Love my new glasses with clip on sunglasses, best purchase all summer 😎the staff were really lovely in Edinburgh and very helpful, they measured and checked everything thoroughly, to make sure my gla... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSt James Quarter, 3rd Floor, EH1 3AD Edinburgh, GB
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Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
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It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus
L'entreprise a répondu
Stopped by the St James Quarter store in Edinburgh as was passing by. Laura was an absolute star and helped me organise the fitting and ordering of my first pair of specs. Wanted to pay by Kla... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Coordonnées de contact
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Royaume-Uni
- 0141 334 9044
4,9
Excellent
488 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de IOLLA - Edinburgh
Hey Kate, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great frames for simple prescription
I would have given Iolla 5 stars until I got varifocals. I love their glasses but they couldn’t get the varifocals right. I had two years of eye strain and was left to feel as though I had done something wrong when I took them back. I have glasses from a different optician and they’re working really well now. If you have a straight forward prescription, go for it. Otherwise I would be cautious
29 décembre 2025
Avis spontané
Réponse de IOLLA - Edinburgh
Hey Victoria, thanks for taking the time to leave this review. We’re really sorry to hear that your varifocals didn’t work out. Although our varifocal lenses have a 99% success rating, there are occasionally a few people that they just aren't the best fit for.
That being said, the IOLLA Happiness Guarantee means that we'd never see a customer stuck with a pair of glasses that weren't right for them. If you’d be open to it, our Customer Support team would really like the opportunity to look into this further and see how we can help support you. You can reach them at help@iolla.com.
We look forward to hearing from you.
I ran my Iolla glasses over yesterday…
I ran my Iolla glasses over yesterday in my car, a colleague in the Edinburgh store refitted them today -
Great Service!
(I did buy a new glass case but the previous Iolla case certainly protected the glasses pretty well)
Obviously I need a bigger car!
14 janvier 2026
Avis spontané
Réponse de IOLLA - Edinburgh
Thanks so much for the review Martin! We’re really glad the Edinburgh team could help get your glasses back in shape and pleased to hear the case did its job under extreme conditions 😉. We hope to see you again soon.
Look good but don't cost a fortune
Effective, stylish sunglasses with helpful advice from staff and frame adjustments for a perfect fit
29 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Graham, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Réponse de IOLLA - Edinburgh
Hey Ian, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Réponse de IOLLA - Edinburgh
Hey Fiona, thanks for leaving us this 5 star review! We hope to see you again soon.
Efficient, fast and financially fair!
Needs to get two more pairs of glasses ( one distance and one reading). Had m recent prescription and my daughter took me to IOLLA in Edinburgh. Christmas Eve and glasses were chosen, lenses prescription added, width of face checked and eye distance. The glasses were posted FOC to my home address and arrived the following week! Fantastic service thank you.
24 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Edwina, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Réponse de IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Robert! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Lovely people in the St James Quarter…
Lovely people in the St James Quarter shop - great glasses.
24 décembre 2025
Réponse de IOLLA - Edinburgh
Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Professional,friendly and patient.
23 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Jamie, thanks for leaving us this 5 star review! We hope to see you again soon.
Réponse de IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Fast with good quality
I received my new glasses even before Christmas, which was faster than expected
23 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Anna, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Réponse de IOLLA - Edinburgh
Hey Neil, thanks for leaving us this 5 star review! We hope to see you again soon.
Really informative friendly service
Really informative friendly service. Was changing my existing prescription IOLLA glasses to prescription sunglasses which they did very well and speedily.
23 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Sally, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Excellent service
22 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Jo, thanks for leaving us this 5 star review! We hope to see you again soon.
Excellent
Great friendly service, even provided toys for my granddaughter to keep her amused whilst I selected frames.
19 décembre 2025
Réponse de IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Amanda! Thanks for taking the time to write us this review. We hope to see you again soon.
Great help and very quick to get the…
Great help and very quick to get the glasses feeling comfortable
18 décembre 2025
Réponse de IOLLA - Edinburgh
Hey Alex, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Réponse de IOLLA - Edinburgh
Hey Pat, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great staff
Great staff! Glasses are great quality and delivery was quick! Very satisfied
17 décembre 2025
Réponse de IOLLA - Edinburgh
Hey James, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Process was very straight forward
Process was very straight forward. Assistant in the Edinburgh shop was very knowledgable and made it all very easy. Glasses arrived in the post a week later and are perfect.
6 décembre 2025
Réponse de IOLLA - Edinburgh
This is so fantastic to hear David! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon!
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