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Javvy Coffee Avis 

5 023
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Javvy has been such a healthy and enjoyable addition to my daily routine. Every flavor I have tried so far (cookie butter, Dubai chocolate, caramel) have been delicious. I have lost weight and am feel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service! I sent an email to customer support after learning that the shaker bottle that came with my order was leaking. They immediately responded and was able to help me promptly. I'm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service is excellent. They answered all my emails in a very timely manner. Did not receive my order. Not their fault. The delivery company messed up. Understandable had to wait a few days be... Voir plus

Noté 4 sur 5 étoiles

My order was returned to sender by the carrier and we aren’t sure why. When javvy was resending the package, one of the flavors I had ordered was unfortunately out of stock so they couldn’t send it ou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Javvy is a convenient, healthy, and zero-compromise alternative to bulky coffee brewing equipment, messy leftover grounds, and gross instant coffees. With Javvy, there’s no need for long prep and brewing time! Simply pour in a drop or two of our flavored concentrate, and you’re good to go!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(5 023)

1 272 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Flavor

The strawberry lemonade refresher is so delicious! It tastes exactly like any regular strawberry lemonade I’ve ever had, but with so many added benefits. I have been using it daily and am excited to try the other flavors. I have already ordered 4 other flavors to try. Shipping was fast and the resealable bags are nice. The powder mixes in very easily and is indeed a clear drink when the froth from mixing settles. There is no chalky taste or thickness at all to the drink. It’s just like drinking a regular lemonade! I love this so much!

11 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

I’m on a GLP1 and it’s hard getting in…

I’m on a GLP1 and it’s hard getting in enough protein daily. This is a fast, easy, and nutritious way to get your protein! Morning, noon, or night, experiment with the flavors, it’s delicious! Caramel is my favorite, and the refreshers are so refreshing!

18 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We love hearing this! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

Really impressed with Javvy Coffee

Really impressed with Javvy Coffee! The coffee tastes great, it's convenient to make, and I love that I can enjoy a good cup without all the hassle. The ordering process was straightforward and everything arrived as expected. I've been enjoying it and having it gives me an awesome post-workout boost!

18 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re thrilled to hear you’re enjoying it! Here’s to many more delicious cups!

Noté 1 sur 5 étoiles

The shipping that Javvy uses is…

The shipping that Javvy uses is horrible GoFo. I have to chase the order down every month because we live in a condo. Which delays my delivery by 5-7 days. As expensive as the product is they are being super cheap with shipping. I am cancelling my subscription. I don’t have time to contact GoFo shipping each time to track down my order and give delivery instructions.

28 juin 2026
Avis spontané
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Réponse de Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Noté 5 sur 5 étoiles

I’m loving my Refreshers this summer

I’m loving my Refreshers this summer! The favors are spot on and the drinks are light and hydrating not heavy and chalky. My orders have been shipped within a day or two of ordering and I’ve been able to amass great pricing within the Javvy site!! My new favorite afternoon boost!!

17 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad you love it! Here’s to many more delicious cups!

Noté 5 sur 5 étoiles

Javvy Protein Coffee

Getting your protein has never been easier…delicious too! I could drink Javvy Caramel protein coffee everyday!

17 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We're so glad you like it! Thanks for making us a part of your routine!

Noté 1 sur 5 étoiles

Customer service is almost nonexistent

Customer service is almost nonexistent. There is no phone number and customer service does not respond via email to the issue within 48 hours as they say most are handled. I received an email from customer service to say of I see the issue I need to pass this to someone else. The issue could have been resolved when the order was originally processing if someone would have handled this issue the first day.

The subscriptions did not send me any reminder email so I could make sure the needed funds were in my account then their solution was to mail it back once I finally receive it.

Regardless of your product, customer service is lacking. Cancelling Javvy. Will never use their products again.

15 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

Firstly, we're sorry to hear that you have not received a reminder email about your renewal. If you do not see that in your inbox, please check your spam folder, as it may have been routed there.

To be clear, our promotions are directly tied to our Subscribe & Save program. This grants you a discounted price, free insured shipping, and a free gift with your purchase. We try to make this as clear as possible before the checkout process on our site.

I can confirm that your subscription has been cancelled and that a specialist has issued you a refund for your latest orders as per your request.

Noté 5 sur 5 étoiles

I love the products

I love the products. They are great tasting and mix well without clumps. Love the variety of flavors and sugar free options.

