Indigocard Avis 

155
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Continue emailing no matter what you do. Called and asked them to stop. Wanted me to stay on hold. For what? So they can get paid for a call. So customer service to harass. Then get they get paid. I... Voir plus

Noté 1 sur 5 étoiles

The worst card ever! They don't share openly your purchases or transactions yet expect you to pay. Their website is always down for maintenance so you can't see or access anything. I suspect... Voir plus

Noté 1 sur 5 étoiles

The worse. I got a card with $1000. Paid $10 for 3 months while waiting for a card. Every 3 weeks called about it send out a new one. Never received after 3 weeks and got the same thing. I asked why a... Voir plus

Noté 1 sur 5 étoiles

Applied for an Indigo credit card for both my wife and myself. We just made our first payments on both cards. My card showed the funds as being available, but they put a random hold on my wife's. That... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Tous les avis

(155)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Trash company takes days to get ahold…

Trash company takes days to get ahold of someone made a payment 2 weeks ago it posted but they still not released the credit to me so much garbage DO NOT GET THIS CARD THEY ARE TRASH GO CAPITAL ONE SAME DAY POSTING AND AVAILABLE CREDIT

1 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

DONT/ABORT getting a card!!!

Call twice, even spoke to a manager. I got the CaRd in my hand, said the names and purchases amount but they refuse to unblock my card! I did get ugly on the phone with them!! Told them close my account and refund my annual fee!! Since legit not even 2 whole months! RUNNNnN AWAY from this company!!

22 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

If it was a zero I would have chose…

If it was a zero I would have chose that. I was a customer payed my bill on time no problems. I changed my address they claim they sent a letter to my new address which I never received, even though I was on paperless communication. My account was closed due to possible fraudulent activity. When I ask what activity they said because I went in and gave a change of address????? The only way I found out my card was not any good I noticed a change in the look when I logged in and decided to call. I ask the customer service person I was speaking to could I speak with a supervisor he put me on hold and never returned I waited and waited. Just a big disappointment oh but I still am receiving monthly statements through my email and billing statements to my address but nothing else VERY DISAPPOINTED WITH THIS NEW COMPANY!!!!!!!!

21 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst credit card company to work with

I tried to get in touch with them to let them know. I have a different mailing address. They asked for all kinds of documentation which I provided. I was never able to use the card because it was declined because of my address. Which they would not work with me on. I called like 8 different times I think there's just a bunch of scammers. I called and called and never could get a straight answer. They kept asking me to provide proof that I was who I said I was and it was worthless because I provided it twice and they still kept saying they never got it, but yet they wanted me to pay the fee plus extra for something else. And but yet they couldn't help me get my situation straight to where I could use. This company is a good or reliable company.
I gave him a star only because there's not a 0 to put on there. But that would be negative 0 maybe.. I would not recommend this company to anyone..

27 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is a total ripoff

This company is a total ripoff. They are extremely slow to apply payments to the account. They are very unprofessional in their handling of customer issues. Stay away from this company. The worst company that I have ever dealt with.

28 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Second day in a row different card

Second day in a row different card. First revel now this time it’s my destiny card. They won’t allow me to add my banking information on the app or over the phone. Telling a customer to get another bank account or sending a money gram does not sound like a legitimate option to me. Bank info works for all other cards and transactions. Companies like this should be held accountable and shut down and the banks that subcontract the credit cards out should also be held accountable. This just blows my mind

8 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam credit caed…

This card is a trap to destroy your score. No customer service. Setup ach payments 3x they couldn't effect and this is the only way to pay them
Changed their.name to Concordia suspect due to horrible reviews
Stay away from them
All CSRs are overseas with no authority to fix anything. Joke and a bad one at that if you unfortunately have this card.

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Garbage card

Garbage card. It takes this card / bank 2 weeks to update your available credit after you made a payment and the funds have been withdrawn from your checking account. So they take your $ and do not give you any credit for 2 weeks. Stay away or get screwed!

