JD Gyms - Sunderland Avis 

314
TrustScore 4.5 sur 5

4,3

Trimdon Street Retail Park, SR4 6AA Sunderland, England, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been having PT sessions with Levi Brown, and I've noticed a real difference since. He doesn't just recycle workouts, they are personalised to what I'm looking to achieve. He pushes me to get... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Salle de gym

À propos de JD Gyms - Sunderland

Écrit par l'entreprise

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Coordonnées de contact

  • Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Royaume-Uni

  • 1917319829

4,3

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(314)

4 473 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The gym is 10/10

The gym is 10/10. Great atmosphere, different compared to all other gyms. Great mix of people in there and all at the gym for the right reasons. Staff are lovely the equipment is modern . So pleased I moved to jd gym

29 octobre 2023
Noté 5 sur 5 étoiles

Easy to join and very helpful staff

Easy to join and very helpful staff
Also great facilities throughout the gym
Very clean

24 octobre 2023
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Réponse de JD Gyms - Sunderland

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Noté 2 sur 5 étoiles

The men's changing rooms are totally…

The men's changing rooms are totally unacceptable the smell makes me want to throw up I'm glad I train at the middle of the night so I don't have to use them the equipment is really good staff cart really sat

15 octobre 2023
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Réponse de JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager.

The JD Gyms Team 💚

Noté 1 sur 5 étoiles

Extremely poor maintenance

Ripped equipment, pads for leg extension not changed in 4 months… nothing is changing and the answer is always this same (next week)…

13 octobre 2023
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Réponse de JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager.

The JD Gyms Team 💚

Noté 4 sur 5 étoiles

Overall a good experience

Lots of equipment and space. I've been at a variety of times and have managed to get what I wanted done. I've done a class and loved it. I like the QR code entry and like the idea of the 24hours opening. Only downside is there is a bit of a dodgy smell outside the locker rooms. It seems like it's quite localised to that area (the rest of the gym doesn't have this smell) and seems that they're aware and are trying to resolve it. It genuinely hasn't massively impacted my experience, but would be a nicer experience if this was resolved.

7 octobre 2023
Noté 4 sur 5 étoiles

Fully equipped

20 septembre 2023
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Réponse de JD Gyms - Sunderland

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Noté 2 sur 5 étoiles

Beware if you ever want to leave!

The facilities at JD gym are exactly what you would expect for a gym and they are fairly clean and tidy. If I did not need to cancel (change in circumstances has left me unfortunately too short on time for now and I'm not sure when this will change) this review would be higher.
My advice - if you wish to leave the gym DO NOT follow their cancellation process, just cancel your direct debit. If you are iffy on cancelling direct debits then request to freeze your membership and then apply to cancel before that runs out. Beware that if you do follow their process (as I did) you will find they will rob you of another month's charges before they will cancel your membership. (I requested to end my membership on 1st September and I now find myself as being a member until 17th October despite me telling them I will not be using the gym at all - they took the additional payment for another month on 18th Sept, well after I'd requested to cancel and cited that they require 30 days notice even though I am apparently not on a contract and had I not followed their process I would not have been charged this.)
Personally I find this absolutely shocking customer service and it does mean that when my circumstances do change I will not be rejoining JD.

16 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great atmosphere

Great atmosphere
Clean environment
Friendly staff

14 septembre 2023
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Réponse de JD Gyms - Sunderland

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Noté 5 sur 5 étoiles

It’s a very good gym company with lots…

It’s a very good gym company with lots of good equipments. I feel pumped right now

2 septembre 2023
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Réponse de JD Gyms - Sunderland

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Noté 5 sur 5 étoiles

1st time in a jd gym

1st time in a jd gym and my first interaction with a jd member of staff made me feel welcome and looking forward to my induction. Everything was explained to me and helped me make joining an easy process.

3 septembre 2023
Logo de JD Gyms - Sunderland

Réponse de JD Gyms - Sunderland

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Noté 2 sur 5 étoiles

Nowhere to get changed into gym clothes

Finished work at 1am went to train at 2am but noticed there was no changing rooms to get changed out of my work clothes so had to leave. A place to get changed and maybe showers in between 12-5am would be perfect for me as my shifts I don’t finish till after 12am

30 août 2023
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Réponse de JD Gyms - Sunderland

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Sunderland, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps! The JD Gyms Team 💚

Noté 3 sur 5 étoiles

Great facility.. strange smell

Great facility, but strange smell in men’s changing room … is it just the men overdosing on lynx ?

1 septembre 2023
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Réponse de JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk

The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Great gym

Great gym. I go during quiet times so it's relaxed. Good choice of machines and plenty of them. As I say I go when it's quiet so never have a problem. Also the changing rooms are great showers are clean and tidy and a fabulous sauna👍

8 août 2023
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Réponse de JD Gyms - Sunderland

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Great experience so far at JD Gyms…

My experience so far at JD Gyms Sunderland has been great.
All machines are working great, and the staff here are ever ready to assist you.
So far, it's been great and I hope it stays that way.

30 juillet 2023
Logo de JD Gyms - Sunderland

Réponse de JD Gyms - Sunderland

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Noté 3 sur 5 étoiles

People not putting weights away &…

People not putting weights away & sitting on machines texting while your waiting to use machine

2 août 2023
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Réponse de JD Gyms - Sunderland

Thanks for taking the time to leave this review.

If you notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further.

The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Excellent gym

Excellent facilities, friendly people and lots of machinery and also a sauna

26 juillet 2023
Logo de JD Gyms - Sunderland

Réponse de JD Gyms - Sunderland

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Good stuff!

Very well thought through workout. Timely advice from knowledgeable and polite instructor. Very happy!

22 juillet 2023
Logo de JD Gyms - Sunderland

Réponse de JD Gyms - Sunderland

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

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