Jeanalexandra Avis 

10
•
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Founded in 2026, Jean Alexandra is a small family-run online jeweller, specialising in Antique, Vintage and Pre-loved Fine Jewellery rings. We use our Instagram account @JeanAlexandrajewels to share our passion for gemology, natural gemstones and diamonds and the sustainability and value benefits of buying pre-loved.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(10)

10 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

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Noté 5 sur 5 étoiles

Amazing selection and impeccable customer support!

Jean was so kind and responsive throughout the process. She provided detailed pictures and information before I made the purchase, answering all my questions. My order was delivered quickly and safely. I love my ring and her impeccable jewelry selection! Higly recommended!

29 septembre 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for the lovely and kind review. I was thinking of you this weekend, recieving your ring after a long wait- waiting for jewellery is the worst type of waiting! So so pleased that you love it ❤️

Noté 5 sur 5 étoiles

Beautiful five stone ring and excellent service

I had such a lovely experience buying from Jean Alexandra. The whole purchase was smooth and straightforward, and my ring was posted out really quickly. I absolutely love it! This was my first purchase, but it definitely won’t be my last. Highly recommend! Thank you x

24 août 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for taking the time to write such a lovely review. I am thrilled that your absolutely stunning ring found its perfect home 💕

Noté 5 sur 5 étoiles

First class customer service

From the moment I first messaged Jean about the ring, she was incredibly helpful and responsive. She sent me plenty of photos and videos so I could see every detail, and she was never pushy. She also gave me other options in case the ring wasn't quite right for me and even offered a refund if I wasn't completely happy, which gave me so much confidence in my purchase.
Buying from Jean was an absolute pleasure from start to finish. Her customer service is outstanding, and I wouldn't hesitate to buy from her again. I highly recommend her to anyone looking for a trustworthy and genuine seller.

5 août 2026
Avis spontané
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Réponse de Jeanalexandra

Dear L,
Thank you so much for your lovely review and placing your trust in our small business for this important purchase. I am so delighted that you love your ring!

Noté 5 sur 5 étoiles

1.5ct Trilogy ring- So stunning!

I have had a fantastic experience buying my updated engagement ring with Jean. She was so communicative when I had questions about resizing and just generally lovely to chat too! The ring was shipped so quickly, from purchase to on my finger took 2 and a half days. I cannot fault this company, I have recommended to others and will continue to do so. I can't wait to buy my next piece of jewellery from Jean. Thank you so much! Rebecca

21 juillet 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for this lovely review, for being such a pleasure to chat with and above all for trusting me with such an important purchase. I'm so delighted that this particularly beautiful ring has gone to such a good home.
All the very best.
Jean

Noté 5 sur 5 étoiles

Amazing

Jean made the process of buying my ring so easy. She was so lovely and when I contacted her before hand regarding some question I had she was quick to answer and her knowledge was flawless. The timing of delivery was quick. I honestly couldn’t recommend Jean Alexander more!

18 juillet 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for your lovely words! It really means so much that you took the time to write a review, thank you! I am so delighted that you love your ring.
Best wishes,
Jean

Noté 5 sur 5 étoiles

Great service and gorgeous ring

Jean has been very reactive and supportive during the entire process, answering my questions, being accommodating and giving me the time to make my decision. The ring is gorgeous and would definitely recommend Jean Alexandra to anyone looking for vintage rings.
Thank you Jean for making this purchase smooth and friendly!

4 juin 2026
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Réponse de Jeanalexandra

Thank you so much for your kind review. It really means the world that you took the time to write one and is very much appreciated. I am absolutely delighted that you love the ring . Thank you so much for trusting me with this important purchase. All the best , Jean.

Noté 5 sur 5 étoiles

Something for everyone

A very beautiful collection of rings with lots of colour and sparkle.

3 juin 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for your kind words!

Noté 5 sur 5 étoiles

Delighted with beautiful ring

Delighted with beautiful ring. Everything as promised. Great service

6 juin 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you very much for your kind review! Very glad you are happy with your purchase.

Noté 5 sur 5 étoiles

Perfect service

I asked Jean Alexandra if they could help finding an eternity ring for my wife.

She came back with the perfect piece, with almost identical colour and size matching and at a super price!

Amazing service throughout and I wouldn’t hesitate to use her for our next piece of special jewellery!

22 mai 2026
Avis spontané
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Réponse de Jeanalexandra

Thank you so much for your kind review! It was a pleasure working with you. We ador sourcing specific rings for our clients.

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