I was nervous about my procedure but the excellent staff relaxed me. A generally unpleasant procedure was made bearable by their kindness and professionalism.

I was contacted about checking for lung cancer. The person on the phone may as well be sacked and replaced by a robot, he had no compassion or understanding just a list of y/n questions. There was no leeway for anything , he enjoyed being a bureaucratic waste of space and should go back on the dole where he can do no harm. The NHS should not be paying for an inadequate service such as this.

Thank you very much for checking my body. Kind, patient, warmth, well organized, let the painful process to be such an easy one. And even called me to checking on me few days after. Thank you very much for that. Kind regards, Lyrise

I had a follow up Colonoscopy after three years. My last experience was not great by comparison to this one. As I lay on the bed awaiting the procedure my blood pressure was 179/94 ,I thought what might it be with the procedure underway,? fearing a stroke or worse. I need not have worried as the team were so supportive as was the person performing the task. This time it was at Barncoose /Redruth Diagnostics. A great experience as far as a Colonoscopy can be. Many Thanks to Mr Mutee Rehman and his team

Disgusting how I went there for a blood test sat down for then to be called and get refused because I had my 9 month old baby with me and staff at the reception didn’t say anything about not allowed under 16 when I’m a single mother I don’t get any help

Appaling. You're putting your health at risk by using them.

Thank you to all involved, the care and support helped to make me feel as comfortable as possible during my procedure.
Nicole
Jasmin
Judy
Mo
Endoscopists Miss Claudia Reali
Mr Leonardo Machella

I was referred for a Gastroscopy and Colonoscopy. Both procedures were carried out within about two hours in a very professional and friendly environment at the Ipswich Endoscopy Unit. The clinicians were first rate as was the clinical environment. I would not hesitate to recommend this unit to anyone needing these procedures.

There wasn't an option for half a star......
I was referred to these people by my GP to manage waiting times, I was seen 1 month later, might as well have stayed with my GP. Anyway as I walked in, you can cut the atmosphere with a knife. Not very welcoming at all. Well, I thought the front desk was gloomy, as I walked in I was met with the 2 most miserable people on the planet, I was tempted to ask, ''who died''? The lady of colour, who looked like she didn't want to be there, didn't even give me eye contact or smile and greet me, as you would expect on entering such a place. I don't think I will ever go there again, It's a very depressing place and the people are very rude and unaccommodating. I would like to give them some advice, cheer up to all the staff, if you don't like the job, go and get another one, we don't want to be greeted by unwelcoming faces. HORRENDOUS service.

Rude staff, after cancelling my appointment for a private patient. Do not use this service.

The lady I have seen twice now spends her time mumbling to me knowing im deaf or I wouldn't be there so its very difficult to hear. Whenever I asked questions I was met with a response like i should know the answer on how to use this technology inside out. All I said was each time i turn the hearing aids off and on again the volume resets to really loud unlike my wireless headphones which remember the previous volume. The answer I got was yeah thats what they do. I asked if I can change the standard volume via the app and was told with attitude no thats what I do! as if I should know that. This is the second experience ive had with inhealth over the years. The first time i was told im deaf and there is nothing they can do and I went 10 years believing that until a private specialist told me that was just simply not true and I had wasted 10 years struggling to hear. Terrible company and this has put me off 100%. AVOID

I visited the InHealth mobile screening centre at Isle of Dogs Asda E14 with my father, and the experience was extremely disappointing. The staff member who dealt with us repeatedly asked for my father’s date of birth and address four or five times, even after I had already provided the correct information. When I politely asked whether she needed it written down because she didn’t seem to understand what I was saying, she became rude and aggressive.

She raised her voice, told me she would remove our names from the system, and refused to give her own name at first. When she finally said her name was Krystina, she continued speaking to us in an unprofessional manner. She questioned whether I was my father’s son, then told me “YOU will not come here anymore,” which is completely unacceptable behaviour from a healthcare professional. I asked her who she was to say that, and she offered no explanation.

A male colleague then approached and asked my father for the same details. He understood everything immediately, which shows the issue was not with us, but with the staff member’s attitude and communication.

This experience caused unnecessary stress for my father, who was simply attending a medical screening. The behaviour we encountered was unprofessional, disrespectful, and completely inappropriate for a healthcare setting.

Majedul from Enfield was very helpful when I saw him to get my 24 hour ECG fitted. He was very welcoming, explained the process very clearly and professionally and made me feel reassured about it all. Very happy with his service!

The new diagnostic centre at Yeovil District Hospital is a very pleasant and welcoming place considering what patients are there for. The waiting area is comfortable and miles better than the usual windowless waiting areas that are overly stuffy. I was called through for my procedure just a few minutes after my appointment time and the nurse, Leslie, introduced herself immediately. The individual consulting rooms were quite spacious and offered a good degree of privacy. I was told that the staff were waiting for me, so there was no hanging around. I was very well looked after during the procedure, and as soon as I flinched a bit, I was offered gas and air as a top up to the sedation, I did not have to ask for it. The staff talked to me throughout the procedure, and when it was over, I was offered tea and biscuits - wonderful after a 36 hour fast! I was even escorted out of the facility to my husband's car just to be sure I was in good hands. I'd like to thank Leslie, Rizza, Mo and Dr Sashi for taking the stress out of the whole process.

Majedul from Enfield in health. Very friendly and made the experience as comfortable as possible.

I had a open scanner MRI today in London at In Health Newham street. Im so clostraphobic and the whole experience was made easy by Patrick and Maro they were so patient, kind and made me believe I cld do it...even wth bolted down face neck brace..
Thank you guys

Majedul from waterloo was a nice guy and helped me relax for my appointment

Excellent service from start to finish. Made to feel safe and relaxed and staff couldn’t have made the experience any better. Facilities were excellent.

Have been to Barncoose for a colonoscopy today and had a very successful outcome, removing 10 polyps, the doctor and all the staff were so nice and explained everything, and was able to have a commentary and an excellent visual of the procedure, thank you so much , Nigel Payne

Rude receptionist!