Ingeni Services Group Limited  Avis 

307
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've never had to claim for anything before, the staff were empathic, knowledgeable, friendly and very helpful. They guided me through every aspect of the claim and were very reassuring throughout.... Voir plus

Noté 5 sur 5 étoiles

Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Voir plus

Noté 5 sur 5 étoiles

I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Voir plus


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(307)

206 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick to respond to my claim which…

Very quick to respond to my claim which was approved without question and also I was able to get the repair done at a location and time to suit me. Very happy with the process and helpful staff.

23 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Great review. Thanks.

Noté 5 sur 5 étoiles

Ingeni

I found Ashraf very helpful and informative, he gave me sound advice and was never pushy trying to persuade me to get something I didn’t want.

19 février 2026
Avis spontané
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Réponse de Ingeni Services Group Limited

Thanks for the great feedback

Noté 5 sur 5 étoiles

Swift and efficient communications

Swift and efficient communications, polite and friendly on the phone. Easy to complete claim form and a swift approval of my claim.

16 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thank you!

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. Filled out the form, got a reply back and also had contact from the company who will be repairing the damaged wheel

16 février 2026
Avis spontané
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Réponse de Ingeni Services Group Limited

Thank you!

Noté 5 sur 5 étoiles

Ash was entertaining very informative…

Ash was entertaining very informative patient and breakdown the information into simple information which I could understand very simple process on getting gap insurance with Ingeni

13 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the great feedback

Noté 5 sur 5 étoiles

Needed alloy repair and tyre replacment

Needed alloy repair and tyre replacement , forms very easy to fill out , staff very helpful over the phone and via email.excellent service and would definitely recommend.

11 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the review

Noté 5 sur 5 étoiles

Damaged tyre

Hello, we were very pleased with the way our claim was dealt with . We had a badly damaged tyre and staff member Oscar was superb, he helped us through the process. He was very helpful, polite and enthusiastic and reassuring. Many thanks.

16 novembre 2025
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks! Glad to help.

Noté 5 sur 5 étoiles

GAP insurance

Great service from Ash on Friday. Very thorough with all information and any questions I asked.

6 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the great feedback

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, 100% excellent team and company. Helped me a lot in the most difficult situation. I would say my special thanks to Oscar Fletcher.
This was the most difficult year and this company helped me a lot. Oscar is humble and very helpful person including whole team. I recommend to have this company for your difficult time.
Thank you

2 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the review. So glad we made things easy for you at such a difficult time.

Noté 5 sur 5 étoiles

Outstanding customer service

Spoke to ashraf, he was eager to answer any questions and help with any requested i had, explained the policy and relevant information outstandingly, thrilled with my experience speaking with him. #givehimapayrise

5 février 2026
Avis spontané
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Réponse de Ingeni Services Group Limited

Wow! Thanks for your feedback.

Noté 5 sur 5 étoiles

Very clear and striaght forward no…

Very clear and striaght forward no messing about if i ever purchase another car with a option to have Gap insurance i will definitely look to go with ingeni.

4 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

A great endorsement! Thank you.

Noté 5 sur 5 étoiles

Fantastic service from Ingeni

Fantastic service from Ingeni, I reported
My accident within 2 days it was booked in to be repaired. Very speedy & professional service provided highly recommend 5*

2 février 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Glad to help!

Noté 5 sur 5 étoiles

Very responsive service

Very responsive service and were quick to prompt me when I was being slow getting back to them. Excellent follow up and very polite and pleasant.

28 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Glad to be of service

Noté 5 sur 5 étoiles

Clare was extremely helpful and made…

Clare was extremely helpful and made the experience as stress free as possible. I am very pleased I took out Ingeni gap insurance on my car.

30 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thank you for taking the time to review us!!

Noté 5 sur 5 étoiles

Ashraf!

Ash - What a Legend! Clear and concise information with no pressure to purchase.

27 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Just what we like to hear! Thank you.

Noté 5 sur 5 étoiles

Excellent customer Service

This is the first time I have had to use ingeni services and I highly recommend their service. Excellent customer service, easy to complete the claims form and decision was made really quickly.

28 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thank you!

Noté 5 sur 5 étoiles

Very professional service

Very professional service. Prompt turnaround from claim submission to approval.

27 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the great review

Noté 5 sur 5 étoiles

Positive and fast result.

With my responsive evidence as required of my incident, Ingeni have been very fast in their reply and positive action. Reported on the 23rd, I filed forms on the 25th, and claim accepted on the 26th. Although I have to admit at this early stage, payment has not yet been received, and is scheduled within 30 days. I'm happy with the outcome.
Ingeni have been very easy to deal with.

26 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Thanks for the great and detailed review.

Noté 5 sur 5 étoiles

Brilliant Service and Great Communication

Had a fantastic experience with Ingeni. Ashlea helped me with multiple claims and was incredibly patient while I was abroad for several months. She handled everything professionally and waited for me to get back to finalize the paperwork. A huge thank you to Ashlea for making the process so easy and stress-free.

25 janvier 2026
Avis spontané
Logo de Ingeni Services Group Limited

Réponse de Ingeni Services Group Limited

Perfect! Thanks.

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