We’re genuinely sorry to hear that you’re dissatisfied with your experience. Our goal is always to support our clients and their ideas with professionalism, transparency, and results. It's unfortunate that you chose to post an online complaint rather than contact us directly to discuss.
To clarify a key point: when you signed up for our services, you agreed to the terms outlined in our service agreement, which clearly states that we do not disclose the names of the companies we contact on a client's behalf. This is due to confidentiality agreements in place with each company, especially during the early stages of outreach. These agreements are designed to protect both your idea and the interests of the companies involved. However, if any company expresses genuine interest or has specific questions, we absolutely share that company’s information with our clients to move the conversation forward.
Also, to correct your statement about our location: we are not based in an apartment complex. Our office is located in a professional business building that houses multiple companies. We understand how online appearances can sometimes be misleading, but we can assure you our team operates in a professional office building environment.
We’re glad to hear that you’ve received interest from a major company and hope that leads to success. In reviewing our records, we see that we provided you with a manual submit link to a major medical company. If our outreach played any role in helping you gain traction, we’re proud to have contributed.
If you'd like to speak further about your experience, please don’t hesitate to reach out directly to us at 1-866-844-6512.