If I could give this 0 stars I would. Paid for only the trial version of 1 dollar but was immediately charged 3 more times with the 3rd time being 59.99 tried cancelling but no cancellatio email was s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
If I could give this 0 stars I would. Paid for only the trial version of 1 dollar but was immediately charged 3 more times with the 3rd time being 59.99 tried cancelling but no cancellatio email was s... Voir plus
L'entreprise a répondu
Diese Seite ist eine Mogelpackung !!! Nur eine leere Hülle, kein Inhalt! Wer ein Video sehen will, muss Geld einwerfen! Entweder für eine Reihe von Filmen oder per Film. Kann dadurch extrem teuer werd... Voir plus
L'entreprise a répondu
I have started with a trial version. Becarfull because when accepting for payment they include 2 other site aswel (Deselect these) so pay atttention. Then I could use the site. After th... Voir plus
L'entreprise a répondu
1 Testabo abgeschlossen jedoch wurden 3 berechnet. Sofort alles über jvbill gekündigt und die Seite bestätigte es (keine Bestätigung al E-Mail erhalten). Plötzlich wurde ein voller Monat a... Voir plus
L'entreprise a répondu
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have subscribed to JAVHD many times over the past 10 years, and it has been about a year and a half since my last sub expired. I saw a good deal so I went with is never having trouble before, and i did read the legal mumbo jumbo beforehand. Sign up for full access is what it said on their site, but that is not really true. When i did sign in I noticed the you only now have access to about 45.6%of all content, because the rest is token paid videos on average about $12 per movie or $0.08 per token. Most movies are 150 tokens but there are a few that are 100 tokens =$8.00. But to have membership and only have access to 45% of the content, come on. And i noticed that there are many censored videos now where before there were practically none. JAVHD use to pride it's self on the fact that there videos were not censored, it was their flagship feature, their main selling point, they bragged and boosted about it. Guess that has gone out the window these days as well, And before with a membership you would have access to 5 or 6 other sites on their network, bye bye to that too, there is no network access to anywhere else at all anywhere. I am so disappointed and have buyers remorse. I should have gone with JapanHVD, no censorship at all on any video, you have full access to all videos, and you can even choose a plans that are non recurring for a set time period. Of course I learned all this after wasting my time at JAVHD. JAVHD use to be a fantastic web site, one of the best if not the best. But something happened apparently over the past year and a half because it isn't what it use to be, not even close, and that is very sad, very sad. I will place greed as the culprit, putting them on the down hill slide. Someone made some very bad business choices and it is going to cost them big time, they may not be able to recover from this. Long time veterans of the site (users) are bailing out. I know many who will not be re-upping when their current sub expires, me being one of them.
I already tried contacting your support as you suggested, but I still have not received a response. I only signed up for the $1 trial, but my card was charged $59.99 and an additional $3.
I hope your team can review my account and help resolve this issue soon. I am still waiting for assistance and a possible refund. Thank you.
(User : ajgmf8kbct )
If I could give this 0 stars I would. Paid for only the trial version of 1 dollar but was immediately charged 3 more times with the 3rd time being 59.99 tried cancelling but no cancellatio email was sent and not customer service even though they boast 24/7 customer service. I want a refund.

Réponse : Javhd
(user: a5yri4va4x)
I signed up for a 3-day free trial. However, before the trial period ended, I was immediately charged $60. I was also charged $10 right after clicking on a paid video, even though I never agreed to spend $10 on tokens.
I believe I was deceived. I am requesting a refund of $70 and the immediate cancellation of my membership.

Réponse : Javhd
雖然一開始有被重複收費的問題,但經過多次反應,有得到退款,而且工作人員態度非常良好,一開始我也很生氣,但我知道生氣不能解決問題,所以我嘗試理性溝通,並收集資料,最後得到了退款,由於對方態度十分良好,他請求我在這些網站寫下我的評論,對方叫Sunny,希望這些評論能對你們有幫助👍

Réponse : Javhd
Like some other users, I was charged an unclear fee 70USD and 59.99USD after signing up for a free trial. Really sure, I didn't pay for more any after sign up 3days for trial. I am currently waiting for your response and for this issue to be properly reviewed and resolved.

