IOLLA - Bruntsfield Avis 62

TrustScore 5 sur 5

4,8

Bruntsfield Place 162- 164, IOLLA, EH10 4ER Edinburgh, Scotland, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Love my new vari-focals from IOLLA! Staff in the Edinburgh shop were really helpful and gave good advice. The glasses are very comfortable and my vision is greatly improved for reading, distance and u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just bought a sun glass for my wife, developed in Scotland, nice look and innovation, I did not know this brand and she liked so much the glass.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent experience. Welcoming staff who were helpful but didn’t pressure me to buy anything on my initial visit. Took my time thinking about my style over two visits and bought my second pair of IOL... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, very knowledgeable and friendly staff. Took prescription, measured up and got great glasses 2 weeks later. Due to a high prescription I had to get the very thinned lenses and even t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact

  • Bruntsfield Place 162- 164, IOLLA, EH10 4ER, Edinburgh, Scotland, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service!

I visited Iolla's new shop in Morningside Edinburgh a few weeks ago and had an excellent service from the two charming girls in the store. They were both so very helpful, engaging and honest with me which I really respected. I have ordered my glasses and they have arrived, very good service and i have collected them. Could not recommend this company or indeed the Morningside shop more highly. Easy to park and a great experience.

28 février 2026
Avis spontané
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We’d love to see you back in our showroom any time.

Noté 5 sur 5 étoiles

Attentive and knowledgeable staff…

Attentive and knowledgeable staff helped me make the right choice.

23 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Ally! Thanks for taking the time to write us this review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great sunglasses

The team were so helpful - and even sent my sunglasses to my flat when I wanted a different frame and lens combination to the one in the store.

My sunglasses are great.

11 février 2026
Avis spontané
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Florence, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 5 sur 5 étoiles

For my best friends 50th coming up in…

For my best friends 50th coming up in April I ordered get a voucher for new glasses. Immediate e voucher code via email and a tracked physical card arrived a few days later. Excellent service and she will be so happy.

20 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Thanks for taking the time to write us this lovely review Jennifer! I hope your friend loves their birthday gift!

Noté 5 sur 5 étoiles

Happy buyer

I have bought 5 pair of glasses at least that I remember and for me this brand is uniquely amazing! I will keep buying my glasses there until they are open! Incredible attention and the shops they have always been so cool. The process is efficient and they don’t take long to make them so, a happy buyer

5 septembre 2025
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Berta, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA and keep returning time and time again, we really appreciate it. We hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent customer experience

Felt very welcomed staff friendly gave wonderful advice on style of glasses

18 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Nicola! Thanks for taking the time to write us this review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Quality glasses at a great price

Very happy with the customer service. Good selection and style of glasses.

17 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Stephen, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Great service from Iolla

The staff in the Bruntsfield branch are super friendly and helpful giving you an honest opinion to help you choose your new frames, just what you need. I had a small issue with my glasses when they arrived but Joanne rectified this really quickly. I am delighted with my new glasses and would definitely recommend Iolla if you need new glasses.

2 mars 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Gillian! Thanks for taking the time to write us this review. I’ll be sure to pass your kind words onto Jo, I know she’ll be delighted. We hope to see you again soon.

Noté 5 sur 5 étoiles

Exceptional service

Friendly and patient support when buying my glasses topped by an offer to revisit lenses when I had eye surgery

13 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quality product and a brilliant price point. Will definitely use again and recommend to others!

13 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 4 sur 5 étoiles

Customer service in store was very good

Customer service in store was very good

9 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Craig, thanks for taking the time to leave this review! We’re so glad you have had a great experience with us but sorry to hear it wasn't a 5 star experience. Please don't hesitate to contact our Customer Support team on help@iolla.com to let us know if there was anything more we could have done to make it a 5 star experience for you. We look forward to hearing from you.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Welcoming staff who were helpful but didn’t pressure me to buy anything on my initial visit. Took my time thinking about my style over two visits and bought my second pair of IOLLA glasses and sunglass clip ons. Would highly recommend them for their service and quality of products.

3 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Sanju! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Good designs

Good designs, good advice and great service

9 février 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Ben! Thanks for taking the time to write us this review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Wonderful experience!

I was recommended by a friend, so I popped by to check it out. The staff was cheery and so helpful with the whole process! You can just bring you prescription (from within the last 2 years), pick frames and lenses type, pay and within a week, it was ready for collection. That was so easy, and honestly, the hardest part was choosing the frames XD

25 janvier 2026
Avis spontané
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Grace, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent from start to finish… very…

Excellent from start to finish… very happy.

30 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Joan, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Lovely choice of frames

Lovely choice of frames, friendly service and advice on first time varifocals. Great prices. X

29 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Catherine, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Good Bruntsfield Addition

Great product, lovely staff and very handy location.

23 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

We’re delighted to hear you had a great IOLLA experience Anne! Thanks for taking the time to write us this review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Wonderful Staff that listen to my needs…

Wonderful Staff that listen to my needs and as well as giving good advice, they understand that i have more knowledge of my own very unique eye care needs. Mine are very unique also requiring vary focal readers , which they have always been more than happy to do for me.
The Staff are also very helpful finding the correct size frame for my prescription, as well as my preferred fashion/style.
Love Iolla and love the fact Ive now a branch in my area of town .

28 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Great Glasses

Great, friendly staff, a wide and funky range of frames and very quick turn around to pick up new glasses. All in all a good experience.

22 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Great shopping experience

The selection of frames is excellent, and the price is transparent and very reasonable. The shop assistants were lovely and made the whole experience fun. Thanks!

20 janvier 2026
Logo de IOLLA - Bruntsfield

Réponse de IOLLA - Bruntsfield

Hey Katie, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus