Intershellseafood Avis 

26
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Have used this terrific company before in the past year and they have great staff as well as a great work ethic along with the great fishermen of New England that provide such high quality products.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Intershell is awesome there expert knowledge is unbelievable the seafood was very fresh as if i just got it off the boat myself from Gloucester to Florida in less than 24 hours.I will order from them... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I live on the west coast and have ordered from Intershell one other time without any issues. However, my last order was placed about a week before labor day for delivery on the the Friday before the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic fish and seafood, utterly reliable delivery and quality, just terrific. My clients and vendors lose their minds with happiness when one of Intershell's packages arrives from me as a thank yo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Mareyeur
  2. Entreprise de transformation alimentaire
  3. Service de commande de repas en ligne
  4. Marché aux poissons et fruits de mer
  5. Magasin de produits alimentaires en gros

Écrit par l'entreprise

At Intershell Seafood, we believe great meals start with the freshest ingredients. Sourcing premium seafood directly from local fisheries, we prepare and package every order with extreme care so it arrives fresh and full of flavor. Our team is passionate about great food, sustainable fishing, and providing top-tier service to our customers nationwide. We are committed to ensuring every delivery arrives fresh, fast, and ready to enjoy. Share your experience with us—your reviews help us continuously improve and serve you better!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(26)

26 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Have used this terrific company before…

Have used this terrific company before in the past year and they have great staff as well as a great work ethic along with the great fishermen of New England that provide such high quality products. Hope to continue supporting Intershellseafood in the future. Born and raised in MA.
Bruce Nadeau, Williamsburg, VA.

20 septembre 2026
Avis spontané
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Réponse de Intershellseafood

Bruce, it’s wonderful to hear from a fellow Massachusetts native! We’re proud to bring the quality of New England seafood to customers near and far, and we truly appreciate your kind words about our team and the fishermen who make it possible. Thank you for supporting Intershell, and we look forward to serving you for many years to come!

Noté 5 sur 5 étoiles

The clams were fresh and sweet and…

The clams were fresh and sweet and delivered promptly. I will definitely buy again. Can't get any fresher than these.

4 août 2026
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Réponse de Intershellseafood

John, we’re so glad the clams arrived fresh, sweet, and right on time! Hearing that you’ll be ordering again is the best compliment. We truly appreciate your support and look forward to your next order!

Noté 5 sur 5 étoiles

Intershell is awesome there expert…

Intershell is awesome there expert knowledge is unbelievable the seafood was very fresh as if i just got it off the boat myself from Gloucester to Florida in less than 24 hours.I will order from them til the day i die.The clams for frying and the fish was exceptional awesome taste.Love Intershell. 100 Stars

21 août 2026
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Réponse de Intershellseafood

Russell, hearing that our seafood brought the Gloucester experience all the way to Florida in less than 24 hours is incredible! We’re thrilled you loved the frying clams and fish, and your “100 Stars” rating truly made our day. We’re honoured to have earned your trust and look forward to keeping that Gloucester flavour coming your way for years to come!

Noté 4 sur 5 étoiles

First order was canceled and I was not…

First order was canceled and I was not notified. Called to check on order and had to reorder. Was delivered as expected quality products

25 août 2026
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Réponse de Intershellseafood

Karl, we’re glad the second time around brought the experience you were expecting. We’re sorry you had to reach out and reorder after the first order was cancelled without notice, and we appreciate your patience throughout the process. Most importantly, we’re happy the seafood arrived as expected and that the quality met your standards. Thank you for giving us another chance, and we hope every order ahead feels as easy and satisfying as the seafood itself.

Noté 5 sur 5 étoiles

Fresh Maine lobster…

Fresh Maine lobster shipped,delivered,delicious

18 août 2026
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Réponse de Intershellseafood

Nothing beats hearing that our Maine lobster arrived fresh, on time, and delicious! We’re so glad you enjoyed it, Carl, and truly appreciate you choosing Intershell Seafood.

Noté 5 sur 5 étoiles

I believe this company is one of the…

I believe this company is one of the few, that ACTUALLY avoid the STPP loophole

14 septembre 2026
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Réponse de Intershellseafood

We truly appreciate you recognising the care we put into the quality of our seafood, Mary. It means a lot to know that the way we handle and source our products stands out to you. Thank you for your trust and support!

