inkFrog Avis 70

Dreadful experience. Loads of bugs & glitches mixing my ebay id's together, pictures not showing, descriptions in templates missing or on the wrong item. Spent two working days fixing the listing errors. Would not recommend inkfrog unless you don't mind losing sales, having awful looking nonsensical inaccurate listings & have plenty of money to throw at fixing the problems. Three weeks with them has cost me hundreds of pounds in losses. No concern from inkfrog regarding the damage they have caused to my business. I guess they move on to the next mug. Just awful.

Always quick to help! Best move I made for my business

I absolutely love their customer support team. Very responsive and helpful.
Inkfrog is a life saver and totally worth the price I pay. Although there are occasional bugs, these are quickly resolved by their support team on request. Thankyou InkFrog, for making my life soo much easier.

I really enjoyed speaking with Tanya this evening. She resolved my concerns quickly and precisely and was able to give me confidence in using inkFrog. She was very polite and personable and really just made everything a breeze.

Decent format, okay dashboard to review auctions but fraudulent business practices--I cancelled my service in the middle of a month I had already paid for, they immediately pulled my template and info even though I had already paid. They refused to refund a prorated portion of the month. Shady business. Stay away.

Great concept but poor execution. Changed categories - changed SKUs - sales dropped dramatically and all errors had to be corrected with Ebay upload csv and we all know how hard work that is!
We are left with a mess.
InkFrog does not work with Webinterpret either. This causes even more problems as it overrides what Webinterpret are doing causing duplications.

Marcella was very helpful and knowledgeable. She had great suggestions on how to enhance my listing by adding a Template through InkFrog.

I've had a great experience with the Customer Support Team. I got stuck quite a few times as I got started since it's a software I am not familiar with. I was extremely frustrated and about ready to quit until I finally emailed for help and boy did I get it! They have tutorials on everything. The step by step instructions were amazing. The emails were short, to the point and got me on my way to selling on eBay. I couldn't be happier.

We used this app, about 6 months, found what listings not update photos at all, with huge delay update sales, and finally in conclusion mixed all items, so we decide better to delete all listings from ebay, as we starting sell items for £24, and £16 with genuine value £700, and £400.
InkFrog do not take responsibility for any fail or errors made by this Froggy App, do not want resolve this problems at all, and more do not want to compensate your collapsed business sales and name, whey just destroy our work and stopped our sales for weeks.
We open case in Shopify and demand remove this app from recommended App list, more we demand compensation, and more we will report about this to Finance Ombudsman, and go to Court.
Shame to have business with irresponsible inkFrog corporation.

Wasn't what I was looking for, better eBay sites out there. Bad support and lots of bugs.