I actually ordered these on Wednesday for my mums bday on Sunday, they arrived on Saturday thank god she loved them they look even better in real life greattttt shoes
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went on to order a Sherpa jacket & grab 2 other items while I was checking out, they cancelled my Sherpa jacket because they had no stock. I wouldn’t have bought anything if I wasn’t getting that ja... Voir plus
L'entreprise a répondu
Prompt delivery. Pleased with quality. The garment washed & dried well, kept it's shape & colour. Overall pleased with purchase. Like the discounts & specials too.
Happy with my shoes. I purchased them online, but needed to size up. This can only be done instore, which was fine but a bit of a faff (needed some particular code I couldn't find easily) and they did... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
JD Sports is the world’s leading sports fashion retailer, connecting consumers with the biggest brands, latest products and most influential trends shaping youth culture today. With an extensive range of footwear, apparel and accessories across men’s, women’s and kids’, JD offers a curated mix of the best global sports fashion trends alongside hundreds of exclusive products available Only At JD. Our range highlights the best products from our global key account partners, including Nike, Jordan, adidas, ASICS, New Balance, On, Hoodrich and many more. Driven by our global Forever Forward mindset, JD sits at the intersection of sport, fashion and culture, inspiring the next generation through authentic brand partnerships, premium retail experiences and a commitment to staying ahead of what’s next. From major cities to local communities, JD continues to power youth culture on every corner of the world.
Coordonnées de contact
Nouvelle-Zélande
- +64 3 661 4855
- customercare@jdsports.co.nz
- jdsports.co.nz
4,3
Excellent
739 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service very fast delivery and…
Great service very fast delivery and good quality Thank you so much for being great
5 août 2026
Great love that I'm am kept updated on…
Great love that I'm am kept updated on my purchases
5 août 2026
Nice quick service 🙏🏻🙏🏻
5 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de JD Sports New Zealand
Sorry about the way your order was received. One of our agents will look into this further and reach out to you directly.
Team JD
Réponse de JD Sports New Zealand
Sorry for the inconvenience, I've just had a look in to this and it's only for 1 item.
If you have another order number if you can please reach out to our customer service team directly.
Team JD
Great choice and availability
Great choice and availability, great sale items and incredibly fast delivery.
28 juillet 2026
I always have a great experience with…
I always have a great experience with JD Sports 🤏🏽🤏🏽
29 juillet 2026
Terrible Customer Service and Zero Supportremely disappointing…
I’ve had an extremely disappointing experience with JD Sports and will not be purchasing from them again.
After placing my order, I received the confirmation and immediately realised the shipping address was wrong due to a system error. I went online to use the chat support, and even though it showed I was within customer support hours, I was only met with a bot and had to lodge a support ticket.
The following morning, I called JD Sports to try and fix the issue. I was told nothing could be done because the order was “already in the packaging stage” — even though it had not yet been dispatched. No real solutions were offered. I was told I would either need to wait for the parcel to become undeliverable and be returned, or try to redirect it myself through NZ Post.
2 days later, I received an email in response to the online support ticket I had lodged, asking for basic order details. I provided the information straight away, but after that, I heard nothing further from JD Sports.
Because of their error, I had to spend my own time trying to fix the problem. I made six or seven calls to NZ Post, each lasting more than 30 minutes, just to get the parcel delivered. JD Sports offered no assistance, no follow‑up, and no ownership of the issue.
The entire situation was caused by JD Sports’ system, yet I was left to deal with the consequences myself. The lack of support, communication, and responsibility was unacceptable.
I’m grateful I eventually managed to resolve the delivery through NZ Post, but the amount of stress and wasted time was unreasonable. Based on this experience, I will never buy from JD Sports again.
3 août 2026
quick delivery and easy to deal with
29 juillet 2026
Customer experience
Although one of my purchase was cancelled without explanation I’m still happy with my purchased . Not so much with the product size. I thought medium is a good size but it’s too big for me.
29 juillet 2026
I ordered some present for my son.i ve…
I ordered some present for my son.i ve got delivered a differente item so i send it back and was waiting to get my order delivered. Which never came so i soend time shopping online then the shop nade a mistake so i had to rush to a shop to purchase birthday present no apologise or news from the shop .
I won t bother try again to order there.
5 août 2026
Réponse de JD Sports New Zealand
So sorry this has happened. I’ll notify our team so they can expedite the refund due to the inconvenience caused.
If there’s anything else I can help with, please let me know.
Thanks,
Team JD
THE DELIVERY
4 août 2026
I love JD's especially Manukau store
I love JD's especially Manukau store, the staff are ALWAYS friendly and helpful, and if you go on just the right day they have really great sales
4 août 2026
Delivery takes long
I ordered the product on the 2nd of August it is now the the 12th, and still yet to see my shoes.
3 août 2026
Réponse de JD Sports New Zealand
We’re sorry to hear you’re still waiting for your shoes. We completely understand how frustrating this must be. Our customer care team has sent you an email so we can look into your order and assist you further. We appreciate your patience and hope to get this sorted for you soon.
Team JD
Always a pleasure to deal with
Always a pleasure to deal with . Customer service is so good !
28 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.