Noté 1 sur 5 étoiles

Worst hole belly clams

I order in the pass an everything was good. I wrote about my last 4pounds of clams which was terrible. An the reply I received was I hope your next order is better. There was nothing about what they could do to fix it the problem.

19 août 2026
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Réponse de Intershellseafood

Mary, we reviewed your order and the photos you provided, but the items shown do not match the products from your Intershell order. Your order was for frozen mackerel and domestic shrimp, and it did not include whole belly clams.

We’d be happy to look into this further if there is another Intershell order you are referring to. Please provide the corresponding order number so we can review it accurately.

Noté 5 sur 5 étoiles

This company does it right!!

Shipped on time.
Arrived frozen as ordered.
When thawed and prepared for frying the size and quality were perfect.
Well done !

14 septembre 2026
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Réponse de Intershellseafood

We’re delighted to hear everything went just right, Francis! From timely shipping to arriving frozen and frying up at the perfect size and quality, that’s exactly the experience we aim to deliver. We truly appreciate your kind words and support!

Noté 5 sur 5 étoiles

Fabulous place never any problems.

Fabulous place never any problems.. 5 ⭐️⭐️⭐️⭐️⭐️

28 août 2026
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Réponse de Intershellseafood

It’s wonderful to hear you’ve had such consistently positive experiences with us, Carol! We truly appreciate your trust and support, and we look forward to serving you again.

Noté 5 sur 5 étoiles

Happy as a clam!

My order of large size frozen whole belly clams was delivered on time and very well packed. The most surprising thing was how fresh and briny they were after thawing. Seemed like they were harvested and shucked that day! I couldn't be happier!

8 août 2026
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Réponse de Intershellseafood

Hearing that the Whole Belly Clams arrived on time, were packed so well, and still had that fresh, briny flavour after thawing makes us incredibly happy! We’re so glad they exceeded your expectations and truly appreciate your support.

Noté 5 sur 5 étoiles

Clams fresh

Clams fresh, good size with large bellies. delivered promptly. Haddock fresh
Price not bad.

1 septembre 2026
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Réponse de Intershellseafood

Thank you so much, Renee! We’re delighted to hear you enjoyed the fresh clams and haddock, and that everything arrived promptly. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

The quality of the frozen food items I…

The quality of the frozen food items I received was not acceptable and the company would not give me a refund or replace the order at no charge.

1 septembre 2026
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Réponse de Intershellseafood

William, our records show the order remained in frozen storage until fulfilment, was packed with the appropriate refrigerants, and was delivered the morning after FedEx received it.

The concern was submitted nine days after delivery, so we were unable to verify the condition of the seafood at the time of arrival or determine when the reported change in condition occurred. For this reason, the order did not qualify for a refund or replacement under our claims process.

We appreciate you sharing your concerns, and your feedback regarding the packaging and refrigerants has been passed along to our team for review.

Noté 5 sur 5 étoiles

Quality

Quality. The seafood is fresh, and the highest quality that you can eat. That is the most important thing and they do it well.

14 septembre 2026
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Réponse de Intershellseafood

Thank you so much for your kind words, Peter! We’re delighted to hear you’ve been enjoying the freshness and quality of our seafood. That’s exactly what we strive for, and we truly appreciate your support!

Noté 1 sur 5 étoiles

I live on the west coast and have…

I live on the west coast and have ordered from Intershell one other time without any issues. However, my last order was placed about a week before labor day for delivery on the the Friday before the long weekend. Little Neck Clams were main course for a holiday cookout. My order has been stuck in the "Preparing your order" status ever since. I sent emails and have left a couple voicemails over the last week with zero reply from Intershell. I have since cancelled the order. Customer service appears to be non-existent with Intershell Seafoods. Too bad because I did enjoy the first purchase I made.

4 septembre 2026
Avis spontané
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Réponse de Intershellseafood

John, we understand how frustrating it was to have your holiday cookout planned around the Little Neck Clams and not receive the communication you expected. Our records show that the order was ultimately cancelled through the self-service order system before it was shipped.

We also recognise that your messages were not handled as promptly as they should have been, and we’re taking that feedback seriously as we continue improving our customer support process. We’re glad your first experience with Intershell was a positive one, and we appreciate the opportunity you gave us.

