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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely love this SPF. It feels really lightweight on the skin, absorbs quickly and doesn’t leave that heavy, greasy feeling you get with a lot of facial sunscreens. It sits really nicely under... Voir plus

Noté 5 sur 5 étoiles

I burn incredibly easily in the sun, so finding a reliable sunscreen has always been a challenge — until now. This new SPF 50 product works absolute wonders. I’ve used it multiple times in direct sunl... Voir plus

Noté 1 sur 5 étoiles

Despite all the positive reviews, I’ve not had a great shopping experience. I ordered 4 products on their site and only two arrived. I emailed three weeks ago to highlight the issue and asked them t... Voir plus

Noté 5 sur 5 étoiles

ISO Skin SPF50 is THE BEST product I have ever used. As a pale with freckles skin type person I have tried so many brands in the past, so happy to have found this product - ultra easy to apply, dries... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

ISOCLEAN provide a range of cosmetics which keep your makeup accessories clean and hygienic. Allowing you to use them again and again without fear of infection or skin issues.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

560 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(560)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazingly effective product!

Amazingly effective product!

19 décembre 2024
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Réponse de ISOCLEAN

Hi there,

This is so great to hear!

We're SO glad you love our products, it is always amazing to hear such positive feedback!

Thank you for taking the time to leave this review!

ISOCLEAN

Noté 1 sur 5 étoiles

Still not arrived after ordering ten…

Still not arrived after ordering ten days ago , tracking not moved

17 décembre 2024
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Réponse de ISOCLEAN

Hi there,

Thank you for taking the time to leave us this honest review.

I am very sorry to hear that you haven't received your order.

Please email our Customer Service Team on contact@iso-clean.co.uk if you require any further assistance as we are more than happy to help.

Thank you,

ISOCLEAN

Noté 5 sur 5 étoiles

Charcoal brush cleaner is a game…

Charcoal brush cleaner is a game changer. Works really well and no sticky residue left on the makeup brushes. Great communication and fast delivery.

17 décembre 2024
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Réponse de ISOCLEAN

Hey!
We cannot thank you enough for this incredible review!

It means the world to us to hear such amazing feedback in regards to our products and how well they work!

We're SO pleased you love them!

ISOCLEAN

Noté 5 sur 5 étoiles

Satisfying cleaning operation

Arrived quickly two weeks before Xmas. I have used one. Works well. The other is a stocking filler for my daughter.

13 décembre 2024
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Réponse de ISOCLEAN

Hi there,

This is so great to hear! We're SO glad you love our products, it is always amazing to hear such positive feedback!

Thank you for taking the time to leave this review!

ISOCLEAN

Noté 5 sur 5 étoiles
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Réponse de ISOCLEAN

Hey,
Thanks so much for leaving such a positive review about your experience with us and our products!
We're so pleased that you love the products and hope you continue to use them!
Thanks again!

Noté 5 sur 5 étoiles

Amazing company and staff 🤩 I had…

Amazing company and staff 🤩 I had Klaudia help me with an issue and she was incredibly kind and generous! Went above and beyond! I’ve never received customer service like this before ⭐️⭐️⭐️⭐️⭐️

4 décembre 2024
Avis spontané
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Réponse de ISOCLEAN

Hey,
Thanks so much for leaving such a positive review about your experience with us and our
products!
We're so pleased that you love the products and hope you continue to use them!
Thanks again!
ISOCLEAN

Noté 5 sur 5 étoiles

Well I was very sceptical about this…

Well I was very sceptical about this product, but wow this product is amazing cleans my brushes so well and dried really quick, I hated having to clean my brushes as it took so long and then when having to air dry them would take a full day and night to dry. I also bought the sponge cleaner it did take most of the foundation off but still have quite a few stains left on it but definitely cleaner that what it was I am happy with it

28 novembre 2024
Avis spontané
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Réponse de ISOCLEAN

Hi there,
Thank you so much for this lovely review!
We are super proud of how well our products work, so we're so happy to hear that you love it as much as we do!
Thank you again!

Noté 1 sur 5 étoiles

Silence, missing shipment & ingredient info

Update: marking down to 1 star
Just received my package and it has a full ingredients list, but again, no measurements, or %-s. However this list includes that there is himalayan salt in the solution - this was not mentioned at all on the website. Looking at my experience as a whole, I may have just purchased mostly salty water.. Based on the smell, there may be some hypochlorous acid in there, but at this point I can't be sure.

2 stars because I'm still hopeful..
Tried emailing customer support multiple times, they only responded once, claiming they never saw my other emails.

First I tried to find out the cleaning solution's ingredient strength - they don't have a full ingredients list published which is most likely against all EU regulation. They finally responded to me 8 days ago about the stregth, but only gave me a number, the unit of measurement was missing, so it's quite a useless piece of info this way. I'm still waiting for a reply over a week later.

I decided to take advantage of the black friday discounts and order a test round anyway, because I could guess the unit of measurement and was still hopeful that my original question would be answered and my guess confirmed. But no, over 8 days later I'm still waiting on this, even after following up.

I placed my order 3 days ago, tracking hasn't budged then, despite an email confirming that it is on the way. I understand shipping time estimates aren't reliable during black friday, but to have ZERO responses and confusing automated communication is not acceptable. If other e-commerce stores can figure this out, you can too.

Hoping to get a proper response here, because I see your team is responsive to public reviews at least.

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My partner got a bottle and they were…

My partner got a bottle and they were so kind they sent out 2. Lovely gesture.

23 septembre 2024
Avis spontané
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Réponse de ISOCLEAN

Hi,

This is so great to hear! Thank you so much for leaving such a positive review about your experience with us and our products!

