Continue emailing no matter what you do. Called and asked them to stop. Wanted me to stay on hold. For what? So they can get paid for a call. So customer service to harass. Then get they get paid. I... Voir plus
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The worst card ever! They don't share openly your purchases or transactions yet expect you to pay. Their website is always down for maintenance so you can't see or access anything. I suspect... Voir plus
The worse. I got a card with $1000. Paid $10 for 3 months while waiting for a card. Every 3 weeks called about it send out a new one. Never received after 3 weeks and got the same thing. I asked why a... Voir plus
Applied for an Indigo credit card for both my wife and myself. We just made our first payments on both cards. My card showed the funds as being available, but they put a random hold on my wife's. That... Voir plus
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SCAM Through Concora Credit
Through Concora Credit, I was supposed to get an offer for this card, but instead was blindly approved for $300 when the annual fee is $75 for first year and $99. Can you imagine? 30% annual fee, WTH!!!!!!
Absolutely ridiculous
Absolutely ridiculous. Went ahead and got this card with a 1000.00-dollar limit. Used the 1000.00 dollars and instantly paid it back, trying to get a good credit rating. The same Month I used it, I paid before the due date, in full. Credit was back on for an entire month... went to use it an entire month later, and they denied me? Called in to see the issue, and they had stated the day I used the card a month later. That I did not pay the card the month prior? Remind you it reflected the payments, etc., very clearly. Remind you that it reflected this payment until I tried using the card a month after, and the card reflected the payment until I tried using it again. On that date, they pushed a non-payment from the month prior and made me hop through hoops to prove the payment did go through, even though it clearly reflected that it did, with their confirmations and my bank's! They charged me for next month's interest and late fees that weren't even legit? I am Still fighting to get it off my credit report! THEY ARE A SCAM DO NOT GET THIS CARD! Even if you use it correctly, it will hinder your credit as they are most definitely a Scam company.
got $400 worth of unauthorized charges
got $400 worth of unauthorized charges. I reported it I heard nothing back.waited 3 months . No correspondence in mail at all , no followup and then they said my dispute was denied. so I just paid it and close the account. Do not trust this credit card company. It is a scam. you have no protection.
Claude Thomas
This credit card is crap I have sent in…
This credit card is crap I have sent in payments and they'd say that they never got them and reported me to the credit bureau and I am a single disabled woman who lives on SSI and barely makes it every month and it's taken me 7 years to get my credit to 780 and now I just looked on the credit bureau site and it says my credit score is down to 720. I paid $120 last month & $80 this month. This is by far "THE WORST" credit card... I WISH I NEVER ACCEPTED THIS CARD!!!... FAIR WARNING TO CONSUMERS... "THESE PEOPLE ARE KNIVING THIEVES!...
DO NOT GET THIS CARD!
DO NOT GET THIS CARD!! I paid a $250 annual fe1 a year e for the 1st year. Paid on time and in full EACH month. My limit never increased and then, these scammers, charge me the next year a $99 annual fee but sneak in a $19,25 MONTHLY fee. Do the math!! That's $331 a year for a perfect year of payments and they tried to sneak the fee into the bill. Pay ATTENTION!! I cancelled my card immediately. SCAM COMPANY!!
Indigo Bank are liars
Indigo Bank are liars. I attempted to cash a tax refund check from California controller's office via mobile banking. They I did the normal sending pics of the check then they came on and said now void the check and send us another picture. the first pic they said the blue wasn't dark enough then after using a black felt pen they said it has to go to review, and they would contact me. that was Thursday the following Monday I called them back and was told by a customer service agent that I had wrote void on a piece of plastic and laid it over my check so because I committed fraud, They would no longer do business with me. Then they red flagged me and no online banks or credit cards will have anything to do with me. I'm sitting here with a voided uncashed check . and closed credit cards. when I had phoned back and requested to speak with the fraud department or any supervisor I was hung up on. I am going to call the controller's office and see if I can't get another check issued then I'm calling an attorney this is ridiculous I have zero criminal background, and they think they have the right to accuse me of ATTEMPTING to commit fraud? They are the most unprofessional business I have ever delt with
PREDATORY LENDER!!!!!
Had fraud on my card in the amount of $114.58. I filed a dispute and was tokd it would take 90 days, and they would be charging intrest on the disputed amount during the investigation. That is 100% ILLEGAL and a predatory scam. They won't give me my money back for 90 days, and now I also have to pay 90 days of intrest on a fraud charge!!
The customer service agent was very rude and the account manager…
The customer service agent was very rude and discourteous because I requested the card to be expedited on my behalf. Then the account manager name Verlian was rude towards me for asking questions Indigo customer services have no respect for their customers and the account managers are rude too
I made a agreement to not use the card…
I made a agreement to not use the card and make auto payments monthly til paid off,there charging me late fees,on charges there adding after each payment that's taken to pay and interest payments when I'm not even using card I told them to freeze card and they keep adding fees making my card limit over charged I'm sick and there calling me harassing me after making a payment swing I owe other fees I told them I'm not gonna keep letting u charge me I'm but fed up and I don't have option to cancel my card period and just pay off the card what should I do?
