Allowed me to order 4 lights, which were unavailable anywhere else, at the cost of £600, debited me and then advised me days later that the item wasn't in stock which was hugely annoying as had booked... Voir plus
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Quick delivery 20 pounds for shipping And when it got to us, we had to pay an additional 19 Euro (15 pounds approx) for the delivery. Never happened to us with other UK providers. Quite disappoint... Voir plus
Still waiting for a refund on an item I sent back almost a month ago. They shouldn't have a return policy if they don't want to follow it
Excellent product. Communication and time to delivery was a little lacking but turned up within a week and we love it.
À propos de l'entreprise
Écrit par l'entreprise
Infinity Decor is a leading provider of Architectural Hardware. We believe every corner of the house deserves to shine with luxury and aesthetics affordably. Everything we create is designed to be both beautiful and useful. We are passionate about people whose hearts are in the country and who care about the little things in life. Everything we make is designed to slip effortlessly into a lived-in home, playing a starring role in everyday life stories.
Coordonnées de contact
29 Augustus Road, B15 3PQ, Birmingham, Royaume-Uni
- +44 121 4394142
- info@infinitydecor.co.uk
- infinitydecor.co.uk
2,2
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26 avis
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N'a pas répondu aux avis négatifs
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Still waiting on a refund for almost a month
Still waiting for a refund on an item I sent back almost a month ago. They shouldn't have a return policy if they don't want to follow it
13 mars 2026
Avis spontané
Personal service
10 mai 2023
ALL GOOD
Goods arrived quickly and well packaged.
The company’s communication was productive and they were able to resolve a problem at once.
3 mai 2023
Excellent
Excellent, speedy customer service which backed up my purchase of an elegant Marisa photo frame. A great selection of merchandise on their website. Will definitely buy again from here as soon as the large Marisa wall hung frame is back in stock!
9 avril 2023
Excellent product
Excellent product. Communication and time to delivery was a little lacking but turned up within a week and we love it.
31 mars 2023
Good quality product
Good quality product. It arrived on time. Excellent value. Would use company again.
18 mars 2023
Excellent products sales/customer…
Excellent products sales/customer service brilliant 🤩
18 janvier 2023
Good Customer Service
Item arrived damaged and glass broken though this was the courier's fault and not the fault of Infinity Decor.
Company was quick to reach out and send a replacement very quickly which was much appreciated. Good quality and outgoing customer service. Thank you!
7 janvier 2023
Allowed an order to be placed when items out of stock
Allowed me to order 4 lights, which were unavailable anywhere else, at the cost of £600, debited me and then advised me days later that the item wasn't in stock which was hugely annoying as had booked the electrician to fit them, and then still had them as available on website !!
9 janvier 2023
Would recommend!
Great service! I spotted the door handles I’d ordered slightly cheaper somewhere else and I was credited back the difference. No issues. Would recommend.
10 décembre 2022
Additional shipping costs !
Quick delivery
20 pounds for shipping
And when it got to us, we had to pay an additional 19 Euro (15 pounds approx) for the delivery.
Never happened to us with other UK providers.
Quite disappointing.
5 juin 2022
Good quality door handles
Good quality door handles. They arrived well packaged and quickly.
21 février 2022
Haven’t received the goods or any…
Communications could of been better. That said goods now received. And really pleased with them.
22 janvier 2022
Shimla pendant
Excellent service would use this retailer again
Great communication. Spot on well pleased thank you 😊
3 décembre 2021
Brillant service!
Brillant service, fast delivery!
Sadly iteams are not a good match to what I was needing and have to be returned-but the quality is excellent and I look forward to using this company in the future for other things!
Corinne Scatterty Aberdeen.
5 novembre 2021
Excellent product
The polished nickel door knobs arrived within a few days. Very well packaged. They are beautiful and definitely of a high quality.
Very pleased with this product and would highly recommend the company.
23 octobre 2021
Excellent service and quality
10 octobre 2021
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