Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Grand magasin

Écrit par l'entreprise

UK's Favourite Department Store. Shop the latest trends and launches across Home, Fashion, Sports, Games & Tech! Providing an inspiring wide range of products, for all life's moments.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service done how it should be!

Quick and easy service from start to finish! My chairs were delivered within 2 days. I had noticed some damage on one chair and reported this to Stephen. He replied within a few hours of me raising this and asked for some pictures of the damage before I even saw his response that a new one had been sent the chair was already at my door!

Outstanding service 👏 will happily be using this company again! Customer service done how it should be thank you so much

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid Avoid Avoid

I am absolutely disgusted with the emails being sent regarding an android box.
For back story, I ordered an android box, after a number of days it still haven't been shipped out. I emailed and requested to cancel, I received an email back to say that it had been requested. However, I then receive tracking information. And I have email correspondence from the owner of the company, who to start with was very helpful. It was stated that I could get a refund but I would have to pay for postage. Which I find completely unacceptable. I tried to cancel before the item was sent out. I also found out the item was coming from China, which I didn't know this.
I added an honest review of what had happened. And now recieving threats. Yes, I did name call, which I know wasn't the best. But I feel completely ripped off. But owner of company told me he would take action against me and my property. I will be contacting the police.
Avoid Avoid Avoid

To respond to comment.
I tried to cancel 2 days before item was shipped out. No where did it say that it was coming from CHINA. That isn't the issue. The issue is that I cancelled before the item was shipped out. It was still shipped after I cancelled, and then I'm expected to pay to return.
The threats were from owner of company. But for some reason he is flagging the reviews!!
I can provide screenshots, and have forwarded everything to the police.

8 avril 2026
Avis spontané
Logo de InStock.net

Réponse : InStock.net

We’re sorry that you’re unhappy with your purchase.
For change-of-mind returns, our policy is that customers are responsible for return postage. The item’s origin from China was also clearly indicated at checkout.
We take abusive messages seriously and have reported them to the authorities.
We encourage all customers to communicate respectfully.

Noté 5 sur 5 étoiles

Bought a patio set from InStock it…

Bought a patio set from InStock it arrived within a couple of days was exactly as described and cost me £35 less than offered elsewhere.
Company communication was excellent too
Highly recommend this company and shall be using it again myself.

18 mars 2026
Noté 5 sur 5 étoiles

Metal Slug well slugged!

Well, the item I needed arrived quickly. I wanted an arcade joystick to play a Metal Slug anthology that I got last year for my birthday! The came cannot be played on a PS4 controller, so I got a joystick but it would not "buddy with my PS4" So I got this model by chance and wow!

11 mars 2026
Noté 1 sur 5 étoiles

I am not sure where these items are…

I am not sure where these items are coming from(country) but 10 days in transit and still not delivered does seem excessive?

4 mars 2026
Logo de InStock.net

Réponse : InStock.net

Hi Chris
Hope your ok. Over 95% of our items are sent via UK warehouses to UK Customers. Some suppliers are overseas. I have checked your order - you ordered USB to 3 x RCA Male Cable for 99p. Yes this item is coming from overseas. Please allow time for delivery. I believe your confirmation email would of stated what transit time to expect. Let me know if it did not.
Kind Regards
Stephen
InStock.net

Noté 5 sur 5 étoiles
Logo de InStock.net

Réponse : InStock.net

Thankyou for sharing our first ever review on TrustPilot! I am very pleased that you are happy with your service!!! Thankyou Tony. Kind Regards, the InStock Group team!

Noté 1 sur 5 étoiles

Avoid at all costs

I ordered 30th December 2018 never received my items. They do NOT answer emails and it is impossible to get thru on the phone.

I don't recommend this site, it appears to be a scam
AVOID AT ALL COSTS!!!
This was in 2018 and was a site on Amazon. I have no idea why it's resurfaced 7 years later.
It is not related to the new version of Instock.net.

26 janvier 2019
Avis spontané
Logo de InStock.net

Réponse : InStock.net

This company was established in June 2025. I’m very sorry to hear about the issue you experienced six years ago, but it occurred before this company was formed.

Noté 1 sur 5 étoiles

Avoid!!!

Ordered an item in New Year’s Eve. Item never arrived. Company hasn’t answered my emails nor answers the phone. Seems like a scam! Stay away at all costs

19 janvier 2019
Avis spontané
Logo de InStock.net

Réponse : InStock.net

This company was established in June 2025. I’m very sorry to hear about the issue you experienced six years ago, but it occurred before this company was formed.

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