When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, t... Voir plus
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Lisez les avis des autres
Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... Voir plus
Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 m... Voir plus
Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Invigor Medical
Écrit par l'entreprise
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Coordonnées de contact
1030 N Center Pkwy, 99336, Kennewick, Etats-Unis
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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CAMILLE
I have often interacted with Camille using the Invigor Chat function. She has always been very knowledgeable and most helpful. She makes a special effort to follow-up with other Invigor team members on questions that I may have regarding the proper use of medications.

Réponse de Invigor Medical
The meds are ineffective since you…
The meds are ineffective since you changed pharmacies

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Awesome communication
Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.

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Jessa was extremely helpful and…
Jessa was extremely helpful and friendly, she answered all my questions promptly and offered me great solutions. I look forward to interacting with Invigor Medical in the future

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Not receiving 30 day supplies for a 30 day medication
I've been ordering Sermorelin for the past 4 months. I receive a month supply of it but not enough syringes and alcohol pads for the whole month. Courtney Patterson-Manfredi is a terrible provider because she keeps prescribing less than enough supplies to last a month in order to even to even take the medication. I'll probably be cancelling. No provider has even reached out to me to see how my use of this drug is working out for me. I've seen no results yet and, at this point, not even sure if I'm actually receiving real Sermorelin..... For $374.00 a month?!?!?
***update on 04/02/24. Still having the same issues. Invigor will not allow me to switch providers. I will be cancelling moving forward. Please get your Sermorelin somewhere else!!

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Thanks to Jessa
Thanks to Jessa for quickly assisting me with ordering online. I wasn’t able to but she provided the contact number and times I can call to order over the phone.

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Jane was terrific and very helpful with…
Jane was terrific and very helpful with my order inquiry.

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Excellence!!!!
Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!

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Jane was super informative and put my…
Jane was super informative and put my worries to rest

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Jessa is awesome.
Jessa is always helpful and very knowledgeable.
Thank you!!

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Jessa was very helpful in answering all…
Jessa was very helpful in answering all my questions quickly! Realtime!

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Before I placed my order I had a…
Before I placed my order I had a question and called the customer service line and spoke to a live person which was nice. I do not recall his name however he was kind and helpful. I placed my order and had another question. This time I used the chat feature on the website which was easy to use and I got a quick response from Jane who was very kind and helpful and was able to get me the information I needed.
I will re-review once I receive the medication and update with time frames from order to consultation and meds received. So far I am happy with the customer service.

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I spoke with Enzo and he helped me…resolve my problem.
I spoke with Enzo and he helped me resolve my request in a timely manner.

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The chat was excellent Enzo really…
The chat was excellent Enzo really helped me

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Invigor is Best Practices
I began using Invigor on Dec. 8th, 2023. My experience during this past 3 months has been very positive. They never fail to follow through. The Dr. calls are very helpful and professional. I switched to Invigor after using another company for only one month, and they made the switch seamless for me. I would not hesitate to recommend Invigor to anyone.

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Thank You Jane
Thank You Jane, for the excellent service and answering all my questions

Réponse de Invigor Medical
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