7 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Noté 1 sur 5 étoiles

Disappointed

Sadly, I never received my order so I cannot do a review on the taste of the product. I was looking forward to this. The shipping is just ridiculous. Customer service answers a day later and the subscription function is terrible. They tried charging me for a subscription when I never received the product and they knew that because she tracked it and it was lost. No they never even offered to send out a new one. They told me I could reorder.
A friend of mine referred me and after this experience they have lost her business as well now.

18 août 2026
Avis spontané
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Réponse de Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Noté 5 sur 5 étoiles

I absolutely love javvy!!

I absolutely love javvy! I am not a big coffee drinker but the flavored coffees are amazing! My favorite is probably white Chocolate Mocha. It gives me that caffeine kick I need in the morning and I am able to knock out 10 grams of the 30 grams I need a day. There are so many different flavors to choose from and if you don’t like coffee you could try the Refreshers that also have 10 grams in one scoop. I highly recommend that everyone at least try it.

16 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

Thanks for sharing the love! Here’s to many more delicious cups!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. My unopened Javvy peach protein drink mix was confiscated by CMH TSA on a recent flight. Ridiculous. When I told Javvy about my loss they refunded my purchase so I can reorder. I don’t know why it triggered the wand alert, but Javvy stepped up and saved the day. CMH TSA 👎👎Javvy customer service 👍👍🙏🙏

11 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

It's expensive but worth it

It's expensive but worth it. It tastes great. I have tried the watermelon raspberry, blueberry pomegranate and strawberry acai. All of them were delicious. It helps me get more protein and hydration without the sugar.

16 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

So happy it’s a hit! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

Love my Javvy coffee protein powder

Love, love my Javvy Dubai chocolate flavored protein coffee. Have even used some of it not merely for iced coffee but also for a delish chocolate Javvy coffee martini!
It’s fantastic

14 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

My rating is not just about the product…

My rating is not about the product but about how customer service took care of me.
I originally bought the coffee because people said that there was no aftertaste like stevia. Being super sensitive to taste, I tried it.
Unfortunately, I cannot drink it, the aftertaste was so bad, I thought I was going to be sick. Now the refresher I got was not as bad and tolerable but the creamer and the coffee were undrinkable to me.
I honestly expected Javvy to tell me “well you opened them so you are stuck with them” but Ky was amazing and refunded my order, advising me to give it to someone else or toss it.
It is rare to find a company that stands by their products and I have to say, I was absolutely in shock when I saw the refund come through.

Thank you Javvy and especially Ky, for making the process easy. I will recommend you all to my friends. Even though I didn’t like the product, the way you handled this situation was above and beyond.

Thank you again!

15 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for trying Javvy!

Noté 4 sur 5 étoiles

Customer service exceptional

I have the French vanilla creamer and was not happy with the very sweet taste so I read the return policy called and didn't agree with AI bot that's another story but I finally got an answer by my customer service rep who throughout this time had checked up with me until this matter was handled with several back and forth emails Thank you Arianne you went above and beyond with your services Thanks again Arianne

2 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for trying Javvy!

Noté 4 sur 5 étoiles

I gave 4 stars because I’ve been a…

I gave 4 stars because I’ve been a monthly customer for 4 years or so now and it tastes great and works great for all in my household; the price has gone up on me since I initially started my monthly subscription. I recently received an empty bottle in my order and I reached out to customer service they got back to me right away and asked for pictures I sent pictures and they are sending me a new bottle right away within two days I’ve gotten my shipping track for the new bottle. Hopefully they don’t go up on price anymore because we enjoy our javvy

12 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

Thank you for great customer service which can be rare these days!

I appreciate customer service and their quick response to address my request and make right a concern I had. Do not hesitate to trust this company.

16 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

Concentrate and Protein Refreshers

I have made a couple purchases over the years. First with the coffee concentrate, which the 3 flavors I tried were excellent but I didn’t drink enough to order more. But I did buy the protein refreshers and holy smokes those are awesome!!! I recently placed an order for 4 more bags and had a minor issue with my order and contacted customer service. The staff that replied were so helpful and kind! The level of service was great and another fact that will have me returning again! Keep up the great work!

15 septembre 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Noté 5 sur 5 étoiles

Quick and easy

Their website is easy to navigate. Their products taste good and are easy to use. I had a small issue reached out and they responded and fixed it right away. I didn't care for a flavor I chose and exchanging it was an easy and quick process!

24 août 2026
Avis spontané
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Réponse de Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

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