My experience with Japebo has been outstanding for the second time. My order was despatched promptly and arrived in less than a week from Denmark. I'm very happy with the products they've sent, as the... Voir plus
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The website was almost impossible to negotiate, when I did arrive at what I thought I wanted I ordered on the basis I could return them if I was wrong. I was, I got 'large' and it seems I need 'smal... Voir plus
L'entreprise a répondu
Fast order & delivery. I got what I needed. Great, accurate order & delivery communications. I will use this company again. I can't offer a better compliment than that. 10/10.
L'entreprise a répondu
Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Japebo.co.uk
Écrit par l'entreprise
Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊
🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Écrit par l'entreprise
- Find the right product – without the hassle
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
Coordonnées de contact
Fabriksvej 9A, 4200, Slagelse, Danemark
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4,4
Excellent
490 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Supplied exactly what I needed
Supplied exactly what I needed, at a good price, and delivered quickly.
27 octobre 2025
Réponse de Japebo.co.uk
Hi Marian,
Thank you so much for your wonderful review! We're delighted to hear that you found exactly what you needed, at a good price, and that your order arrived quickly.
You're always very welcome back at Japebo.co.uk
Best regards,
Team Japebo
Réponse de Japebo.co.uk
Hello,
Thank you for your positive feedback! We’re delighted to know that you were pleased with our customer service — it means a lot to us.
Best regards,
The Japebo Team
Réponse de Japebo.co.uk
Hello Sidney,
Thank you for your positive feedback! We’re glad that you experienced great service and that our team could assist you.
Kind regards,
The Japebo Team
Réponse de Japebo.co.uk
Hi Wendy,
Thank you so much for your fantastic 5-star review. We’re so happy to hear that you’re pleased with both our service and the product!
We truly appreciate your support.
Kind regards,
The Japebo Team
Réponse de Japebo.co.uk
Hi Alan,
So glad to hear that the product fits well and was just as described! 😊
Thank you for your 5-star review.
Best wishes,
The Japebo Team
The delivery was within the time frame
The delivery was within the time frame. The kept sending emails saying my order was on its way
There was a delivery charge which made my items more expensive than anticipated. Im not sure I will use this company again. I will certainly.look for cheaper firms
21 octobre 2025
Réponse de Japebo.co.uk
Hello David,
Thank you for your review and for highlighting both the positives and areas where we can improve. We’re pleased that your order arrived on time and that you received regular updates.
We understand your concern regarding the delivery fee — we strive to balance affordable pricing with safe and reliable shipping. Your feedback will help us in our ongoing efforts to improve.
Best regards,
The Japebo Team
Good Experience
Speedy delivery (even though from Denmark to UK!), good communication and great range.
22 octobre 2025
Réponse de Japebo.co.uk
Hi Paul,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had a good experience with us and that your order arrived quickly — even all the way from Denmark to the UK!
We truly appreciate your kind words about our service and product range.
Kind regards,
The Japebo Team
Réponse de Japebo.co.uk
Thank you for taking the time to leave a review.
We're pleased to hear that your order arrived as expected.
Your feedback is important to us, and we always strive to ensure a smooth and efficient experience for our customers.
If you have any further comments or suggestions on how we can improve our service, please don’t hesitate to reach out.
Good communication from the seller
Good communication from the seller. The filters arrived very quickly. Thank you.
18 octobre 2025
Réponse de Japebo.co.uk
Hi Helene,
Thank you so much for your lovely feedback!
We’re delighted to hear that your filters arrived quickly and that you were happy with the communication.
We truly appreciate you taking the time to share your experience and hope to welcome you back to Japebo soon.
Kind regards,
Mads – Japebo
Prompt delivery of a hard-to-find item
17 octobre 2025
Réponse de Japebo.co.uk
Hi Chris,
Thank you for your kind review!
We’re really glad to hear that you found what you were looking for and that it arrived promptly — that’s exactly what we aim for.
Best regards,
Mads – Japebo
Good service
Easy to order, quick delivery. Good quality. This was my second time using this company.
16 octobre 2025
Réponse de Japebo.co.uk
Hi K Lee,
Thank you for your great review and for choosing us again!
We’re happy to hear that you found the ordering process easy, delivery quick, and the quality good. It means a lot to us to have returning customers like you.
Best regards,
Mads – Japebo
It all worked and went together easily
16 octobre 2025
Réponse de Japebo.co.uk
Hi Valerie,
Thank you so much for your kind review!
We’re delighted to hear that everything worked perfectly and went together easily. We really appreciate you taking the time to share your experience.
Best regards,
Mads – Japebo
Delighted
Products arrived promptly, in perfect condition, exactly as promised. Thank you. Delighted once again.
15 octobre 2025
Réponse de Japebo.co.uk
Hi David,
Thank you so much for your kind words! We’re really happy to hear that everything arrived quickly and in perfect condition.
It’s great to know you’re delighted once again — we truly appreciate your continued trust.
Best regards,
Mads – Japebo
Réponse de Japebo.co.uk
Hi Bruce,
Thank you so much for your kind review! We’re thrilled to hear you were impressed with the speedy delivery. We really appreciate your feedback and look forward to welcoming you back soon!
Best regards,
The Japebo Team
Great all round!
Easy to order, competitive price and despite the distance , product arrived quickly! Great all round to deal with.
12 octobre 2025
Réponse de Japebo.co.uk
Hello Jackie,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Japebo Support
Réponse de Japebo.co.uk
Hi Paula,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and quick delivery. We really appreciate your feedback and look forward to helping you again!
Best regards,
The Japebo Team
Réponse de Japebo.co.uk
Hi Patricia,
Thank you for your review! We’re delighted to hear everything was exactly as described.
We appreciate your trust and look forward to serving you again in the future.
Best regards
Per – Japebo
Excellent customer service as I ordered…
Excellent customer service as I ordered the wrong item, and a replacement and return envelope arrived promptly
21 septembre 2025
Réponse de Japebo.co.uk
Hi,
Thanks for your kind words! We’re delighted our team could help you quickly with the replacement and return – that’s exactly what we aim for.
Best regards,
The Japebo Team
Réponse de Japebo.co.uk
Hi John,
Thank you so much for your kind review! We’re delighted to hear you were happy with our service and quick dispatch. We look forward to welcoming you again soon!
Best regards,
The Japebo Team
Réponse de Japebo.co.uk
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the delivery and the service.
We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina - Japebo
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