Kind Regards,
ISOCLEAN

Noté 5 sur 5 étoiles

Wouldn’t usually leave reviews but I…

Wouldn’t usually leave reviews but I love this product. I always put off cleaning my makeup brushes because it’s such a long task and would always have to make sure I wasn’t going to wear makeup the following day as they would still be wet. I can now sit comfortably wherever I like, instead of leaning over the sink uncomfortably and using so much water, and clean my brushes in no time. They dry so quick and are spotless! Powder or cream makeup is removed from the brushes so quickly and easier. Will never go back to soap and water!

27 août 2024
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Réponse de ISOCLEAN

Hey!

We cannot thank you enough for this incredible review!

It means the world to us to hear such amazing feedback in regards to our products and how well they work! We're SO pleased you love them !

ISOCLEAN

Noté 5 sur 5 étoiles

Very happy with my experience with…

Very happy with my experience with isoclean I only got sent half my order I got in touch with them and they were more then happy to resend my replacement out also I was happy with a I produced and let them know they said because it's part of a set I will have to send it all bk for a refund obviously I wasn't happy about that as I liked one of the one of them so instead of that they sent me out something that I would like as a good gesture very happy with them will definitely buy of them again

25 juillet 2024
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Réponse de ISOCLEAN

Hey Jade,

Thanks so much for leaving such a positive review about your experience with us and our products!

We're so pleased that you love the products and hope you continue to use them!

Thanks again
ISOCLEAN

Noté 5 sur 5 étoiles

Clean and bacteria free brushes

Wow! Brilliant product which works fast and effectively. Saves me time and makes my makeup go on smoother. Fast delivery too!

31 juillet 2024
Avis spontané
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Réponse de ISOCLEAN

Hi there,
This is so great to hear! We're SO glad you love our products, it is always amazing to hear such positive feedback! Thank you for taking the time to leave this review!
ISOCLEAN

Noté 5 sur 5 étoiles

Excellent results

Excellent! Very quickly dissolves the makeup ingrained in the brush, leaving it like new.

26 juillet 2024
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Réponse de ISOCLEAN

Hi there, Thank you so much for this lovely review! We are super proud of how well our products work, so we're so happy to hear that you love it as much as we do! Thank you again! ISOCLEAN x

Noté 5 sur 5 étoiles

Really good-slightly on the pricier…

Really good-slightly on the pricier side but well worth the money. I wouldnt buy any another brush cleaner now

24 juin 2024
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Réponse de ISOCLEAN

Hey! We cannot thank you enough for this incredible review!
It means the world to us to hear such amazing feedback in regards to our products and how well they work! We're SO pleased you love them! ISOCLEAN x

Noté 5 sur 5 étoiles

Quick and easy ordering and delivery

Quick and easy ordering and delivery. Beautifully packaged.

24 juin 2024
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Réponse de ISOCLEAN

Hey! We cannot thank you enough for this incredible review!
It means the world to us to hear such amazing feedback in regards to our products and how well they work! We're SO pleased you love them! ISOCLEAN

Noté 5 sur 5 étoiles

Love it

Love it , can't ho without. Am way to lazy to wash , every brush, then wait for them to dry. This I clean as I go. Or even three day. Takes me mins. Fast delivery

28 mai 2024
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Réponse de ISOCLEAN

Hey, Thanks so much for leaving such a positive review about your experience with us and our products! We're so pleased that you love the products and hope you continue to use them!
Thanks again!
ISOCLEAN

Noté 5 sur 5 étoiles

This stuff is amazing!

I saw an advert on Instagram for this and got suckered in. I purchased the spray and the large microfibre towel. The items arrived quickly and were well packaged. I got to work straight away cleaning my brushes which, I admit, were pretty gross and were way overdue a clean! This stuff works like magic; just spray and brush onto the cloth and watch the magic happen! Some of the brushes with liquid product on them (foundation and concealer brushes etc) needed more work than the dry brushes, but it was very easy! I cleaned 12 brushes and only used a tiny bit of cleaner. The cloth was just big enough to accommodate all of the brushes.
I will definitely be cleaning my brushes regularly now that I’ve found this spray. Would definitely recommended!

9 juin 2024
Avis spontané
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Réponse de ISOCLEAN

Hey, Thanks so much for leaving such a positive review about your experience with us and our products! We're so pleased that you love the products and hope you continue to use them!
Thanks again!
ISOCLEAN

Noté 5 sur 5 étoiles

Love this product

Love this product! Have the brush cleaner and sponge cleaner ! Soooooooo good !

28 mai 2024
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Réponse de ISOCLEAN

Hey,
Thanks so much for leaving such a positive review about your experience with us and our products! We're so pleased that you love the products and hope you continue to use them!
Thanks again!
ISOCLEAN

Noté 5 sur 5 étoiles

Highly recommended

So easy to use and works very well. Will definitely re-purchase.

28 mai 2024
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Réponse de ISOCLEAN

Hey!
We cannot thank you enough for this incredible review! It means the world to us to hear such amazing feedback in regards to our products and how well they work! We're SO pleased you love them!
ISOCLEAN

Noté 5 sur 5 étoiles

Can’t recommend enough

The products are absolutely AMAZING. Cleaned all of my brushes no problem no matter the makeup used - liquid or powder it cleaned it all! Can’t recommend these products enough.

10 mai 2024
Avis spontané
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Réponse de ISOCLEAN

Hey!
We cannot thank you enough for this incredible review!
It means the world to us to hear such amazing feedback in regards to our products and how well
they work! We're SO pleased you love them!
ISOCLEAN

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