I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger gree... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fe... Voir plus
It was a pleasure to order from Innovato Design. Their range is great and they have every ring in so many size options that you can always find the right fit. Even more impressive is their after... Voir plus
UPDATE I have been contacted and they are in the process of sending me a replacement hat. They were very quick to address this issue. I recently purchased 2 men's hats. One of the hats (Pink) arri... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.
Coordonnées de contact
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All good fast delivery
All good fast delivery, product like they said it would be
Product is very nice
Product is very nice, and was priced well.
Shipping did take longer than expected.
Quick international shipping
Quick international shipping, nice product exactly as displayed, accurate sizing
I recently ordered a Masonic Ring as…
I recently ordered a Masonic Ring as shown in the advertisement but what I received was different from what I ordered as shown in the ad :-( :-/ :-/

Réponse : Innovato Design
Its great experience
Its great experience, hassle free when it comes to delivery, it will arrive on time!
Great quality
Great quality I am allergic to the metal sadly but they are awesome I use clear nail polish and im good to go lol
The ring was beautiful and fit…
The ring was beautiful and fit perfect. Thank you.
Great service
Very good service and good delivery
The wedding rings i ordered was delivered
Safely
Description details lie.
I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger green underneath. The description said stainless steel but clearly they lied because stainless steel does not turn a finger green. We did not find out the rings done it sooner because they was delivered February 3, 2026 but she got it as a Valentines Day gift and wore them for 2 hours and her finger was green underneath.
The lengthy time for delivery is HORRIBLE!!
The lengthy time for delivery is HORRIBLE! I ordered my product on Dec 11th 2025 and STILL haven't received it. This is my fault because I did see that a standard delivery is 7 to 14 business days PLUS an additional 5 business days for processing!!?? So I'm waiting a minimum of 19 business days waiting until damn near January 10 before i can expect my purchase?? Unless you have forever to wait for your product, I wouldn't recommend ordering from this site. I for sure will never be duped by this site again! SMDH

Réponse : Innovato Design
After being sent the wrong products
After being sent the wrong products, their customer service were very helpful. The products we ordered were no longer available but we were offered free replacements from their new range. The replacements turned up swiftly and I am very happy with them.
I paid for wedding band set and got…
I paid for wedding band set and got stuck with a bs silver ring I want my $ or my rings I ordered immediately or both. I will never order from them again and I want rings I picked

Réponse : Innovato Design
Messed up my first order and they help…
Messed up my first order and they help fix it. When it came it fit perfect the second one. Love how it has a bit of weight to it and really nice work done on making it. Vary vary satisfied.
I ordered a hat from innovato design
I ordered a hat from innovato design. When it arrived, I decided it was of very poor quality for the price I paid for it. They refused to pay for return shipping.

Réponse : Innovato Design
Good Experience
Good company to order from! I ordered from them and had to talk to costumer service. They really understood the questions I had for them as well as understanding the situation I am in. I live in the US, and the package did get her quicker than it was expected for! Solid company with solid costumer support!
Poor Craftsmanship
I was sent the incorrect item and not only did it look nothing like what I ordered, it was NOT the length I chose when ordering. It was supposed to be an anniversary gift and I got stuck with nothing to give because of this low quality, INCORRECT piece I was sent. I then had to pay $20 in return shipping which they did not reimburse despite it fully being their error and low craftsmanship. I will not be ordering from this company again. Poor customer service.

Réponse : Innovato Design
Oh wow
Oh wow, this took some time to arrive. It's a bespoke item, so it has to be made. It's stunning. What a fantastic ring. I will definitely be ordering again from these people. I am over the moon with this ring. Thank you.
Great customer service …
Hykle is great to work with and super helpful. My wife is very happy with the shoes and is looking forward to warm weather to wear them.
Masonic Ring
I ordered a Masonic Ring, there were a few issues with the original order but Innovato (Anelia) was very quick to sort these out. Very happy with the ring, it fits fine and I am very happy with quality,
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







