Ladies Toilets are always dirty toilet paper stuck to floor ,sanitary bins covered in dust .Stains on carpet ,marks on mirrors .All gym machines should be cleaned after each use for infection control... Voir plus
L'entreprise a répondu
Northumberland Retail Park, Shiremoor, NE27 0FS Newcastle, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ladies Toilets are always dirty toilet paper stuck to floor ,sanitary bins covered in dust .Stains on carpet ,marks on mirrors .All gym machines should be cleaned after each use for infection control... Voir plus
L'entreprise a répondu
JD gym at shiremoor is expensive and just ok. The main negative point is their Audio speaker system for music in so loud. These days everyone got personal headsets and they need to reduce their... Voir plus
L'entreprise a répondu
I joined this gym recently due to 24hr access. It clearly states that the changing rooms availability time , however a real concern from an inconsistency point of view. Finish my work out at 5:20 am k... Voir plus
First time in a real gym in my late 30s, went in with my mate feeling a bit awkward… and honestly, it’s been class. We hit three sessions last week, finishing with a “Push” induction with Ewan — who i... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Northumberland Retail Park, Shiremoor, NE27 0FS, Newcastle, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just a nice please to go everybody very friendly

Réponse de JD Gyms - Newcastle Shiremoor
First time in today was great ...air con ...loads of machines so you not weighting around ....First class

Réponse de JD Gyms - Newcastle Shiremoor
Good range of equipment all available on each visit.

Réponse de JD Gyms - Newcastle Shiremoor
Would benefit from having some quieter times for new members. Also when attending induction classes need to spend more than 8 minutes being shown the whole place.

Réponse de JD Gyms - Newcastle Shiremoor
Gyms great overall best gym I’ve been too in a while. Only thing I could fault is the free weights never being in the right places with there labels 😇

Réponse de JD Gyms - Newcastle Shiremoor
I have been attending this gym for close to a year and, until this incident, had never been informed that wearing Crocs was against the gym’s rules. My issue is not with the rule itself, but with the way it was enforced.
I was approached by a staff member regarding my footwear just as I was about to begin a set. Throughout the conversation, he repeatedly stated that I was breaking the gym’s terms and conditions and mentioned having “20 years of experience” as though that justified the way he was speaking to me. I explained that nobody had ever previously informed me of this rule.
What made the situation more confusing was that I regularly see people wearing high-visibility workwear and other clothing that could also raise questions under the gym’s rules, yet no concerns appear to be raised. If the terms and conditions are going to be enforced, they should be applied consistently to all members.
The most concerning part of the interaction was when the staff member took a photograph of my vehicle registration plate. I found this unnecessary and intimidating for what was ultimately a disagreement about footwear.
I have also attempted to contact the gym multiple times to raise a complaint about this experience, but my calls have gone unanswered.
Rules can be enforced professionally and respectfully. Unfortunately, that was not my experience.
—UPDATE—
It would be respectful if you would respond to the review rather than attempt to get my review taken down. Thanks.

Réponse de JD Gyms - Newcastle Shiremoor
Hello,
I’ve been going to JD Gym Shiremoor for a couple of years now or even longer, and overall I genuinely love the place. It’s in a great location, and the staff and personal trainers are always friendly, approachable, and helpful.
The recent refit was a really positive change overall, although I still can’t get over the vinyl-covered windows. The natural view used to be a real asset to the gym, and I know I’m not the only member who feels that way. Maybe one day the glue will give up and the vinyl will magically fall off! (Just joking.)
The main reason I’m writing this review, however, is the abductor machine. For such a large gym, having only one machine is frustrating, especially as it’s either constantly occupied or out of order.
Today, I finally managed to use it at the end of my session, but while I was exercising, the cable suddenly snapped with a very loud bang. It was genuinely quite scary and could easily have caused an injury. I was told this apparently happens quite often, which is concerning.
I’m writing this review because sometimes online feedback carries more weight than comments made in person. On behalf of many members who use this machine regularly, could something please be done about this issue? We would just love another abductor machine.
Thank you
I wish you all a glorious day
Justyna

Réponse de JD Gyms - Newcastle Shiremoor
Currently at shiremoor only thing that lets it down is the phone signal on your phone trying to get in and out is a nightmare. I need to find the Wi-Fi code for the place of lots of a fantastic gym five stars.

Réponse de JD Gyms - Newcastle Shiremoor

Réponse de JD Gyms - Newcastle Shiremoor
First time in a real gym in my late 30s, went in with my mate feeling a bit awkward… and honestly, it’s been class. We hit three sessions last week, finishing with a “Push” induction with Ewan — who is, without exaggeration, a total legend.

Réponse de JD Gyms - Newcastle Shiremoor
Facilities are all well cleaned and maintained, high quality equipment and friendly staff. Facilities are amazing and theres always room to work out!

Réponse de JD Gyms - Newcastle Shiremoor
Big gym with a big variety of gym equipment but the order one programme didn't work. Only just started so will try the classes out.

Réponse de JD Gyms - Newcastle Shiremoor
Went for the first time on Sunday with my son who goes every day and I really enjoyed it so much bigger than I expected and lots to do also so clean

Réponse de JD Gyms - Newcastle Shiremoor
I’ve had several issues:
1. The internet doesn’t work — the connection is very poor.
2. There are no mats available to work out in the weights area.
3. The hot water in the showers takes a long time to come out, which makes showering very uncomfortable.

Réponse de JD Gyms - Newcastle Shiremoor
Misleading £5 joining fee but reality is you have to sign up for second month at full price

Réponse de JD Gyms - Newcastle Shiremoor
Gym is great, just times of the sauna changing is abit poor, need to be on earlier in morning and later at night as lot of people like late night workouts

Réponse de JD Gyms - Newcastle Shiremoor
In regards to the staff at Newcastle Shiremoor
Absolutely excellent
They need a raise or a bonus !!!

Réponse de JD Gyms - Newcastle Shiremoor
Huge upgrade since I was last a member. Much better lay out. Loads more equipment and all in good working order.

Réponse de JD Gyms - Newcastle Shiremoor
I only started working out here recently after seeing a YouTube review of JD Gyms, and I’m really impressed so far. The range and quality of equipment is excellent, and there’s plenty of variety for different types of training.
My only real concern is the changing room, which is quite small. It can be difficult to get changed comfortably, and with limited space to hang clothes they often end up stuffed into lockers. Because of this, I usually arrive already dressed for the gym, which isn’t ideal in colder weather.
That said, at £30 per month this is something I’m willing to overlook. Especially when compared to my previous gym, which cost £72 per month, the value for money here is hard to beat.

Réponse de JD Gyms - Newcastle Shiremoor
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.