We hope to have the chance to provide you with the level of service you experienced on your first order in the future.

Noté 5 sur 5 étoiles

Whole belly clams

For a year, I’ve been looking for a source for whole belly clams. Finally found Intershell in Gloucester. They emailed me when the large whole belly clams were back in stock.I ordered 6 pounds and they were delivered as promised. We had some on Friday 08/28/2026, and they were fabulous. Dipped in heavy cream and battered in corn FLOWER then fried in lard at 365 degrees for 2 minutes. Patti made tartar sauce, had hers with onion rings. I had steak fries and coleslaw. At the moment there is an issue with billing, that I am hopeful will be resolved shortly. Their responsiveness is impressive. Wish I could attach pictures to this post.

27 août 2026
Avis spontané
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Réponse de Intershellseafood

Thank you so much for your wonderful words, Herbert! We’re thrilled you finally found your source for Whole Belly Clams and that they turned out fabulous. That preparation sounds absolutely delicious! Sounds like a master recipe. We appreciate your kind words about our responsiveness and hope the billing matter is resolved quickly. We truly appreciate your support!

Noté 3 sur 5 étoiles

The clams were perfect

The clams were perfect
Unfortunately the cod fish had several bones in it, after the forth bone it ruined my meal and I tossed it in the trash can

You should send me a replacement
On the fish

28 juillet 2026
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Réponse de Intershellseafood

Thank you for sharing your feedback, David. We’re glad to hear the clams were perfect, but we’re truly sorry about your experience with the cod. While our fish cutting team carefully cleans and inspects the fillets, small pin bones can occasionally remain. This is an unusual situation for us, and we’re sorry you encountered several. We’ll be bringing this to our fish cutting room’s attention and asking them to further inspect the cod for bones. We truly appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Get it from the source.

I’ve been buying seafood from Intershell for many years even before they moved to the new location.
Everything and I mean everything has been great. Fresh tuna, salmon, eel, tobiko/ikura for sushi or cooked, oysters, fresh and frozen soft shell clams to fry to perfection.
Lobster and crab meat for pies.

This is where your seafood store buys from and if you love seafood, you should too.

14 août 2026
Avis spontané
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Réponse de Intershellseafood

It means a lot to us, Michael, to hear that you’ve trusted Intershell Seafood for so many years. From fresh tuna and salmon to oysters, clams, lobster, crab meat, and sushi favorites, we’re honored to be your go to source for quality New England seafood. Thank you for your loyalty and for the wonderful recommendation!

Noté 5 sur 5 étoiles

Excellent seafood always fresh and…

Excellent seafood always fresh and delivered on time

14 août 2026
Avis spontané
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Réponse de Intershellseafood

Thank you so much for your kind words, Albert! We’re delighted to hear you’ve consistently enjoyed our fresh seafood and reliable delivery. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Intershell Seafood Review

We've been buying from Intershell for a few years mostly for personal but sometimes for client entertaining purposes. We've bought a variety of their products in both large and small quantities and have always found everything to be of outstanding quality. Shipping is as requested and packaged very well for the trip. My family will be ordering from them again.

14 août 2026
Avis spontané
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Réponse de Intershellseafood

Thank you so much for your wonderful words, Bob! We’re honoured to have been part of your family gatherings and client entertaining over the years. It means a lot to hear that you’ve consistently enjoyed the quality, packaging, and reliable delivery. We truly appreciate your continued trust and look forward to serving your family again!

Noté 5 sur 5 étoiles

Fantastic fish and seafood

Fantastic fish and seafood, utterly reliable delivery and quality, just terrific. My clients and vendors lose their minds with happiness when one of Intershell's packages arrives from me as a thank you. My freezer is always full with their shrimp, fillets, swordfish tips and steaks and of course their famous clam pie. Zero complaints, only compliments. Best in the business. Plus, they treat the workers really well.

1 août 2026
Avis spontané
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Réponse de Intershellseafood

Thank you so much for your incredible words, Jamy! It means so much to know that our seafood has become a favorite for both you and the people you share it with. We love hearing that our packages bring so much happiness to your clients and vendors. Thank you for trusting Intershell Seafood and for your continued support!

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