Jenny Juice Avis 

520
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Really poor communication and service. Items took over 2 weeks to dispatch (and only after chasing) upon receiving, items were missing. No pre-warning that items were missing from the parcel, just a... Voir plus

Noté 1 sur 5 étoiles

I ordered some leggings in November. Got a notification that my order was being processed, then... nothing. I've emailed, but no response. Seems to be a common occurrence now. So disappointed because... Voir plus

Noté 5 sur 5 étoiles

Very pleased with my order. Products were exactly as pictured. Had lots of bits and bobs from Jenny Juice over the years, never disappointed, exceptionally good value. The same or similar styled pr... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic leggings, beautiful designs and the softest and most comfortable material. As soon as I put them on, it felt like a lovely soft hug. Immediately made another order when I saw a fe... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Bijouterie fantaisie
  4. Boutique d'accessoires de mode

Écrit par l'entreprise

Quirky jewellery & fun fashion. Unique & exciting clothing at great low prices. Free tracked delivery over £30.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

520 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(520)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Jenny Juice!

I love Jenny Juice!! I now have 5 dresses. I love the designs and the fabric feels great. Bonus with the new dresses I purchased they have pockets 😁. I have had several people asking me where I get my awesome dresses from. Great value for money and the jewellery is really cool too.

12 septembre 2023
Noté 1 sur 5 étoiles

Absolutely shocking company

Absolutely shocking company. Made an order and got 24 hour tracked delivery. No tracking provided and gave them 2 weeks to show up and nothing. Have tried emailing several times, messaging on Facebook and commenting and not a single reply over a month and a half later so have basically been robbed. Avoid avoid avoid.

1 août 2023
Avis spontané
Noté 1 sur 5 étoiles

This lady is a scammer

This lady is a scammer. Takes you're money and no items come. She ignores all emails and messages. I was lucky I paid with PayPal and they refunded me right away. Must be well known to then by the looks of it.

12 septembre 2023
Noté 1 sur 5 étoiles

Absolutely terrible

Absolutely terrible. My order didn’t arrive. I have tried to contact by email 4 times with no response at all. Appalling

14 août 2023
Noté 5 sur 5 étoiles

Issue solved 😁 great items great quality

This is an amendment of the below review.
Unbeknown to myself until today the item missing from my order had been refunded already. So the problem was sorted and I will definitely be ordering from them again as soon as what I want are back in stock 😁

Ordered 2 dresses and 2 pairs of earrings. Sadly 1 pair of earrings was missing. Have messaged them lots on the contact us page, on Facebook messenger and via the web help link that came up and sadly no reply. Also the website wouldn’t allow me to create and account and have no look sorting that issue either.
I’m truly upset as the dresses are so soft and gorgeous and the earrings that came are excellent quality.
I really hope my issues get sorted as they have other stuff I’m interested in but as of this moment I can’t give a better score. It also amused me that a review link can come but no reply to my emails. 🤔🤔

30 août 2023
Noté 1 sur 5 étoiles

Awful! Missing items, no customer service response.

Package received and most of my order wasn’t in there. Have messaged the company and emailed. I haven’t received a response. I haven’t received a refund or the rest of my order. My daughter is gutted as it was all for her.

31 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Missing items from July!

Placed an order back in July. 2 items were missing. Have tried contacting them several times and have been completely ignored..by the looks of things, this is a regular occurrence. I'm now out of pocket by £20...so they e basically stolen from me. If you can't deal with Customer service, you shouldn't have a company!

18 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Appalling customer service

Appalling customer service. I ordered some leggings via a 24hr tracked service. After giving them a week to turn up, I tried contacting JJ via all channels, email, social media etc. No reply whatsoever. I had to go to my bank to get my money back which I did successfully. How they're still in business is beyond me. They're shocking

20 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Could have been great, but ended up rubbish

Started off great for the first few orders I placed and for that they would have received 5 stars. However, my most recent order (end of July) was a complete and utter shambles. As others have mentioned in similar reviews, their customer service is non-existent. The owner simply doesn’t bother to communicate no matter how many messages you send. I pre-ordered a pair of gonk leggings, they ended up sending me a camper van pair. So as there was no response, which I think is extremely rude and bad business practice on the side of the owner, I put in a PayPal claim which was just granted in my favour. So although I really wanted the gonk leggings, I won’t try and reorder, I’ll sell on the camper van ones and stick to my other leggings supplier who are a great deal more reliable. It’s a shame as this seller had some really nice leggings, but now she’s lost any further business from me!

27 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Very Poor Customer Service

I placed an order in the sale. 2 items were missing. I have emailed on multiple emails, used their contact us form etc. Tried social media, cannot get a response from anyone. Raised a case through clearpay but they still haven't responded. Their customer service is basically non existent and I am extremely disappointed. This is my first order and I will not be ordering from them again.

2 août 2023
Avis spontané

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