19 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

When you make a payment it takes a week…

When you make a payment it takes a week for it to post on your account,
i.e. they hang on to your money for a week when other credit card companies I deal with post your payment within minutes. Also, after having the card for 12 months, having always paid my monthly bill in full and on time, they have never offered a credit limit increase and want to charge me $99 renewal fee for a $300 credit limit. I would have to be insane to do that. No thanks.

31 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Stay far away from this credit card

Stay far away from this credit card! I opened my account 2 months ago. I went to log in to pay my bill. Received the following message, "Unable to sign on portal to pay bill." Tried reaching customer service and couldn't. Signed on later, and it appeared as if it took my payment. Went back a few days later and checked again to make sure it was scheduled. No record was found. Tried again, received the same error message as above. It locked me out of my account. After trying several more times, I was finally able to log in after changing my password over 10 times!!! I scheduled the 3rd payment. So, I go to use my card and it gets declined. I call customer service and am told that my account was closed! They said that two of my payments were declined and returned, so their policy is to close the account. What?!? I never knew anything was returned! They just closed my card without speaking with me! They were very sorry, but there was nothing they could do. Really!?! I will never open another account with them again and will highly encourage anyone to think twice before opening an account with this SHADY company!!! If I could rate them zero stars, I would have! Stay FAR away!!!

24 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

This card is a scam

This card is a scam - made a payment - they took the money out of my checking account and instead of updating available credit the next day (like they did the previous month) now they are holding up my available credit for 14 days -payment has cleared my bank - and have really screwed my budget up for the next two weeks - this card is NOT reliable - thieves are what they really are and they could care less

28 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Worth it. A Card for "Regular People"

There are some things that I, personally, had "red flags" about (high interest rate/low credit limit/annual fee ALL AT ONCE). HOWEVER... this may become a bit confusing, but if you hang in there, you will understand why I gave them 5 stars:

First, (at least the Person that spoke with): OUTSTANDING Customer Service. I called, because I had questions that were not answered "otherwise".

One of which was: I know my credit limit. I know my APR on purchases, and cash advances. I have NFCU, Capital One, and Chase Amazon Prime Visa Signature Cards, and have partially used, and paid off the cash advances that I have used. However, before, and in the envelope that the card came in, it listed my credit limit, and cash advance limit (a general rule is 30%, btw).

I didn't need to use it, but I NEED TO KNOW... Now, here is where the weird/cool things (at least to me) come in... IN MY WORDS, as a queenonabudget and kingonabudget: I it basically a REAL Credit Card (they DO report to the 'evil credit monitor peeps" :-), that can be used as any MasterCard can be. HOWEVER... the different/weird thing:

You can get a cash advance, up to your available balance (don't get it twisted. There are rules). So, basically, it is an combination between a debit card, and expensive credit card. Segway to ANOTHER cool thing/why I talked to their Excellent Customer Service Person:

Online, it said that I owed... (my words)... WHAT? When??!? In... It was explained: You don;t owe anything until your MARCH due date.. AND Your statement closing date will always be on this date, and payment date will be the date before that date.. the month after (told you that I might confuse you, but...) My closing date was the 21st of this month, and my payment date is the 20th of March (don't have to worry about whether it is a leap year, or not.

He also explained the cash advance stuff. (they will mail you a PIN).

I havn't truly tested them on being able to pay my bill, securely, easily, and successfully... YET.. but I believe that they will pass.

26 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible company

Horrible company! Card was stolen and I requested a new card; meanwhile, didn't have access to my online account because they had my SSN wrong in their system. They requested 2 forms of ID to grant me access and a new card. I provided it 5 times via fax and US mail to which they kept telling me it was illegible. Filed a complaint with the BBB which went on for months because they kept refusing my IDs; even sent them electronically through the BBB messaging system and they still didn't accept it. Finally had to hire an attorney, and at this point, instructed that my account be closed which they continued to take their time doing. Horrible service, Horrible communication, Horrible company!

6 avril 2021
Avis spontané

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