Internal Doors Avis 

529
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited their showroom in Hinckley on Saturday as my wife wanted to view the doors in situ as she was not convinced that their website photos showed the correct shade of oak that she wanted. We wer... Voir plus

Noté 5 sur 5 étoiles

This has been made the easiest yes of our whole project thanks to Kane’s quick quoting, competitive pricing and proactive consideration of our delivery needs - we’re delighted and will be back for the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Never ordered with you before but Lily made the whole experience so easy and worthwhile. Provided really helpful information and suggestions and no pushy sales stuff that can be a real turn-off. I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The traditional oak 4 panel door we purchased feels strong and well crafted. The design is classic and suits our home. Installation guidance from customer service could be more detailed. Once fitted t... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

529 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(529)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lily dealt with my enquiry/order very…

Lily dealt with my enquiry/order very quickly and efficiently and with a very pleasant manner

31 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Peter,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Lily was able to help efficiently and politely with your order.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Good sales and technical support

Lily gave loads of useful help and advice before putting through the order for me.

Very good experience all round. Doors arrived next week so hope it continues to be this smooth.

30 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Cas,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Lily was able to help efficiently with your order.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Oak internal doors

I rang recently with an enquiry about some internal doors for our new home, Kane couldn’t have been more helpful in finding me the ones I was looking for. He was very understanding , professional and polite…a great asset to the buying experience and I will definitely be purchasing again when ready. Well done 👍🏼

28 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Darren,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Kane was able to help efficiently and was knowledgeable setting up your order.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Lily was very polite and helpful

Lily was very polite and helpful

26 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Alan,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Lily was able to help efficiently and politely with your order.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

William was a massive help

William was a massive help! Really cannot fault the service 🙏

22 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey William,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that William was able to help efficiently with your order.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

The sales person was knowledgeable and…

The sales person was knowledgeable and very helpful

22 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Lloyd,

Thank you for the 5 star review.

We are glad that your sales person was helpful and gave you the information you needed!

Kind Regards
The Team at Internal Doors

Noté 5 sur 5 étoiles

Superstar Lily

Lily, was excellent. Really easy to deal with, friendly and tried to make sure I got the best deal at the time.

Great experience would highly recommend.

17 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Chris,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Lily was able to help efficiently and got you the best deal!

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Great quality.

Doors arrived on allotted day and packaged well, no damage. We have just had them hung and are very pleased with them. Good Quality.
Thinking of replacing doors upstairs next….so will be buying again from this company.

16 août 2024
Avis spontané
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Réponse de Internal Doors

Hey Lynda,

Thank you for taking the time to leave such a great review.

I am very pleased to hear that we were able to assist you with your purchase and they're brilliant quality.

The team at Internal Doors

Noté 5 sur 5 étoiles

good customer service

Very helpful customer service providing useful information, and smooth delivery arrangements for the door.

1 août 2024
Avis spontané
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Réponse de Internal Doors

Hey there,

Thank you for leaving us such a great review, it's really appreciated!

I am pleased to hear that our team were able to help with everything you needed, giving you all the knowledge to get an order sorted efficiently.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Top Company!

Very good service, top delivery driver John who brought them in on his own and lovely product! Thanks!

1 septembre 2024
Avis spontané
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Réponse de Internal Doors

Hey Cs,

Thank you for leaving us such a wonderful review, it's really appreciated!

I am pleased to hear that our team were able to help with everything you needed, and the delivery driver was great.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

First time purchasing and a happy customer

First time ever purchasing doors and so I researched a lot of options online. I thought the doors sounded like a heavier quality than other options and I wasn’t wrong. Delivery was fast. On arrival they were heavier than expected and are a massive improvement on my old doors. I’m a happy customer and would use Internal Doors again.

31 juillet 2024
Avis spontané
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Réponse de Internal Doors

Hey Sarah,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that our team were able to help efficiently and your delivery was fast.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

A company well worth ordering from.…

I ordered 3 Oak doors online from Internal Doors and they arrived well packaged and on time. They are exactly as described of excellent quality and look lovely. I would definitely use this company again.

14 août 2024
Avis spontané
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Réponse de Internal Doors

Hey Maggie,

Thank you for taking the time to leave such a great review.

I am very pleased to hear that we were able to assist you with your purchase and they're brilliant quality.

The team at Internal Doors

Noté 5 sur 5 étoiles

Excellent sales support, will be happy to use again

Iinternaldoors' service was head and shoulders above other suppliers we tried, with prompt responses and a willingness to explain the standards we needed to meet.

Layla took a lot of time to understand our requirements, walking me through the options together with what was likely to suit our building. Her immense patience as we went through iterations of the quote is greatly appreciated.

I'd happily recommend internaldoors to anyone with complicated needs for new doors in their property.

11 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Alex,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Layla was able to help efficiently, walking you through the process.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Lily was extremely helpful when…

Lily was extremely helpful when ordering our internal door. Answered all questions promptly and phoned back within the hour with revised quote.

9 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Dawn,

Thank you for leaving us such a great review, it's really appreciated!

I am pleased to hear that Lily was able to help with everything you needed, giving you all the knowledge to get an order sorted efficiently.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Good service

Good service

8 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Nikhil,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Lily was able to help.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Very helpful and happy to give advice…

Very helpful and happy to give advice if you are unsure of any aspect of ordering your doors

9 août 2024
Avis spontané
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Réponse de Internal Doors

Hey Roxanne,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that we were able to help!

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 2 sur 5 étoiles

Bought 3glass and 1 solid door pre…

Bought 3glass and 1 solid door pre finished Mexicano. Told them when ordering I had to take about 30mm of the width was told that would be ok as the fillets were 20mm. The ordering the delivery etc all spot on. Had a problem with one door marked on both sides also said you could take 16mm a side off but the fillet on one door was only 16mm . Rang to make them aware of the problems and if I was to be charitable the customer service after that was abysmal.

9 septembre 2024
Avis spontané
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Réponse de Internal Doors

Hello,

Thank you for taking the time to provide your feedback. We sincerely apologize for the issues you experienced with your doors, though we have no record of any contact being made with our customer service team regarding this matter.

We’d like to clarify that the trimming allowance for our doors is indeed 16mm per side. When trimmed within this specification, the solid oak core should not be exposed.

As for the concerns raised about the marked door, we always strive for the highest quality, and any such imperfections should have been reported to our team at the earliest opportunity. We take these matters seriously and would have been happy to assist had we been made aware.

We would appreciate the chance to resolve this for you and have emailed you directly. If you could reply back to this email with the required images, we can of course get the matter looked into.

We look forward to hearing from you.

Best regards,
Customer Service Team

Noté 5 sur 5 étoiles

Good quality and fast delivery

27 septembre 2024
Avis spontané
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Réponse de Internal Doors

Hey Maxine,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that you love the quality and it was fast delivery.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

The customer service was exemplary…

The customer service was exemplary (very rare in this day and age). Layla talked me through choices and options and was friendly and helpful throughout, in spite of my lack of knowledge. I couldn't recommend highly enough.

7 octobre 2024
Avis spontané
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Réponse de Internal Doors

Hey Mark,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that Layla went above and beyond for you to get you an order sorted.

Spread the word!!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Excellent service fast delivery and…

Excellent service fast delivery and loverly doors.

15 juillet 2024
Avis spontané
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Réponse de Internal Doors

Hey Derek,

Thank you for leaving us such a great 5 Star review, it's really appreciated!

I am pleased to hear that you love the quality and it was fast delivery.

Spread the word!!

Kind Regards,
The Team at Internal Doors

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