Réponse : Javhd
Excellent service with high-quality video and prompt technical support. Sometimes there are difficulties canceling a subscription, but refunds are prompt. Overall, the experience is positive and the service is reliable.
The video is very good quality. Technical support is always in touch and responds promptly. Due to inattention when ordering a subscription, I did not cancel some items, and the wrong amount was charged. We quickly sorted it out and the funds were returned to me. Overall, the service leaves a positive impression.
Lost 59.99$ without noitice, just wanna 1$ Trial for one day. Pls refund for me User aheaqkeuj7

Réponse : Javhd
I purchased the Unlimited Access package and deeply regret it. Most videos require additional coins to watch. On top of that, I was offered three trial subscriptions. After researching, I found out these trials must be canceled within 24 hours, otherwise they automatically turn into regular monthly subscriptions.
Following JAVHD’s own instructions, I canceled all subscriptions just 2 hours after purchase. I even received an on-screen confirmation that everything was canceled (luckily I took a screenshot). Despite this, today I discovered that $40 was still charged to my credit card.
In my opinion, JAVHD is a scam and engages in unfair and illegal practices.
username: amr6abrscq

Réponse : Javhd
I have started with a trial version.
Becarfull because when accepting for payment they include 2 other site aswel (Deselect these) so pay atttention.
Then I could use the site.
After the trail I took a 1 month subscription.
Also here pay attention to Deselect the 2 sites.
Cancellation is no problem I could do it very easy.
The search & filter option should be beter. If you search for anal you get trans videos aswel (selection hetro only would be nice) also more filter options, or search with multiple categories.
So the site has hot video
But also work with tokens. But more then enough free movies.
They will get 5 stras if the search/filter options will be better

Réponse : Javhd
User: a7jr8ze8ru
Absolute scam, no options to avoid full payment even if you select trial and then when you cancel it shows an error. I cancelled 15 minutes after authorizing the free trial. Also no help from the so called 24/7 customer support that doesnt is conveniently out. Absolute fraud, now i have to go and speak to my bank and potentially visit a lawyer after this bullshit. Stay away.

Réponse : Javhd
Don't believe in their response, all they want to do is to scam your hard earned money. I registered for 3 days trial, no cross site subcription added (even if you add it, no price display for it) and bam they charged me instantly 59 usd. Customer support does not reply even after 1 day, their customer support phone number is fake, cannot connect to them. Just give yourself a favor and stay away from this site, if you got fraud by them, help reporting this website to take them down and prevent new people from getting fraud by them.
User name: agxpjnp8dp
i just bought 1$ 1 day Trial i used for 15 min and i canceled they why i am being charged for more
username:ag8ag7juw4
Be careful!!! This site is a scammer. It cheat you with $1 for 3 days trial period but once you subscribe they immediately charge you a full month for $54. Also you need to pay for most good contents which they dont tell you bout this on their subscription page. I contact support and they refused to refund me. And dont believe the reply from Javhd to make excuse and blame customers that because we dont cancel subscription in trail period. Why would I upgrade my subscription when my trail period still exists? the automatic upgrade will be charged immediately after you subscribed for trial period and login. You can see many reviews here. Most of them are cheat by JAVHD
This is a fraud website. All the content are ugly. And you have to buy tokens to watch good content. This wasn't made clear while signing up...
Trash site, makes you think you're doing the $1 trial only to charge you $59.99 very I ethical and scummy. Tried to contact for a refund but never received a reply now having to do the hassle of talking to my bank. Just stick to free sites
( My username: afzg3uphwt ) I just signed up for a 1-day trial for $1 on 5/27/2025 and was immediately charged $1 3 times and an additional $59.99 for 1 month ???? (while I only signed up for a 1-day trial for $1) and now it's $62.99 !!! I tried to contact jvbill dot com but there was no response, the registration confirmation email they sent me earlier, I also used it to email them to notify them that I was canceling my membership, but I didn't see them reply. I immediately canceled the package through the website javhd.com less than 1 hour or even less than half an hour from the time I signed up and lost my money, I also contacted them right away. But until now, more than 24 hours have passed, I still haven't received a response from them anywhere!!! blatant scam!!! I'm worried that my card is not secure because the payment step requires me to enter my card information for them to process. I've contacted the bank to block my card to ensure the amount of money in the card. I'm so scared!!!! Stop calling their 24/7 support, JavBill dot Com, even if you wait OVER A DAY for them to reply, they won't respond!!!! Don't listen to the ads about fast, friendly support, they're all scams, if you want I'll take a picture of the time it took to send your support request!!! I STILL HAVEN'T RECEIVED A RESPONSE FROM ANYWHERE JAVHD/JAVBILL ARE SCAMMERS
Got charged 3 times 1$ and full month at the first day . After 14 days trying to charge one more time . Totally scam , stay away
My username is arjmajgv88. I joined membership in Apr for 14.99USD. But I was charged 14.99 USD + 40 EUR in Apr without knowing what this 40 EUR was for. And then I cancelled the membership at the end of Apr but I was charged 40 EUR again. Please explain to me why you charged me 80 EUR.
I am requesting refund for this 80 EUR and please make sure this never happens again.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.