Jian London Avis 

Nice Bracelet at a reasonable price. Delivery was fast and communication throughout was excellent.

Great service easy to order items which arrived promptly. Item was as described. Prices are reasonable. Highly recommend.

Ordered earrings, perfect product, speedy delivery with great communication and great service.
Thanks

Ordered item on Monday, received it on Tuesday. Very pleased with the order but what service!!

Excellent customer service,very professional,beautiful brooch unfortunately too large for my wife who is quite dainty,I would not hesitate to use this company again. Thanks again customer service.

I brought a ring, the service was fantastic, kept updated throughout

Fantastic bracelet looks amazing and the making of this bespoke bracelet is amazing. Great communication and staff who keeps you informed every step of the way and if you feel the need to contact them you'll always get a reply. I can't praise this company enough I highly recommend Jian and thank you all that was involved with the bracelet 👌🫶

Great 1st time purchase experience. Ordered at 4pm, delivered next day. Bracelet looks great and am sure will be received very well!

The ear rings look beautiful and my daughter likes them. The delivery is timely. Thanks.

This was just what i was looking for, it was a good price and delivery could not have better.

Excellent bracelet and excellent service /delivery

Good delivery time, the ring we bought for my sons 18th was a silver ring with a black onyx. Would definitely use this company again.

Quality item at reasonable price
Company exchanged item ordered by me in error by return of post
Great service
Will buy from them again

I bought an emerald eternity tennis bracelet for my wife on our Golden Wedding anniversary. Unfortunately it was an inch too short to fit.
I returned it to Jian requesting a longer bracelet. I rang Jian and they were extremely accommodating and on receipt of my return, they sent out the longer bracelet.
This was received the next day.
My wife is delighted and loves her bracelet.
Well done Jian. Excellent product and service.

Gordon

Got a vermeil bracelet off the website which turned up on time and beautiful. After one wear the gold started to come off. After a few wears the clasp is not even silver, you can see the brass underneath. The links are also starting to rust. For a company that claims to make premier jewellery, I am externally disappointed and have never had this before when ordering vermeil coated jewellery. After contacting them, they are refusing to give me a refund even after offering to return the faulty item. Do not use.

Ordered a beautiful ring which I wanted to remind me of my mum. The lovely thing is you get a free silver one to make sure it’s the correct size. When they sent my gold one it was too small. I sent it back and have received another one which is also too small. I’m very disappointed and will not be using them again. I will now take it to a proper jewellers to get it put to the correct size

Easy to follow excellent service tracking available

Easy to order prices good looks great on wife’s arm very pleased with purchase 😃

We had a problem with the catch and a link however jian replaced it immediately and we’re very pleased with it can’t thank them enough

Ordered a less expensive peridot necklace as was a bit wary of buying online and didn't want to take too much of a chance.
My order was delivered less than 24 hours later, and I'm delighted with the quality for the price. Perfectly matched the image on the website.
Kept informed of my order progress from initial order to delivery - nice touch.
Will definitely be confident to order more pricey pieces from in the future.
Thank you, online shopping as it should be done.