Sprout Health Avis 36

TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I had a question about the costs before signing up, and they got back to me of what I’d be paying in the coming months. Everything was explained really well, and I appreciate how transparent they ar... Voir plus

Noté 5 sur 5 étoiles

This business means "business" when it comes to supporting its customers. I received quick, honest feedback to every question I had. After a lot of research, I chose them, and I have never regretted i... Voir plus

Noté 4 sur 5 étoiles

I have not received my first order yet, but I have received prompt responses to my email questions. Kara has been very responsive to my messages. I am hopeful this will be my experience moving forward... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is my second month @ sprout. My first month was everything I expected. My second order / month is very disappointing as the 1st injection of my 2nd month is due today and although I was charged f... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 5 sur 5 étoiles

A Trustworthy Choice

This business means "business" when it comes to supporting its customers. I received quick, honest feedback to every question I had. After a lot of research, I chose them, and I have never regretted it. The product itself is effective, and isn't that what we're all looking for? I had great results, and I never felt sick or weak. It's a great company, and, as far as I'm concerned, a very trustworthy one.

10 février 2026
Avis spontané
Noté 4 sur 5 étoiles

I had a question about the costs before…

I had a question about the costs before signing up, and they got back to me of what I’d be paying in the coming months. Everything was explained really well, and I appreciate how transparent they are.

I haven’t received my medication yet, so it's 4 stars for now—will update once I’ve tried it.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company
Response time via email and text was quick and swiftly resolved to up my medication
Don is an outstanding team member 👏 a pleasure to work with

26 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you so much for the kind words! We’re thrilled to hear you had such a smooth experience and that we could quickly get your medication adjusted.

We’ll be sure to pass your praise along to Don— He’ll be so happy to hear he made a difference for you. We look forward to continuing to support you on your journey!

Noté 4 sur 5 étoiles

I have not received my first order yet

I have not received my first order yet, but I have received prompt responses to my email questions. Kara has been very responsive to my messages. I am hopeful this will be my experience moving forward.

27 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi there! Thank you so much for your honest feedback. As a growing company, we are truly dedicated to providing exceptional service and constantly raising the bar. We’re so happy to have you as part of our community—please never hesitate to reach out if there’s anything we can do for you!

Noté 1 sur 5 étoiles

Why Didn't I Get My Prescription????

This is my second month @ sprout. My first month was everything I expected. My second order / month is very disappointing as the 1st injection of my 2nd month is due today and although I was charged for it 7 days ago, my prescription has yet to ship. I have sent 4 emails and have not gotten any response from the support team with answers about why my prescription is not here or when I will get it.

24 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you for reaching out. I’ve reviewed your account and noticed that you completed your medical questionnaire on April 17.

Once the questionnaire is submitted, it typically takes 3–5 business days for our medical team to review and approve it. Your delivery will be processed and shipped shortly after that approval is finalized.

In the meantime, you can track your progress through your patient portal here: https://patient.mdintegrations.com/login/

If you have any other questions, please feel free to reach back out. We’re happy to help!

Noté 5 sur 5 étoiles

My credit card was hacked so I needed…

My credit card was hacked so I needed to add a different payment method. Getting past the AI chat bot was annoying (but that's everywhere). Once I got to a person, I could not have been happier. Kara was very helpful, followed up and was just great all around.

20 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you for sharing your experience. We’re sorry to hear about the payment issue, but glad we were able to help and provide great support. We strive to make every experience as smooth as possible and truly appreciate your feedback.

Noté 5 sur 5 étoiles

Weight loss

I have been using Sprout for 2 months, I really had just 10 pounds to lose. The Sprout site was easy to use they took an assessment prior to prescribing the medication meds were sent promptly and in perfect condition.The medication worked great with no issues or side affects. This program was simple and can cancel at any time which is great.

15 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Leslie! Thank you so much for sharing your journey with us. We are thrilled to hear you reached your 10-pound goal and that the process was smooth from start to finish. Knowing the medication arrived safely and worked well for you makes our day.

Congratulations on your success, and thank you for being part of the Sprout family!

