I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Voir plus
Établissement
Changer d'établissementTrimdon Street Retail Park, SR4 6AA Sunderland, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... Voir plus
L'entreprise a répondu
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Voir plus
L'entreprise a répondu
I have been having PT sessions with Levi Brown, and I've noticed a real difference since. He doesn't just recycle workouts, they are personalised to what I'm looking to achieve. He pushes me to get... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de JD Gyms - Sunderland
Écrit par l'entreprise
Coordonnées de contact
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Royaume-Uni
- 1917319829
4,3
Excellent
314 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Back in the area
Back in the area from Canada for a few weeks so taking advatage of JD Gyms again. The membership update was seamless thanks to compentant staff.
Like the atmosphere and size of the facility.
21 août 2024
Réponse de JD Gyms - Sunderland
Hi there
Welcome back and thank you for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
I want to quit
23 juillet 2024
Réponse de JD Gyms - Sunderland
Hello
Thank you for your feedback.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
Very helpful and informative staff
Very helpful and informative staff, special shout out to PT Levi, always ready to answer any questions, go through how to use the machines correctly and general all round fitness guru.
26 juillet 2024
Réponse de JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great gym with top-notch equipment…
Great gym with top-notch equipment and a clean, motivating atmosphere. Friendly staff and a variety of classes make every workout enjoyable and effective. Highly recommend for anyone looking to stay fit and push their limits
20 juillet 2024
Réponse de JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Avarage
Gym and equipments was good. But the changing room toilets and sauna was stinking every time. I never seen any housekeeping staff tho clean it. Very bad odour.
9 juillet 2024
Réponse de JD Gyms - Sunderland
Hi there
Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
far to busy
Unable to work out as it’s far to busy this is down to the times I can attend due to work shifts so I have requested to cancel both mine and my daughter membership as were within 14 days followed the process and had no response
27 mai 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
Combat Sport Equipment/Areas
It would be great if all JD Gyms could install more equipment for combat sport athletes, things like grappling dummies, grappling mat areas, speedbags, kickboxing ring, octagon etc.
31 mai 2024
Avis spontané
Réponse de JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave this review, we are delighted to see the 5 stars ⭐
We appreciate your feedback and will take this on board when planning improvements to our gyms!
Best wishes
The JD Gyms Team 💚
JD is handy to where I live and the…
jD is handy to where I live and the fact that it is open 24/7 is the clincher for me as I have little time to exercise as much as I would like ...around a great place .
21 mai 2024
Réponse de JD Gyms - Sunderland
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Their app is rubbish
The app they have, cannot even generate the QR code properly. I had to ask and wait for the staff at my first time as there is no other way to enter without the qr code. Very frustrated.. I switched to them from puregym and frustrated in the first day..
And the gym itself is not up to the mark,
22 mai 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
gyms not the biggest
gyms not the biggest, could do with more space and shown how to use equipment more.
18 mai 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Lovely gym to go to
Lovely staff , very helpful . And they made me feel very welcome when joining in on classes for the first time
1 mai 2024
Réponse de JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Provide Gym equipments instructors for new comers
Great gym center and nice gym equipments.
There should be an instructor to help new members around the gym to teach them how to use each gym equipments to avoid injuries and damages to gym equipment.
29 avril 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for leaving us a review!
If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch.
Best wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Sunderland
Hi there,
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Easy to access and work out
Really good experience from the smooth entry system to the number of machines available. A well equipped gym. Very clean and attractive surroundings. Changing room was good and especially liked the in house water area.
30 mars 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
Spacious and lots of equipment
Spacious and lots of equipment. Convenient and good parking.
30 mars 2024
Réponse de JD Gyms - Sunderland
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.