The place itself was amazing – a beautiful location with a lovely spa atmosphere. Melissa, the therapist, was fantastic and very professional. However, for the price, I did feel it was quite expe... Voir plus
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Lisez les avis des autres
The food is authentic, flavorful, and beautifully presented — every dish feels like it’s made with love and care. The kebabs are tender and juicy, the saffron rice is aromatic and fluffy, and the... Voir plus
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We had such a fun time with the “Let’s Clay Together - Pottery Class for Two” experience through Ithara.ae! The whole process was super smooth – booking was easy, communication was clear, and ev... Voir plus
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My wife and I did the Pottery experience and had a blast. The booking process from Ithara.ae was smooth. Their staff are friendly and prompt. All required details were provided and the follow up m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
UAE's #1 Experience Gift Voucher Platform
Coordonnées de contact
Dubai, 000, Dubai, Emirats Arabes Unis.
- +971585784438
- support@ithara.ae
- ithara.ae
4,5
Excellent
50 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Spa Experience, But Not Worth the Price
The place itself was amazing – a beautiful location with a lovely spa atmosphere. Melissa, the therapist, was fantastic and very professional.
However, for the price, I did feel it was quite expensive. Unfortunately, the LED mask experience was disappointing. The light was extremely bright and uncomfortable on my eyes, to the point where I couldn’t continue with that part of the treatment. I’ve had LED treatments before where there was proper eye protection, but this one didn’t offer that level of comfort.
Overall, a great setting and therapist, but the treatment didn’t fully meet expectations for the cost.
12 avril 2026
Avis spontané
Réponse : Ithara.ae
Thank you for your detailed feedback, Nessa. We are really glad to hear that you enjoyed the beautiful setting.
At the same time, we are sorry to hear about the LED mask experience, which did not meet your expectations. Your feedback regarding comfort and eye protection is very valuable, and we will share this with the partner to help improve the experience.
We truly appreciate you taking the time to share your honest thoughts and hope to help you find another experience that better matches your expectations next time with Ithara.ae.
The Ithara.ae Team
Very easy to use website
Very easy to use website. Quick reply to our request and order completed in minutes
11 avril 2026
Avis spontané
Réponse : Ithara.ae
Thank you so much for your kind words, Richard. We are glad to hear you found the website easy to use and the process quick.
We look forward to helping you create more great memories with Ithara.ae. 😊
Excellent treatment and comfortable…
Excellent treatment and comfortable ambiance. Love it! And also you can enjoy the pool after your spa
9 mars 2026
Avis spontané
Helpful
Helpful, easy to book, I had a problem with wrong booking by my mistake and stuff helped me fix it in no time. Great experience!
6 mars 2026
Avis spontané
Réponse : Ithara.ae
Thank you so much for your kind review, Milica!
We’re really happy to hear that you found the booking process easy and that our team could quickly help fix the booking issue. It means a lot to us that you had a great experience in the end.
We hope to help you create more memorable experiences again soon!
The Ithara.ae Team
Great experience
Great experience and support from Ithara! Had a really smooth process of buying and redeeming the gift.
31 janvier 2026
Avis spontané
Réponse : Ithara.ae
Hi Jan, thank you so much for your kind words! We’re really happy to hear you had a smooth experience buying and redeeming your gift with Ithara.ae 😊
We are looking forward to helping you choose your next exciting experience with Ithara.ae.
The Ithara.ae Team
I would like to share my excellent…
I would like to share my excellent experience with Ithara.
I’ve used the platform multiple times for both massage and restaurant bookings, and each time the service was smooth and well organized.
I especially want to highlight Nazeefa, who has been absolutely outstanding. Her level of professionalism is remarkable. She is proactive, attentive, and incredibly efficient.
On several occasions, my reservations were very last-minute, yet Nazeefa always managed to find suitable slots quickly and handled everything . She truly went above and beyond to make sure my experiences were confirmed without stress.
Thank you, Ithara, for such a great service and special thanks to Nazeefa for making it exceptional.
27 janvier 2026
Avis spontané
Réponse : Ithara.ae
Thank you for your lovely review, Zineb. We truly appreciate your continued trust in Ithara.ae.
We are especially happy to hear about your experience with our support team. Their dedication and care reflect exactly what we aim to deliver. We are looking forward to helping you choose your next exciting experience with Ithara.ae.
The Ithara.ae Team
Great ideas for a personalized gift
Great ideas for a personalized gift, simple process to buy it!
17 janvier 2026
Avis spontané
Réponse : Ithara.ae
Thank you for your kind review, Petrucci.
We are really happy to hear you enjoyed the gift ideas and found the process easy. Helping people create personalized experiences and collect meaningful memories is exactly what Ithara.ae is all about.
We are looking forward to helping you choose your next exciting experience with Ithara.ae.
The Ithara.ae Team
Excellent service from start to finish
Excellent service from start to finish. Had a few queries which were handled answered in timely manner and courteously.
15 décembre 2025
Avis spontané
Helpful Team members
The massage was great 😊 and I used the facilities (Jacuzzis / sauna area). All the area was clean.
