I had a question about the costs before signing up, and they got back to me of what I’d be paying in the coming months. Everything was explained really well, and I appreciate how transparent they ar... Voir plus
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This business means "business" when it comes to supporting its customers. I received quick, honest feedback to every question I had. After a lot of research, I chose them, and I have never regretted i... Voir plus
I have not received my first order yet, but I have received prompt responses to my email questions. Kara has been very responsive to my messages. I am hopeful this will be my experience moving forward... Voir plus
L'entreprise a répondu
This is my second month @ sprout. My first month was everything I expected. My second order / month is very disappointing as the 1st injection of my 2nd month is due today and although I was charged f... Voir plus
L'entreprise a répondu
A répondu à 50 % de ses avis négatifs
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A Trustworthy Choice
This business means "business" when it comes to supporting its customers. I received quick, honest feedback to every question I had. After a lot of research, I chose them, and I have never regretted it. The product itself is effective, and isn't that what we're all looking for? I had great results, and I never felt sick or weak. It's a great company, and, as far as I'm concerned, a very trustworthy one.
Support helped me with my needs…
Support helped me with my needs promptly, professionally, and with great accuracy. Thank you! Satisfied with this company fully.
I had a question about the costs before…
I had a question about the costs before signing up, and they got back to me of what I’d be paying in the coming months. Everything was explained really well, and I appreciate how transparent they are.
I haven’t received my medication yet, so it's 4 stars for now—will update once I’ve tried it.
Great company
Great company
Response time via email and text was quick and swiftly resolved to up my medication
Don is an outstanding team member 👏 a pleasure to work with

Réponse de Sprout Health
I have not received my first order yet
I have not received my first order yet, but I have received prompt responses to my email questions. Kara has been very responsive to my messages. I am hopeful this will be my experience moving forward.

Réponse de Sprout Health
Why Didn't I Get My Prescription????
This is my second month @ sprout. My first month was everything I expected. My second order / month is very disappointing as the 1st injection of my 2nd month is due today and although I was charged for it 7 days ago, my prescription has yet to ship. I have sent 4 emails and have not gotten any response from the support team with answers about why my prescription is not here or when I will get it.

Réponse de Sprout Health
My credit card was hacked so I needed…
My credit card was hacked so I needed to add a different payment method. Getting past the AI chat bot was annoying (but that's everywhere). Once I got to a person, I could not have been happier. Kara was very helpful, followed up and was just great all around.

Réponse de Sprout Health
Weight loss
I have been using Sprout for 2 months, I really had just 10 pounds to lose. The Sprout site was easy to use they took an assessment prior to prescribing the medication meds were sent promptly and in perfect condition.The medication worked great with no issues or side affects. This program was simple and can cancel at any time which is great.

Réponse de Sprout Health
I had a rocky start with Sprouts but Kara sorted it out
I had a rocky start with Sprouts, learning that I had paid for my initial monthly supply of GLP-1 even though I had not completed the medical questionnaire because I had intended to wait another month. I couldn’t reach customer service by telephone (I’m an elderly boomer), but fortunately got an email response from Kara Morgan in Customer Svc the next day, who quickly resolved the situation. I’m now on track to receive monthly deliveries. I appreciate her assistance!

Réponse de Sprout Health
From day 1 which was about 8 months ago…
From day 1 which was about 8 months ago I never really had any problems at all, just one time I had a communication issue but since that it's perfect!
My only suggestion would be to have an app that you could do everything on vs relying on email.
Ruthann

Réponse de Sprout Health
I cannot get a response to cancel and…
I cannot get a response to cancel and there is no CANCEL SUBSCRIPTION button in the account profile - anywhere. I’ve emailed twice and the phone number is a voicemail box with no replays. Do not purchase this product. You’ll be stuck.

Réponse de Sprout Health
Service decent
I have not officially started the process with their prescriptions, so I cannot truly give a positive feedback on the medicine. However, the process of purchasing and the customer service was decent. There was a time there that I was having difficulties hearing back and thought I should have received my medication sooner but I did get it in time and the customer service rep who responds to me via email has been doing a great job.
Also, the medical portal has been helpful as well. Price was great compared to others. Hopeful the product will stand up to my expectations.

Réponse de Sprout Health
Incompetent Drs/Pharm
I had been on Wegovy for about 15 months and lost 45lbs. I was on the max dose of 2.4mg. I wanted to do it slow to avoid skin sagging. Insurance no longer covered Wegovy so I shopped around and decided on Sprout. They were responsive and shipped out timely. Since I’m not a pharmacist, I made sure to ask how much to take that would equate to the 2.4 mg pen of Wegovy. They told me 26 units in the syringe. I tried one month and in one month I gained 5 lbs. The food noise and cravings were horrible. I contacted them to let them know and got a generic answer that it may take time for that to go away. Um no…I haven’t had cravings and had no problem walking through the bakery department when I was on Wegovy. Once I switched, I had no control. I stopped with them after the first month and gaining 5 lbs. I started researching and found out that 2.4 mg of Wegovy is equal to 96 units of Semaglutide. Thank you Sprout for putting me through this month of hell. I switched to TrimRX and they’re telling me to take 56 units. I’m now questioning if that’s correct. I’m off to fight with them now.

Réponse de Sprout Health
I can’t get them to reply to their…
I can’t get them to reply to their email I want order cancelled and subscription due to false advertising and pricing . I have contacted my attorney and sent all the correspondence . I will not hesitate to spend money and sue this company
If your reading reviews stay away
To ask me to write priority review ? I asked for refund do not want the product a cancel a subscription I didn’t even request for an amount of money I would not pay .

Réponse de Sprout Health
Awfull app best customer service..
Awfull app best customer service... my product got lost and spent 2 months sending emails trying to get an answer since it was delivered to the wrong address.. if it wasnt for Kara Morgan she gladly amswer kept me posted and fix the issue in their time since they take forever to do it. SHE DESERVES A RAISE!!! The rest.. not worthy..

Réponse de Sprout Health
Happy with the product and customer service
I have been very happy with the Tirzepatide and have had good results with it. A recent request I emailed with was handled by Don quickly and efficiently. All of the Sprout team members I have had contact with have been very cordial and helpful.

Réponse de Sprout Health
Very easy to order from
Very easy to order from. I also recieved my package just a couple days later. I’m excited about starting my new journey!!

Réponse de Sprout Health
Thorough support follow-up
I have been using Sprout Health for about six months. Due to travel I needed to change the date of a renewal order. While I did have to follow up on my initial email, I had two support people contact me and I was able to get my order early so that I will have it before my trip. The support team has been very friendly and thorough throughout the process.

Réponse de Sprout Health
Don Bryant has been wonderful
Don Bryant has been wonderful. In all my months with Sprout this is the first time I have had a good experience with email and contact.

Réponse de Sprout Health
I had the pleasure of working with Don…
I had the pleasure of working with Don Bryant and Customer Service. He was one of the best representatives I’ve ever talked with. He was very quick to respond, he was extremely helpful and knowledgeable, and it made the experience wonderful!

Réponse de Sprout Health
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