Fantastic company who have saved me both a lot of time and stress. They have taken care of everything for me at no added cost and secured me rates that no one else could offer elsewhere. Would recomme... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Fantastic company who have saved me both a lot of time and stress. They have taken care of everything for me at no added cost and secured me rates that no one else could offer elsewhere. Would recomme... Voir plus
L'entreprise a répondu
Nothing but positive words for jewel. What a treasure my account manager Josh is, I have had nothing but grief from SSE before I transferred to jewel and he's helped me sort out all the issues to ena... Voir plus
L'entreprise a répondu
I agree with other customers who transferred to save money. Terrible service, I've had to keep checking our bills to ensure we're not over paying. No clear explanation as to why bills are higher than... Voir plus
Was a bit sceptical at first but have had a positive experience throughout the transfer and once my account was open. Madison has been nothing but helpful and I would recommend Jewel Energy.
L'entreprise a répondu
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic company who have saved me both a lot of time and stress. They have taken care of everything for me at no added cost and secured me rates that no one else could offer elsewhere. Would recommend 100% to anyone in a similar position to myself.

Réponse de Jewel Energy
Been with Jewel for 2 years now and they’ve been brilliant, got me the best rates back to back years. Thanks

Réponse de Jewel Energy
Was a bit sceptical at first but have had a positive experience throughout the transfer and once my account was open. Madison has been nothing but helpful and I would recommend Jewel Energy.

Réponse de Jewel Energy
Nothing but positive words for jewel. What a treasure my account manager Josh is, I have had nothing but grief from SSE before I transferred to jewel and he's helped me sort out all the issues to enable me to some run my business rather than waste my previous time having to deal with incompetent suppliers. Can't recommend enough

Réponse de Jewel Energy
I have been with jewel for over a year now. There are no long hold times when I want to call in with a read, bills are clear and my account manager is always helpful with a personal service

Réponse de Jewel Energy
Excellent transition to Jewel Energy! Since moving over to Jewel Energy I was allocated a personal account manager who has ensured my account has been well looked after since the start of my contract. I can’t express how smooth and effortless the whole process was and they even resolved issues I was experiencing with my meter. I was so impressed by having someone to contact on hand when I needed them. Customer service is definitely something they pride themselves on and I’m not shocked. I would definitely recommend Jewel Energy to other business owners as I found things have been running seamlessly since joining and it’s a big weight lifted off me.

Réponse de Jewel Energy
I agree with other customers who transferred to save money. Terrible service, I've had to keep checking our bills to ensure we're not over paying. No clear explanation as to why bills are higher than my previous company, even though I was assured I would be saving money. I would not recommend using Jewel as a small business.
Shocking service said i would save money on our electricity bills at the pub however it's costing more and they are taking money out of the bank without notice saying they posted the correspondence when everything else is emailed totally unacceptable. Shocking company would definitely not recommend them 🤬

Réponse de Jewel Energy
Having been promised a saving on our current electricity rates, we are still paying the same unit rate and standing charge as we were under our previous supplier. Not only that, having always paid my electricity bills by Direct Debit I have never missed a payment in over 11 1/2 years of trading but since moving to Jewel Energy I have received two 'red letters' due to bills not being paid by Jewel. I would not recommend at all, AVOID!!

Réponse de Jewel Energy
I recently worked with Josh to transfer my energy accounts from Yuenergy to Jewel, and it was a great experience. He made the process quick and easy, always available to answer my questions. I appreciate his professionalism and dedication. Highly recommend!

Réponse de Jewel Energy
Had a slight issue with a bill so i rang up and got put through to owen. explained what had happened and he quickly resolved my issue. gave me a full rebill of my account within the hour and it was spot on. i remember going to my old supplier asking for a rebill and it would take about a week! cant thank them enough and not had a bad experience yet.

Réponse de Jewel Energy
Fantastic service, everything done as promised and would recommend👍🏽

Réponse de Jewel Energy
Jewel took care of the complete transfer process for on of my new business energy supplies. Both Owen and Josh have beens on hand to answer any questions. Supplies now been transferred and so far, so good!

Réponse de Jewel Energy
Just a update on my previous review this incompetent company took the electricity contract of one of my pub's recently and now I have got the previous suppliers debt collection agency on my back saying the account is still in there name and the bill hasn't been paid. I have been in business many years and have never received such poor and amateurish service and will never use or recommend this shower again
Owen has been really helpful since we moved to Jewel, moving to them was really straight forward and we are happy with how it went

Réponse de Jewel Energy
Really happy with the switch. Provided immediate savings before the end of current contract.

Réponse de Jewel Energy
The switch was really straight forward, they took care of everything for me. More than happy with everything so far!

Réponse de Jewel Energy
I’ve been with Jewel Energy now for three months and it has been a simple switch after offering me the best rates I could find and meaning I don’t have to deal with brokers.
It’s really easy to get in contact as I have a direct account manager, who called me to introduce himself when I signed up, so I don’t have to sit on hold for hours like I had to do with my previous supplier. Many thanks to Josh and Owen who have answered any questions I have had since moving over.

Réponse de Jewel Energy
I have to say I was a little dubious when I decided to use Jewel, as my experience with anything to do with energy consultants previously has not been Good. I can not recommend the guys at Jewel enough. They do what they say they are going to and more! Thanks guys!

Réponse de Jewel Energy
Excellent service and reduced my current rates by 8% untill the end of our current deal so very pleased!!

Réponse de Jewel Energy
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.