Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
L'entreprise a répondu
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Voir plus
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Coordonnées de contact
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Etats-Unis
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
They were out of stock on the requested…
They were out of stock on the requested item but they were able to outsource and still get it to me. My only other option was to cancel my order. Great service.
16 février 2022
Good price and websight was easy to use
14 février 2022
Your system is very user friendly
Your system is very user friendly, and i was able to place the order quick and easy.
31 janvier 2022
Easy to order
Easy to order, answered questions quickly and received the ordered material very fast.
27 janvier 2022
Your chat box says "We reply…
Your chat box says "We reply immediately". I waited apx 30 minutes and received no response.
13 janvier 2022
Awesome Service!
29 décembre 2021
The shipping before ordering was…
The shipping before ordering was $19.22 then $24.60 when I placed the order.
I hope the product will be fine .Maybe someone will find this helpful.
27 décembre 2021
Réponse de JEM SECURITY
Hello Laurentiu, thank you for your contact. Is it possible that you changed the ship to location before completing the order? Different locations will have different charges. Please let us know if there is anything else we can do.
Website was easy to use and the prices…
Website was easy to use and the prices were in line with other suppliers on the market. Free shipping is always nice and the estimated time to ship was very favorable.
9 décembre 2021
Was awesome per usual
9 décembre 2021
I called about a part at close of…
I called about a part at close of business and told my sales person I would be ordering the following morning. They went up on the price overnight by $25.00
8 décembre 2021
Réponse de JEM SECURITY
Hello Chris, we are checking our system to see if there was any price adjustment for this product in the last few days. I've also sent you an update about your order by email.
The checkout process was a bit…
The checkout process was a bit confusing.
If you don't want to use Pay pal you should be able to check out without going through ALL the extra steps to check out.
2 décembre 2021
Very Pleased with Service
Very Pleased with stock, shipping time, and quality. Website is easy to use, and we like being able to buy direct without all of the extra steps.
1 décembre 2021
Shipping
Shipping was too much. $20 for a piece of plastic that weighs less than 1 pound is pretty ridiculous
1 décembre 2021
Réponse de JEM SECURITY
Hello Brandon.
Thank you for your order with JEM Security. I’m contacting you to let you know that your order was already shipped, under tracking number 286895676791.
Regarding the shipping cost, I was able to waive it partially for you. If you need anything else, just let us know.
I called your website to ask about…
I called your website to ask about availability and the salesman quoted 2 in stock. I immediately placed order and it says backorder???
The customer Service is outstanding! They followed up immediately and I received the correct part within 2 days of ordering!!!
I will definitely use JEM again!!!
24 novembre 2021
Réponse de JEM SECURITY
Hello Larry,
I apologize for this misunderstanding. We actually have the parts in stock and we are doing our best to get this order out for you today. You should have a tracking number for it between today and Monday.
Please let us know if there is anything else we can do for you.
Quick and easy to process the order.
24 novembre 2021
Came on time!
21 novembre 2021
I DO NOT WANT EMAILS THAT DO NOT PERTAIN…
I DO NOT WANT EMAILS THA DO NOT PERTAIN TO A ORDER I HAVE PLACED
19 novembre 2021
Réponse de JEM SECURITY
Hello Carol,
Thank you for your contact. We already removed your email from our email marketing list, so you shouldn't receive any emails that are not concerning your order. You can also click the "unsubscribe" link, to be automatically removed from our email marketing list.
Your order will be shipped today. Please let us know if there is anything else we can help you with.
Thank you,
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