
6 février 2022
A no-fuss purchase experience
The website is clean and easy to negotiate. I would have liked the ability to see larger details of the products and a 3D viewing capability and also a way to compare features and details of different products. Overall a fairly smooth purchase experience.
5 février 2022
Too much of delay...
It will be around a month soon while I booked a chair but didn't get the delivery. Upon contacting the support, I have been notified that I will be getting the delivery after another 20-25 days. There is no way I can track the status/ progress. The reason has been presented as a delay due to COVID-19.
3 février 2022
Order and forget experience
No clear update on estimated delivery whatsoever and you guys are asking for a feedback already.
At least ship the product, been days and no updates at all.
Poor e-commerce back end
31 janvier 2022
I haven't recieved any intimation on…
I haven't recieved any intimation on where my order is. Would be better if i recieve an update.
30 janvier 2022
Its a great customer support from your…
Its a great customer support from your side and try to include a order cancel option in order column itself instead of typing a mail to you.
27 janvier 2022
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