Noté 4 sur 5 étoiles

I had a rocky start with Sprouts but Kara sorted it out

I had a rocky start with Sprouts, learning that I had paid for my initial monthly supply of GLP-1 even though I had not completed the medical questionnaire because I had intended to wait another month. I couldn’t reach customer service by telephone (I’m an elderly boomer), but fortunately got an email response from Kara Morgan in Customer Svc the next day, who quickly resolved the situation. I’m now on track to receive monthly deliveries. I appreciate her assistance!

20 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Peter! Thank you so much for sharing your feedback with us. We truly appreciate your patience and loyalty while we worked to get everything sorted out for you.

As a growing company, we are dedicated to improving our services every single day, and your support means the world to us. It is a pleasure having you as part of our community. Please don't hesitate to reach out if there is anything else you need—we are always here to help.

Have a wonderful day!

Noté 5 sur 5 étoiles

From day 1 which was about 8 months ago…

From day 1 which was about 8 months ago I never really had any problems at all, just one time I had a communication issue but since that it's perfect!
My only suggestion would be to have an app that you could do everything on vs relying on email.
Ruthann

15 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you for your review, Ruthann! We’re glad to hear your experience has been smooth overall, and we truly appreciate your feedback. We’ll also take note of your suggestion about having an app. Thank you for trusting Sprout Health.

Noté 1 sur 5 étoiles

I cannot get a response to cancel and…

I cannot get a response to cancel and there is no CANCEL SUBSCRIPTION button in the account profile - anywhere. I’ve emailed twice and the phone number is a voicemail box with no replays. Do not purchase this product. You’ll be stuck.

19 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Dana. Thank you so much for your feedback. I took a look into your cancellation request from Wednesday, April 15, and it appears one of our representatives reached out to you that same day with an update.

It looks like the confusion might be because your subscription is registered under your Hotmail address, while you reached out to us via iCloud.

Could you please check your inbox, as well as your spam or promotions folders? Sometimes our messages can get filtered there by mistake. If you still can’t find that email, please let us know right away—we want to make sure your request is taken care of immediately.

Noté 4 sur 5 étoiles

Service decent

I have not officially started the process with their prescriptions, so I cannot truly give a positive feedback on the medicine. However, the process of purchasing and the customer service was decent. There was a time there that I was having difficulties hearing back and thought I should have received my medication sooner but I did get it in time and the customer service rep who responds to me via email has been doing a great job.
Also, the medical portal has been helpful as well. Price was great compared to others. Hopeful the product will stand up to my expectations.

18 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Kerri! Thank you so much for your feedback! We truly appreciate you taking the time to share your experience with us. As a growing company, we take all of our clients' insights to heart as we work to improve. If there is anything else we can do for you, please don’t hesitate to reach out—we’re always happy to help! Have a wonderful day.

Noté 1 sur 5 étoiles

Incompetent Drs/Pharm

I had been on Wegovy for about 15 months and lost 45lbs. I was on the max dose of 2.4mg. I wanted to do it slow to avoid skin sagging. Insurance no longer covered Wegovy so I shopped around and decided on Sprout. They were responsive and shipped out timely. Since I’m not a pharmacist, I made sure to ask how much to take that would equate to the 2.4 mg pen of Wegovy. They told me 26 units in the syringe. I tried one month and in one month I gained 5 lbs. The food noise and cravings were horrible. I contacted them to let them know and got a generic answer that it may take time for that to go away. Um no…I haven’t had cravings and had no problem walking through the bakery department when I was on Wegovy. Once I switched, I had no control. I stopped with them after the first month and gaining 5 lbs. I started researching and found out that 2.4 mg of Wegovy is equal to 96 units of Semaglutide. Thank you Sprout for putting me through this month of hell. I switched to TrimRX and they’re telling me to take 56 units. I’m now questioning if that’s correct. I’m off to fight with them now.

6 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Tracey. We are truly sorry for the frustration and confusion you experienced regarding your dosage and transition. Your health and safety are our top priorities, and we take this feedback very seriously.