This company is a scam
This company is a scam. Before I signed up, I called to make sure that the credit card did not have any annual fees since I could not find it anywhere and was assured that they were no annual fees only find out that while it's true that there were no annual fees there were monthly fees instead of $9.95 a month. Something that could have easily been disclosed during my phone call, thanks indigo. Trust me, I'll never forget this. Or should I say Concora Credit because I unfortunately signed up for two cards at the same time owned by concora Credit One was the indigo credit card and the other was milestone.
I needed another card so I called…
I needed another card so I called Indigo Customer Service and they were absolutely pathetic. They said they would send me another card, I waited another four weeks still no card, called them back and they said that it got returned because it could not be delivered. I Verified my address and they had the correct address and they told me they would resend it but It would take another 30 days to for me to get. So I waited 30 days still no Card called them back and they said for some reason it was canceled. I honestly don’t know how a company like this can stay operational when they treat customers like they do. Yeah I know that this is a card for people with less than stellar credit, but it’s not worth it how they treat you.
If I could give zero stars I would stay…
If I could give zero stars I would stay far away from this bank. They have horrible customer service and decide to block your card when ever they want to in the name of “security purposes “ even if you don’t use the card and make you jump through hoops just to remove the block. Customer service is no help they do nothing but read off a script!!!
I was approved for $1k i got the card…
I was approved for $1k i got the card to build my credit
The fees are high, as long as i oay before the fees kick in it will be paid.
Its the point of making a payment that comes out of your banking account it shows on their site that pymt has been made but i cant used the card for another 14 days..any bills you have setup for to pay will be declined because they will take their sweet time to post your payment.
Or i can go and pay someone like Money Gram and it will be available i. 2 dys. When traveling who got time to run around to find a money gram
This card is worthless to me, its not working for me
What a HORRIBLE 2 days with this card
What a HORRIBLE 2 days with this card! I could overlook the high interest and the monthly fee as I rebuild my credit but what I just dealt with caused me to close my account after only 48 hours. Traveling to Florida, I used my card twice in my home state and twice for gas on our drive down with no issues. Upon arriving to our resort, I tried to pay for lunch with my card and it was declined. I used my debit card and didn't think much of it. A bit later, I attempted to add my Indigo card to my GrubHub account to order dinner for myself and my daughter and it wouldn't add. I called Indigo and was sent to a "fraud specialist" who asked me 5 questions to verify my identity. Two of the questions were about addresses of people I've never heard of but had my same maiden name (which is a VERY common last name). She informed me I failed the questionnaire, and my card would remain locked even though I hadn't reported any fraud myself. I asked to speak to her supervisor and was transferred to a very nice young man who was understanding but who really couldn't help me. His only solution was to send a picture of either my DL or SS card into their department via email and wait 48-72 hours to be verified. I asked if my interest would be paused during this time and my monthly fee would be prorated, he apologized but said he was unable to do that. He really was nice but Indigo polices prevented him from helping me. I explained I could give any info needed, including all transactions on the card since it was activated. It was no use. He explained this could happen again at any time. I explained due to the fact this card is unreliable with a high interest rate and monthly fee it made no sense to keep it. I couldn't count on being able to use it even with plenty of open credit and no balance due. Their policies are ridiculous and I feel target people left with little to no other options on cards, charging outrageous fees and interest while not allowing you to use the card at their whim for no reason.
I wish I could leave a 0 stars
I wish I could leave a 0 stars. I was approved for a 700 limit but of course they added the high fees. I wanted to have low utilization so I paid it down and they closed the account right after. Basically took the money paid for fees and ran.
The worst card ever with their hi a__…
The worst card ever with their hi a__ interest and their annual AND monthly fees!! no way- Just like a tribal loan-- DONT DO IT!!
They have misleading practices/Targeting People
They have misleading practices. I was entice to apply by a deceptive email they sent me. Then when I did apply I got no answer, but that they would reach out to me. I found out that I was approved for the card by a hard inquiry hitting my credit alert monitor program that I'm in(for 6 points). I was livid. So I call them and spoke with this woman with a very strong accent, it really missed me off. She said I was approved for a 1000 dollars but they take off top $250.00 dollars off the card and whatever else fees. Truly a rip off company. They sucker people and target those who are building there credit. My score was a 686 after that hard inquiry it felled to 680 score. I canceled the card ASAP, as soon as I found out they approved me & it's not a 1000 dollars. They are taking a quarter ot the funds that the consumer would have to pay back. If you're going to give people credit or want them to do business with their company. They should be fair with folks & truthful about why they are really offering you their product. I wanted nothing to do with these crooks. There should be laws against companies that target those of us who they feel like they can do anything to. Worst credit card 3 party company ever! I will be seeking legal advice about being targeted and mislead. I'll keep you posted after I go after these crooks. They just hurt my credit score for no reason at all...
I do not recommend getting this card to…
I do not recommend getting this card to build your credit. You cannot access your transactions. You have to call and they will tell you verbally. I chose to go paperless too. You make a payment and it still doesn't appear you made a payment. $175 annual fee they charge upfront. High interest rates. Terrible customer service. Stay away from them. Bad for business.
Card advertised as no annual fee but is actually $61 a year
The card falsely advertises as having no annual fee but then charges you $5.07 a month which will amount to $60.84 a year! In addition, my card did not arrive in the first month but they still charged the $5.07!
They refuse to 2-day or overnight mail your card if it is lost. So you end up paying for months that you do not even have the dern card!
Scam
Scam. Interest rates and fees are too high. If you get an offer throw it out.
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