Jasper52 Avis 1 083

I was very impressed with his professional customer service and clear communication. He worked diligently and effectively to resolve a delivery issue I had encountered.

Terrible service, this jasper52 is a fraud, don't get involved, it's a crappy company! After 2 months, they not pay me 14k. Many excuses, but not a real response!
For 15 days, they've been saying they'll process my payment. Today, they formally agreed to do so, which was a LIE. They demand prompt payment for the 200 monthly service and threaten to suspend your account, but they can't pay the 14k on time. This company sucks.

I have been trying to receive a refund from Jasper52 for five weeks now. They keep stalling. I bought the painting in good faith, from their site via Live Auctioneers, and when it arrived it appeared much darker and grayer than the photos for it appeared. Looking at it in real life, it appears covered with a such thick layer of varnish, that is gray in color, that we can hardly see through it to actual painting. To date, they have not taken my claim seriously. They have gone through several stages of denial, working through their kind customer service representative, but Jasper52 kept offering excuse after excuse, as to why I am wrong. I believe what is happening is, the photographer of the painting for the listing, used a self correcting camera, and may have also actively used the camera's editing feature for the photos, to make the painting appear brighter, more colorful, and clearer than the actual painting. The technology today, as we all know, can alter photos to make them look better. This must not be done for an auction item, as it misleads the bidder. The actual painting is un-hangable. I have requested refund, many, many times, and now they have simply stopped responding. I spent $2,500. plus for this painting. I never would have bid on it, if I knew how it appears in real life, in all kinds of light. The painting is not how it was represented in the lot of Jasper52 online. This is fraud. I have waited to leave this complaint hoping that they will finally do the right thing. But they have not to this day. Final note is, I have been buying paintings online for many years, and never have had this problem before.

Easy to deal with , replies back to emails. No hinding or miss prestation. It wasn't a Buy Beware ASIS type like the other auctions. You see it all on the photos and had a great results from that

I have worked with Jasper52 on a number of transactions and the results have been 99 44/100 ./.
seamless. In the one problem I have had, computer issue, they have been communicative and elful. Buy stuff from them.

Excellent service

The team at Jasper is fantastic! Always quick replies, super professional and all very informed and helpful. I really am very grateful for all the years we have been doing business together!

I have been holding poster auctions for the last few years, and every experience has been excellent. The staff are very professional and efficient. My new contact, Chelsey did an absolutely amazing job in scraping my inventory and presenting it in a way that made it easy to work with.

I like interacting with Jasper52 & have been a customer of theirs for several years now. Their staff is polite & great about communications. I've never been disappointed in anything I purchased or won thru them.

customer service was fantastic. the purchasing process and associated delivery was easy.

GREAD ITEMS , GREAD OFFER! FAIR DEAL !!!! FAIR PROCEDURE!!!

Easy to navigate website. Great customer service.

Jasper52 is a great outlet for my high end items at auction. I can pick and choose how many auctions I want to participate in and can do it all from home. Process is easy. I just wish they paid faster than 30 days.

I had a quick answer, they understood the issue and they helped me.

Helpful and polite

Easy to Navigate platform. Wide range of Auctions. Fast response to questions with a very helpful staff.

I like how this Aution made me feel. I like dealing with Jasper.

Great service and support from the team.
Prompt replies and helpful.

I am a professional Italian seller of luxury vintage bags. I have been working with them for several years, and they are always serious, precise, punctual in their assistance. Really good and well organised. COMPLIMENTS!!!