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1xBet — ₹1,00,000 payment issue unresolved for nearly 2 months

@1XBetSupport_IN @1xBet

I am publicly raising a serious payment issue involving ₹1,00,000 that remains unresolved despite repeated follow-ups with your support team.

🔴 ₹50,000 WITHDRAWAL NOT RECEIVED

Payment Request No.: 18143138

Your email states that withdrawal request 4939913873 was processed and paid out, but I have not received the ₹50,000 in my bank account.

You have also stated that withdrawal request 4939934669 has been forwarded to the relevant specialists and that your team is still working on it.

I have provided the requested bank statement and supporting evidence.

🔴 ₹50,000 DEPOSIT NOT CREDITED

Gaming ID: 1020184313
Ticket: 19872616
Date: 24 July 2026

I successfully made a ₹50,000 payment through Google Pay, but the amount was never credited to my 1xBet account.

I have already submitted my bank statement, Google Pay payment screenshot, and video evidence showing the transaction in my banking application.

Despite providing all the requested evidence and repeatedly contacting support, I continue to receive apologies and generic responses instead of a resolution.

TOTAL AMOUNT: ₹1,00,000

I am asking 1xBet to please:

➡️ Resolve my ₹50,000 missing withdrawal
➡️ Provide a clear resolution for withdrawal request 4939934669
➡️ Credit/refund my ₹50,000 successful deposit
➡️ Stop giving generic responses and provide a specific resolution and timeline

I have retained all transaction records, bank statements, screenshots, videos and correspondence as evidence and can provide them to the appropriate authorities if required.

@1XBetSupport_IN — please escalate this to your senior payments/complaints team and resolve my ₹1,00,000 payment issue.

I have been patient and cooperative. I am simply asking for my money to be properly accounted for and resolved.

don't trust 1xbet it's a scamming company. my name is Godwin. and I haven't recieved my withdrawal from two months .
Dear Godwin,

Welcome to email customer support. Please accept our sincere apology for the delay in response. I have seen your concern and apologize for the inconvenience. 🙏 I will make sure to get your issue resolved on a personal basis.

Your withdrawal request (4939913873 and 4939908447) for amount (50000 INR 50000 INR) has already been processed and paid out. Please check your bank account. If the amount has not been credited to your bank account, kindly provide a bank statement in PDF format showing that the payment was not received. The statement should cover the period from (12.06.26 to 15.08.26)

Your withdrawal request (4939934669) for amount (50000 INR) has been forwarded to the relevant specialists for processing. They are currently working on your request. Please wait while the request is being processed.

You can check your query status yourself by this payment request number 18143138.
Customer support representative,
this is pending from 13 june 2026 and i have given official letter statement video of upi statement and they just play and not doing anything scanning people

I have withdrawn 1942 USDT on 9th of Aug, got a notification of successful withdrawal but the payment is still not received. The support keeps on saying payment is sent but still not received.

My experience with 1xBet has been very disappointing. I faced issues with my deposit, and the customer support was unable to provide a satisfactory solution. The whole process was frustrating and time-consuming.

never ever try them

AFTER SENDING OFFICIAL BANK LETTER, 1XBET STARTED ASKING FOR NEW THINGS AGAIN

My ₹49,700 withdrawal has been missing for more than 40 days.

1xBet first claimed the payment was successful. When I reported that the money never reached my account, they asked for bank statements. I provided them.

Then they asked for transaction history. I provided it.

Then they asked for an official bank confirmation letter stating that the funds were not received. I contacted my bank and provided the signed and stamped letter.

After receiving the official bank letter, instead of resolving the issue, they started asking for more and more documents.

Now they have asked for:

* Video recordings of my bank account
* Additional statement periods
* Repeated verification documents

The problem is simple:

Where is my ₹49,700 withdrawal?

Every time I provide exactly what they ask for, a new request appears instead of a resolution.

I have fully cooperated, provided every document requested, and even obtained official confirmation from my bank that the funds were not received.

After more than 40 days, I am still waiting for either:

1. Proof that ₹49,700 was credited to my account, or
2. The missing funds to be returned.

Player ID: 359341347

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Hello,

I am writing regarding my withdrawal of ₹50,000 requested on 25/04/2026.

Your team marked this transaction as “successful” and provided a UTR - 873667894576. However, I have verified with my bank, and they have confirmed that this UTR is NOT traceable in the UPI system. I have also checked my account statement thoroughly, and no such transaction has been received.

Details:

Deposit date: 24/04/2026 (₹20,000 via UPI)
Withdrawal requested: ₹50,000 on 25/04/2026
Status in your system: Successful
Issue: Amount not credited to my bank account
Since the UTR provided is not valid, I request the following immediately:

Valid UTR - 873667894576 / Transaction ID that is traceable
Sender bank name and payment gateway used
Proof of transfer (screenshot or confirmation from your payment provider)
Beneficiary UPI ID to which the amount was sent
If the transaction was not actually processed, I request you to reprocess the withdrawal immediately.

I have attached my bank statement (from 24/04/2026 to present) as proof that no such credit has been received.

If this issue is not resolved within 48 hours, I will be forced to escalate this matter further.

Please treat this as urgent.

They blocked my id even I had funds in my account ,they are not responding to my mail also
Worst experience ever
Biggest scam it is

very poor service they blocked and closed my account which has 1.5L without giving any reason they asked for verification i provided each and everything they asked for still they are not helping and ignoring me.