I had a lovely time and will visit the spa again.
13 décembre 2025
Avis spontané
Réponse : Ithara.ae
Thank you so much for sharing your experience, Enas! We’re delighted to hear that you enjoyed your time at our partner’s 5-star spa. We can’t wait to help you discover your next exciting experience with Ithara.ae!
The Ithara.ae Team
Great tasting food
Great place to dine! Food was incredible and the service was 10/10.
Everything was delicious and full of flavour! We had a wonderful date night we chose to sit outside in view of the fountain show.
21 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your review, Tanya! We’re so glad you enjoyed your dinner. We look forward to helping you explore more exciting experiences across the UAE again soon with Ithara.ae.
The Ithara.ae team
Awsome experiance
Thinghs were smoot , booking was easy, enjoyed the food at faboulous place.
26 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your kind words, Uzair! We’re happy to hear you had a smooth experience and loved the food and venue. We look forward to helping you discover more exciting experiences across the UAE again soon with Ithara.ae.
The Ithara.ae team
Everything was smooth
Everything was smooth. I’ve ordered brunch in Saffron in Atlantis the Palm. Support works excellent in WhatsApp and my experience was booked quite fast. Highly recommend
12 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your kind review, Lina! We’re glad your Saffron brunch booking went smoothly and that our WhatsApp team made it easy. We look forward to helping you choose your next unforgettable experience at Ithara.ae soon.
The Ithara.ae team
Kids love it!
11 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your kind review, Socrat. We are happy to hear your kids loved the experience. Hope to help you with another exciting experience in the near future.
The Ithara.ae team
It was nice place to have adventure.
It was nice place to have adventure.
I really had fun but the only thing was the space is very small and seems little over priced.
Overall I had good time there.
11 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thanks for sharing your feedback, Fatima! We're so glad you had fun and enjoyed the adventure. We appreciate your comments about the space and pricing — we’ll pass this on to our partner. Happy you had a good time overall, and we hope to see you again soon for another exciting experience with Ithara.ae!
The Ithara.ae team
misleading information and bad support
After misundeestanding with their service department, ended out resolving few issues on their website.
8 octobre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for taking the time to leave a review, Eilif. We appreciate your feedback and are sorry for the initial misunderstanding. We’re glad everything was sorted out and truly value your understanding. We hope to be of service again when you’re looking to gift another exciting experience.
The Ithara.ae Team
Its amazing!
25 septembre 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your amazing review, Kianna. We hope to help you enjoy another exciting experience with Ithara.ae again soon.
Ithara.ae team
Amazing support
Amazing support, made the booking and confirmation easy.
Helpful and really awesome way to find and book experiences for special occasions.
Love it.
Keep it up.
17 septembre 2025
Avis spontané
Réponse : Ithara.ae
Thanks so much for the awesome feedback, Khalid! We’re thrilled to hear our team made your booking and confirmation smooth. Glad you’re loving how easy it is to find and book special experiences on Ithara.ae.
We can’t wait to help you plan your next occasion!
Ithara.ae Team
Recommend!
The team is super helpful! There are so many activities to choose from and everything was easy and hassle free. I purchased a voucher for pottery session and it was a perfect experience.
16 août 2025
Avis spontané
Réponse : Ithara.ae
Thank you for your lovely review, Amira! We’re so glad you enjoyed the pottery session and found everything hassle-free. We’d love to know what could have made it a 5-star experience. We look forward to helping you discover another exciting experience with Ithara.ae in the future.
The Mud House Studio Clay experience
My friend and I booked the clay mud wheelthrowing experience, and we absolutely LOVED IT! It was such a great deal from Ithara, and we were so happy with the experience in the studio too! It was The Mud House Studio, and the piece you make, you get to paint and keep in the end, with no extra charge!
I would 100% recommend it.
15 août 2025
Avis spontané
Réponse : Ithara.ae
Thank you so much for sharing your experience! We’re delighted you and your friend loved the Mud House Studio clay wheelthrowing session. Creating, painting, and keeping your own piece really makes it special. We’re so glad you enjoyed booking it with Ithara.ae!
We had such a fun time with the “Let’s…
We had such a fun time with the “Let’s Clay Together - Pottery Class for Two” experience through Ithara.ae! The whole process was super smooth – booking was easy, communication was clear, and everything was well organized when we arrived.
The class itself was amazing. The instructor made it really simple and enjoyable, even for complete beginners like us. We got to laugh, get a little messy, and create something memorable together. It felt like the perfect mix of relaxing and fun.
I also loved how welcoming and friendly everyone was – it really added to the vibe and made the whole experience special. Definitely something I’d recommend to couples, friends, or even families who want to try something different in the UAE.
Can’t wait to book another activity with Ithara.ae soon! 💛
30 août 2025
Réponse : Ithara.ae
Thank you so much for sharing your experience with the Let’s Clay Together experience! We’re so happy to hear that everything from booking to the class itself felt smooth, fun, and memorable. We can’t wait to help you discover your next adventure with Ithara.ae!
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