Because we value your privacy, we cannot discuss clinical details here, but we want to investigate this immediately. Please reach out to us at help@joinsprouthealth.com so our management team can address this with you directly and make things right.
We sincerely regret the stress this has caused.

Noté 1 sur 5 étoiles

I can’t get them to reply to their…

I can’t get them to reply to their email I want order cancelled and subscription due to false advertising and pricing . I have contacted my attorney and sent all the correspondence . I will not hesitate to spend money and sue this company

If your reading reviews stay away

To ask me to write priority review ? I asked for refund do not want the product a cancel a subscription I didn’t even request for an amount of money I would not pay .

16 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Jane. Please accept our apologies for the delay and the frustration regarding our pricing. This is not the standard we aim for.

We want to resolve this immediately. Please contact us directly at help@joinsprouthealth.com with the subject line 'Priority Review' or, if you can share with us, the email address you used when you signed up, so we can expedite your cancellation. We take your feedback seriously and are committed to making this right.

Noté 4 sur 5 étoiles

Awfull app best customer service..

Awfull app best customer service... my product got lost and spent 2 months sending emails trying to get an answer since it was delivered to the wrong address.. if it wasnt for Kara Morgan she gladly amswer kept me posted and fix the issue in their time since they take forever to do it. SHE DESERVES A RAISE!!! The rest.. not worthy..

13 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Claudia, thank you so much for your honest feedback. We are so glad we could assist you! As a growing company, we are constantly striving to refine our processes and services, and insights like yours are incredibly valuable to us. We truly appreciate the opportunity to learn and improve through your experience.

Noté 5 sur 5 étoiles

Happy with the product and customer service

I have been very happy with the Tirzepatide and have had good results with it. A recent request I emailed with was handled by Don quickly and efficiently. All of the Sprout team members I have had contact with have been very cordial and helpful.

7 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Penny, thank you so much for sharing your experience! It’s wonderful to hear you're seeing great results and that our team has been able to support you so well. As a growing company, your feedback is incredibly encouraging—we are constantly working to improve, so your success and kind words about our team are a huge motivation for us. We appreciate your support and trust in us!

Noté 5 sur 5 étoiles

Very easy to order from

Very easy to order from. I also recieved my package just a couple days later. I’m excited about starting my new journey!!

3 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you so much for your kind words and 5-star review! We're truly grateful for your support and are so happy to hear your order arrived quickly. It means a lot to be part of the beginning of your new journey and wishing you all the best as you get started! We're always here if you need anything.

Noté 4 sur 5 étoiles

Thorough support follow-up

I have been using Sprout Health for about six months. Due to travel I needed to change the date of a renewal order. While I did have to follow up on my initial email, I had two support people contact me and I was able to get my order early so that I will have it before my trip. The support team has been very friendly and thorough throughout the process.

3 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you for sharing your experience and for being with Sprout Health for the past six months! We’re glad we could assist you in adjusting your renewal order so it arrived before your trip. It’s wonderful to hear that our support team was friendly and thorough, and we truly appreciate your trust in us as we continue to support your health journey.

Noté 5 sur 5 étoiles

Don Bryant has been wonderful

Don Bryant has been wonderful. In all my months with Sprout this is the first time I have had a good experience with email and contact.

3 avril 2026
Avis spontané
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Réponse de Sprout Health

Hi Nancy, thank you for sharing your experience! We’re glad that Don was able to assist you and provide a positive experience. We appreciate your feedback and look forward to continuing to support you on your journey with Sprout Health.

Noté 5 sur 5 étoiles

I had the pleasure of working with Don…

I had the pleasure of working with Don Bryant and Customer Service. He was one of the best representatives I’ve ever talked with. He was very quick to respond, he was extremely helpful and knowledgeable, and it made the experience wonderful!

1 avril 2026
Avis spontané
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Réponse de Sprout Health

Thank you so much for the 5-star review! We’re thrilled that our team provided such helpful and knowledgeable support. We are a young company dedicated to bettering our customer service every day, and feedback like yours lets us know we’re on the right track. We look forward to working with you again!

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