J’ai commandé une robe que n’ai pas…
J’ai commandé une robe que je n’ai pas reçu …un chandail que j’ai reçu par contre très beau et de belle qualité…ils m’ont facturé 546.00’au lieu de 68.00 …j’ai du me battre à la banque pour prouve que c’était une fraude ….j’ai attendu 6 semaines ….PLUS JAMAIS
Réponse : Jasperbelly
Hi Nat Aly,
We’re truly sorry to hear about your recent experience and understand how frustrating this must have been for you. We want to assure you that we do not engage in any fraudulent practices—we are a legitimate clothing store dedicated to providing comfortable, high-quality apparel and excellent customer service. Our products are shipped to customers worldwide, and we take great pride in operating with transparency and integrity.
Regarding the charge you mentioned, we can confirm that the amount billed always matches the total shown at checkout. We do not overcharge or apply unauthorized fees. After checking our records, we were unable to locate an order under the name provided. To help us investigate this further and resolve the situation for you, could you please reach out to our official customer service team directly at service@jasperbelly.com? They will be able to assist you personally and ensure your concerns are fully addressed.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our brand.
With Kindness,
The jasperbelly‘d Team