I would like to say kudos to the JN Money Transfer Team at the Elephant Park branch for their consistency and professionalism when dealing with my affairs. I would also like to highlight the fact... Voir plus
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Although I’ve had some bad experiences, I’ve found the staff here in the UK and in Jamaica willing to do what’s necessary to resolve my problems as expeditiously as possible. I have also found that th... Voir plus
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I’ve been here twice, once to send a parcel via DHL, again to correct the errors they made the first time around. There’s always a wait with no adequate space or seating for customers. Whether you’re... Voir plus
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I always experience a swift service. The app is straightforward and hassle free.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Coordonnées de contact
Walworth Road 135, SE17 1RW, London, England, Royaume-Uni
- 0207-708-6951
4,1
Bien
31 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great customer service
23 novembre 2022
Réponse de JN Money - Elephant Park
Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review.
Poor service and experience
I’ve been here twice, once to send a parcel via DHL, again to correct the errors they made the first time around. There’s always a wait with no adequate space or seating for customers. Whether you’re sending a parcel or money or paying a bill, it seems to take a very long time. One woman looks like she has an idea of what to do but the other workers seem to lack the basic training to do the very tasks that this location advertises. Better customer service and better training is needed.
14 novembre 2022
Avis spontané
Réponse de JN Money - Elephant Park
Dear Valued Customer, Thanks for bringing this to our attention. We are looking into this issue and hope to resolve it promptly and accurately. Can you please share additional information to aid with our internal checks: Location visited, Type of transaction completed, email address or contact number. Looking forward to hearing from you.
It’s was good
7 août 2022
Réponse de JN Money - Elephant Park
Dear Valued Customer, Thanks for sharing this awesome review. We remain committed to providing the best service to you and all our customers.
Happy with the service.
I sent funds to Jamaica, however due to an error the funds could not be collected. I called to report the matter and,I was very pleased with the speed, effiecency and professionalism of the staff.
19 juillet 2022
Réponse de JN Money - Elephant Park
Dear valued customer, Thanks for sharing your positive feedback, we pride ourselves on creating the best possible experience for you and all our customers.
Réponse de JN Money - Elephant Park
Dear Valued Customer, Thanks for your positive feedback.
Excellent customer service
6 mai 2022
Avis spontané
Réponse de JN Money - Elephant Park
Dear Valued Customer,
We are glad to hear that you had a good experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!
Excellent service 👏
6 mai 2022
Avis spontané
Réponse de JN Money - Elephant Park
Dear Valued Customer,
We are glad to hear that you had a good experience, thanks for leaving a good review. Our aim is to continue to provide excellent service to you and all our customers. Thanks again!
Good service
23 février 2022
Réponse de JN Money - Elephant Park
Good evening Mr Fenton
Thank you so much for your 5-star review! We will share this with the Branch team to let them know to keep up the amazing work.
Patrick
Digital Sales & Marketing Officer
Online support
Receiver had issues , online support was very helpful and they were able to correct the issue. Had a great experience dealing with them
7 décembre 2021
Brilliant but need a little improvement
Brilliant but need a little improvement would definitely recommend to others
22 novembre 2021
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